{"id":8038,"date":"2026-10-17T16:18:00","date_gmt":"2026-10-17T13:18:00","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&p=8038"},"modified":"2026-10-17T16:18:00","modified_gmt":"2026-10-17T13:18:00","slug":"no-data-available-in-infections-handled-by-real-time-scanning-graph-on-the-reports-my-report-page-in-elements-portal","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/no-data-available-in-infections-handled-by-real-time-scanning-graph-on-the-reports-my-report-page-in-elements-portal\/","title":{"rendered":"No data available in ‘Infections handled by real time scanning’ graph on the Reports > My report page in Elements portal"},"content":{"rendered":"

Issue:<\/h3>\n

When admin checks in the Elements Security Center on the Reports > My Report<\/strong> tab the Security Events<\/strong> template, there\u00a0is no data available for 'Infection handled by real time scanning'. The graph is empty.\u00a0<\/p>\n

Resolution:<\/h3>\n

Infection handled by real time scanning graph is creating with the information from the last 30 days. If there is no data or it is empty, then it means that in the last month no infection were detected by real-time scanning, so none were handled.<\/p>\n","protected":false},"excerpt":{"rendered":"

When admin check the graphs under Reports > Security Events there is no data for ‘Infection handled by real time scanning’<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-8038","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005980","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-17 13:18:00","import_hash":"264a672c02ad512e4234ca6e8b81886579f97a25","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/8038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=8038"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=8038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}