{"id":8963,"date":"2026-10-20T13:27:20","date_gmt":"2026-10-20T10:27:20","guid":{"rendered":"https:\/\/support.withsecure.com\/support-articles\/elements-software-updater-rebooted-computer-without-notifying-user\/"},"modified":"2026-10-20T13:27:20","modified_gmt":"2026-10-20T10:27:20","slug":"elements-software-updater-rebooted-computer-without-notifying-user","status":"publish","type":"support_article","link":"https:\/\/support.withsecure.com\/jp-ja\/support-articles\/elements-software-updater-rebooted-computer-without-notifying-user\/","title":{"rendered":"Elements Software Updater rebooted computer without notifying user"},"content":{"rendered":"<h3>Issue:<\/h3>\n<p>Elements Endpoint Protection Software Updater feature restarted a user&#39;s computer without showing a notification that the computer will be restarted.\u00a0<\/p>\n<h3>Resolution:<\/h3>\n<p>If Elements Endpoint Protection Software Updater restarted a computer without showing a restart notification, make sure that the <strong>Reboot notification policy <\/strong>is set as <strong>Every user<\/strong> in the profile:<\/p>\n<ol>\n<li>Log in to the Elements Security Center portal<\/li>\n<li>Navigate to the <strong>Security configurations &gt; Profiles <\/strong>page<\/li>\n<li>Open the profile that is in use on the devices<\/li>\n<li>Go to the <strong>Software Updater <\/strong>settings page<\/li>\n<li>Scroll down to the <strong>Restart settings <\/strong>section<\/li>\n<li>Make sure the <strong>Reboot notification policy <\/strong>is set as <strong>Every user<\/strong><\/li>\n<li>Click <strong>Save profile<\/strong><\/li>\n<\/ol>\n<p>If you have <strong>Allow user to postpone restart <\/strong>disabled, the device will be force restarted based on the hours value set in the <strong>Force restart in (hours) <\/strong>field. When the maximum time listed on the <strong>Force restart in (hours) <\/strong>setting is met, the device will be force restarted without notifying the user.\u00a0<\/p>\n<p>If <strong>Allow user to postpone restart <\/strong>is enabled, then user will be allowed to postpone the restart indefinitely.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Elements Endpoint Protection Software Updater feature restarted a user&#8217;s computer without showing a notification that the computer will be restarted.<\/p>\n","protected":false},"template":"","support_article_product":[99],"class_list":["post-8963","support_article","type-support_article","status-publish","hentry"],"acf":{"source_foreign_id":"000007217","source_version":1,"source_system":"salesforce","source_date_updated":"2026-10-20 10:12:30","import_hash":"09df2c5464c609a175b25f865b8b149db2985d64","vanilla_article_id":"","vanilla_url":"","vanilla_kb_id":"","vanilla_category_id":"","machine_translated":false,"reactions_helpful_yes":"","reactions_helpful_no":""},"_links":{"self":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article\/8963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article"}],"about":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/types\/support_article"}],"wp:attachment":[{"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/media?parent=8963"}],"wp:term":[{"taxonomy":"support_article_product","embeddable":true,"href":"https:\/\/support.withsecure.com\/jp-ja\/wp-json\/wp\/v2\/support_article_product?post=8963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}