{"id":8039,"date":"2026-10-17T16:23:16","date_gmt":"2026-10-17T13:23:16","guid":{"rendered":"https:\/\/support.withsecure.com\/?post_type=support_article&#038;p=8039"},"modified":"2026-10-17T16:23:16","modified_gmt":"2026-10-17T13:23:16","slug":"import-button-missing-on-the-installation-packages-page-in-the-policy-manager-console","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/import-button-missing-on-the-installation-packages-page-in-the-policy-manager-console\/","title":{"rendered":"Import button missing on the Installation packages page in the Policy Manager Console"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>When I try to import a JAR installation package the Policy Manager Console from the <strong>Installation &gt; Installation packages <\/strong>page, the <strong>Import <\/strong>button is missing \/ not visible.<\/p>\n<h3>Resolution:<\/h3>\n<p>If you do not see the import button, It is possible that the user account you have used to login to the Policy Manager console is a sub-domain admin and not a root domain admin user. The sub-domain admin users can only see the export button as they don&#39;t have privileges to import or delete installation packages as per the software design.<\/p>\n<p>Login with the root admin account and verify if the Import and Delete buttons are displayed correctly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When I try to import a JAR installation package the POlicy Manager Console does not display the Import button.<\/p>\n","protected":false},"template":"","support_article_product":[106],"class_list":["post-8039","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000005992","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-17 13:23:16","import_hash":"97269135460beb46c6278d5cf4a7407cd47a25be","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/8039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=8039"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=8039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}