{"id":7997,"date":"2026-10-16T11:27:15","date_gmt":"2026-10-16T08:27:15","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=7997"},"modified":"2026-10-16T11:27:15","modified_gmt":"2026-10-16T08:27:15","slug":"how-to-change-withsecure-business-account-administrator-user-name-or-email-address-in-elements-security-center","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/how-to-change-withsecure-business-account-administrator-user-name-or-email-address-in-elements-security-center\/","title":{"rendered":"How to change WithSecure Business Account administrator user name or email address in Elements Security Center?"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>How to update WithSecure Business User Account (administrator) username or email address in the Elements Security Center portal?<\/p>\n<h3>Resolution:<\/h3>\n<p>A user can change their own WithSecure Business Account email address using the Elements Security Center portal:<\/p>\n<ol>\n<li>Log in to the Elements Security Center: <a href=\"https:\/\/elements.withsecure.com\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/elements.withsecure.com<\/a><\/li>\n<li>Click on the <b>user icon<\/b> in the top right corner<\/li>\n<li>Select\u00a0<b>My settings\u00a0<\/b><\/li>\n<li>Click the\u00a0<strong>Change email\u00a0<\/strong>button\u00a0<\/li>\n<li>Edit the email address and click\u00a0<b>Save\u00a0<\/b><b>\u200b\u200b\u200b\u200b\u200b\u200b\u200b<\/b>\n<ul>\n<li><strong>Note:<\/strong> Your username is automatically made to match your email address. If currently your email address is already correct while your username isn&#39;t, you can temporarily change to a firstname.lastname+whatever@domain.com address and then change back to your correct\u00a0firstname.lastname@domain.com address, so that you get your username and email address to match.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>Note: If you are a Partner Portal user or eService portal user, your access rights to these portals&#39; are tied to the email address, so changing your email address can lead to losing access to these portals.<\/p>\n<p>If you are a partner, open a support request through the Partner Portal to have the email address changed. If you are a customer with eService portal access, open a support request through the eService portal.\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to change administrator username or email address in the PSB Portal?<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-7997","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000013992","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-16 08:27:15","import_hash":"99a9e15bec82714809484b78fb631e17c2e07a3b","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/7997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=7997"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=7997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}