{ "product_webhelp-16.00-en.json": { "title": "title_product_webhelp_000001_54592E4", "title_product_webhelp_000001_54592E4": "WithSecure Elements Endpoint Protection for Computers ", "shortdesc": "shortdesc_product_webhelp_000003_E682268", "shortdesc_product_webhelp_000003_E682268": "This documentation provides instructions and information on using the product. ", "content.p_product_webhelp_000008_E3EA3BA": "Download the Client Security administrator's guide (PDF).", "content.dt_product_webhelp_00000C_CB02324": "Other material", "content.dd_product_webhelp_00000D_6B02D5B": "To view the release notes for the latest version of the product (available in English only), see the Client Security and Server Security change log.", "desc": [ "content.p_product_webhelp_000008_E3EA3BA", { "dl.dl_product_webhelp_00000A_BC2074A": [ { "dlentry.dlentry_product_webhelp_00000B_ABE021B": [ "content.dt_product_webhelp_00000C_CB02324", "content.dd_product_webhelp_00000D_6B02D5B" ] } ] } ] }, "getting_started-16.00-en.json": { "title": "title_getting_started_000001_B96B084", "title_getting_started_000001_B96B084": "Getting started", "shortdesc": "shortdesc_getting_started_000002_4FCFD50", "shortdesc_getting_started_000002_4FCFD50": "This section describes how you can access the product tools and features and how you can change the product settings. ", "content.note_getting_started_00000D_0AEE4CE": "Note: Your administrator may have enforced some security settings, which means that you may not be able to locally change some features.", "desc": [ "content.note_getting_started_00000D_0AEE4CE" ] }, "disclaimer-16.00-en.json": { "title": "title_disclaimer_000001_06A8CA6F", "title_disclaimer_000001_06A8CA6F": "Disclaimer", "shortdesc": "shortdesc_disclaimer_000002_7B955C58", "shortdesc_disclaimer_000002_7B955C58": "WithSecure™ is the new name for F-Secure Business. ", "content.p_disclaimer_00000D_59B81F98": "Some product interfaces and portals may still display the former F-Secure name.", "desc": [ "content.p_disclaimer_00000D_59B81F98" ] }, "sys_reqs_suiteclient-16.00-en.json": { "title": "title_sys_reqs_suiteclient_000003E01", "title_sys_reqs_suiteclient_000003E01": "System requirements", "shortdesc": "shortdesc_sys_reqs_suiteclient_0000069C8", "shortdesc_sys_reqs_suiteclient_0000069C8": "Review the system requirements and other important information for WithSecure Client Security. ", "content.p_sys_reqs_suiteclient_000006D44": "We recommend that you read the entire document.", "content.dt_sys_reqs_suiteclient_00001CE18": "Supported operating systems", "content.dd_sys_reqs_suiteclient_00001DE48": "", "content.note_sys_reqs_suiteclient_000015066": "Note: WithSecure supports only operating systems that are currently supported by their vendor. Learn more about WithSecure’s operating system support policies at Product updates and supported versions. If you are interested in long-term support for a platform that vendors no longer support, contact your sales representative.
", "content.dd_p_sys_reqs_suiteclient_000013D59": "WithSecure Client Security supports the following operating systems:
", "choice.choice_sys_reqs_suiteclient_000015C38": "Microsoft Windows 11 (all editions)", "content.note_sys_reqs_suiteclient_00001C43C": "Note: ARM is not supported.
", "content.note_sys_reqs_suiteclient_00001A814": "Note: You must have Windows Universal C Runtime and the latest Service Pack installed for your operating system before you install the product.
", "content.note_sys_reqs_suiteclient_00001E1B4": "Note: The operating systems must support Microsoft Azure Code Signing certificates. You can find more information about Azure Code Signing support.
", "content.p_sys_reqs_suiteclient_00002D271": "", "content.dt_sys_reqs_suiteclient_000027434": "System requirements", "content.dd_sys_reqs_suiteclient_00002E400": "", "choice.choice_sys_reqs_suiteclient_00002CFC9": "Disk space: 2 GB of free disk space for installation, automatic updates, and normal operation. Quarantine and scanning reports may require additional disk space depending on viruses found.", "choice.choice_sys_reqs_suiteclient_0000257F5": "Internet connection: an internet connection is required to receive updates and use cloud-based technology features.", "content.dt_sys_reqs_suiteclient_000023A53": "Supported languages", "content.dd_sys_reqs_suiteclient_00002BDA8": "The supported languages are: English, Chinese (P. R.C, Taiwan, Hong Kong), Czech, Danish, Dutch, Estonian, Finnish, French, Canadian French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Slovenian, Spanish, Latin American Spanish, Swedish, and Turkish.", "desc": [ "content.p_sys_reqs_suiteclient_000006D44", { "dl.dl_sys_reqs_suiteclient_000011F53": [ { "dlentry.dlentry_sys_reqs_suiteclient_000011F79": [ "content.dt_sys_reqs_suiteclient_00001CE18", "content.dd_sys_reqs_suiteclient_00001DE48", "content.note_sys_reqs_suiteclient_000015066", "content.dd_p_sys_reqs_suiteclient_000013D59", { "choices.ul_sys_reqs_suiteclient_000015C7A": [ "choice.choice_sys_reqs_suiteclient_000015C38" ] }, "content.note_sys_reqs_suiteclient_00001C43C", "content.note_sys_reqs_suiteclient_00001A814", "content.note_sys_reqs_suiteclient_00001E1B4", "content.p_sys_reqs_suiteclient_00002D271" ] }, { "dlentry.dlentry_sys_reqs_suiteclient_00001FF31": [ "content.dt_sys_reqs_suiteclient_000027434", "content.dd_sys_reqs_suiteclient_00002E400", { "choices.ul_sys_reqs_suiteclient_00002683F": [ "choice.choice_sys_reqs_suiteclient_00002CFC9", "choice.choice_sys_reqs_suiteclient_0000257F5" ] } ] }, { "dlentry.dlentry_sys_reqs_suiteclient_00002664C": [ "content.dt_sys_reqs_suiteclient_000023A53", "content.dd_sys_reqs_suiteclient_00002BDA8" ] } ] } ] }, "change_settings-16.00-en.json": { "title": "title_change_settings_000001_BB437B6", "title_change_settings_000001_BB437B6": "Changing the product settings", "shortdesc": "shortdesc_change_settings_000002_12C60A3", "shortdesc_change_settings_000002_12C60A3": "You can control how the product behaves by changing its settings. ", "content.p_change_settings_00000B_BE5495D": "Note that you need administrative rights to change the product settings. Some product settings can be accessed from the tray icon context menu.", "content.note_change_settings_00000C_F4A2D61": "Note: Your administrator may have enforced some security settings, which means that you may not be able to locally change some features.", "desc": [ "content.p_change_settings_00000B_BE5495D", "content.note_change_settings_00000C_F4A2D61" ], "related": [ "running_virus_scan-psb-16.00-en", "app_file_control-16.00-en", "firewall_settings-16.00-en", "close_scan_wizard-16.00-en" ] }, "tray_context_menu-16.00-en.json": { "title": "title_tray_context_menu_000001_1752D", "title_tray_context_menu_000001_1752D": "Quick access to product settings", "shortdesc": "shortdesc_tray_context_menu_000002_BDF0F", "shortdesc_tray_context_menu_000002_BDF0F": "Some product settings can be accessed from the tray icon context menu. ", "content.p_tray_context_menu_00000E_464B0": "To open the tray icon context menu, follow these instructions:", "content.note_tray_context_menu_00000F_3D5BB": "Note: If the product icon is hidden, click the Show hidden icons arrow in the taskbar first.", "step.step_tray_context_menu_000012_AF330": "Open WithSecure Client Security from the Windows Start menu.", "cell.entry_tray_context_menu_00001E_105C1": "Option", "cell.entry_tray_context_menu_000020_F96CE": "Description", "cell.entry_tray_context_menu_000024_7B020": "View current status", "cell.entry_tray_context_menu_000027_8ADFB": "Shows the current protection status of your computer.", "cell.entry_tray_context_menu_00002A_B4110": "Check for updates", "cell.entry_tray_context_menu_00002D_E9292": "Checks and downloads the latest updates.", "cell.entry_tray_context_menu_000030_44F24": "View recent events", "cell.entry_tray_context_menu_000033_863C6": "Shows the actions that the product has taken to protect your computer.", "cell.entry_tray_context_menu_000036_B22E6": "Open settings", "cell.entry_tray_context_menu_000039_5C6EE": "Opens the product settings.", "cell.entry_tray_context_menu_00003C_4C4EE": "About", "cell.entry_tray_context_menu_00003F_A9F84": "Shows the version information of the product.", "content.p_tray_context_menu_000017_6C33D": "", "step.step_tray_context_menu_000015_2B9FB": "Open the context menu and review the available options.", "content.title_tray_context_menu_000018_9D2B5": "Menu options", "desc": [ "content.p_tray_context_menu_00000E_464B0", "content.note_tray_context_menu_00000F_3D5BB", { "steps.steps_tray_context_menu_000011_62F2E": [ "step.step_tray_context_menu_000012_AF330", "step.step_tray_context_menu_000015_2B9FB", "content.p_tray_context_menu_000017_6C33D", { "table.table_menu-options": [ { "thead.thead_tray_context_menu_00001C_658C8": [ "cell.entry_tray_context_menu_00001E_105C1", "cell.entry_tray_context_menu_000020_F96CE" ] }, { "row.row_tray_context_menu_000023_7FAAA": [ "cell.entry_tray_context_menu_000024_7B020", "cell.entry_tray_context_menu_000027_8ADFB" ] }, { "row.row_tray_context_menu_000029_6CC54": [ "cell.entry_tray_context_menu_00002A_B4110", "cell.entry_tray_context_menu_00002D_E9292" ] }, { "row.row_tray_context_menu_00002F_18B13": [ "cell.entry_tray_context_menu_000030_44F24", "cell.entry_tray_context_menu_000033_863C6" ] }, { "row.row_tray_context_menu_000035_99D6D": [ "cell.entry_tray_context_menu_000036_B22E6", "cell.entry_tray_context_menu_000039_5C6EE" ] }, { "row.row_tray_context_menu_00003B_0D454": [ "cell.entry_tray_context_menu_00003C_4C4EE", "cell.entry_tray_context_menu_00003F_A9F84" ] } ] } ] }, "content.title_tray_context_menu_000018_9D2B5" ] }, "turning_off_features-16.00-en.json": { "title": "title_turning_off_features_000008E61", "title_turning_off_features_000008E61": "Turning off all security features", "shortdesc": "shortdesc_turning_off_features_0000079E9", "shortdesc_turning_off_features_0000079E9": "You can turn off all of the security features if you need to free up more system resources. ", "content.note_turning_off_features_00000E3C4": "Note: Your administrator may have set a policy that prevents you from turning the security features off.", "content.note_turning_off_features_00000CBDA": "Note: Your computer is not fully protected when you turn off the security features.", "step.step_turning_off_features_00000A168": "Open WithSecure Client Security from the Windows Start menu.", "step.step_turning_off_features_0000143F3": "On the main page, select .", "step.step_turning_off_features_000014BFC": "Select Turn off all security features.", "content.p_turning_off_features_000011ED3": "The features are automatically turned back on the next time you restart your computer. You can also turn them on manually on the main view of the product.", "desc": [ "content.note_turning_off_features_00000E3C4", "content.note_turning_off_features_00000CBDA", { "steps.steps_turning_off_features_00000F586": [ "step.step_turning_off_features_00000A168", "step.step_turning_off_features_0000143F3", "step.step_turning_off_features_000014BFC" ] }, "content.p_turning_off_features_000011ED3" ] }, "notifications-16.00-en.json": { "title": "title_notifications_000001_235F032C", "title_notifications_000001_235F032C": "How to see what the product has done", "shortdesc": "shortdesc_notifications_000002_8D5B4C5B", "shortdesc_notifications_000002_8D5B4C5B": "The protection status icon shows whether the product and its features are working. The event history shows how the product has protected your computer. ", "content.p_notifications_00000B_BDEB7CAC": "Use the protection status icon to check whether the product and its features are working. Use the event history to review detections and other actions that the product has taken.", "desc": [ "content.p_notifications_00000B_BDEB7CAC" ] }, "overall_status_of_protection_psb-16.00-en.json": { "title": "title_overall_status_of_protec_0C0C2", "title_overall_status_of_protec_0C0C2": "Protection status icons", "shortdesc": "shortdesc_overall_status_of_protec_0F755", "shortdesc_overall_status_of_protec_0F755": "The protection status icon shows you the overall status of the product and its features. ", "content.p_overall_status_of_protec_07AA3": "The protection status icons:", "content.title_overall_status_of_protec_03A63": "Status icon descriptions", "cell.entry_overall_status_of_protec_0B374": "Status icon", "cell.entry_overall_status_of_protec_05F1A": "Status name", "cell.entry_overall_status_of_protec_04486": "Description", "cell.entry_overall_status_of_protec_021A1": "", "cell.entry_overall_status_of_protec_024E9": "OK", "cell.entry_overall_status_of_protec_01F40": "Your computer is protected.
Features are turned on and working properly.", "cell.entry_overall_status_of_protec_003DC": "", "cell.entry_overall_status_of_protec_083E0": "Expired", "cell.entry_overall_status_of_protec_0B0F3": "Your computer is not protected.
The subscription has expired.", "cell.entry_overall_status_of_protec_0509D": "", "cell.entry_overall_status_of_protec_09FA2": "Expired and disabled", "cell.entry_overall_status_of_protec_0A777": "Your computer is not protected.
The subscription has expired and the product has been disabled.", "cell.entry_overall_status_of_protec_03835": "", "cell.entry_overall_status_of_protec_058DD": "Disabled; malfunction", "cell.entry_overall_status_of_protec_01A94": "Your computer is not fully or at all protected.
The product requires immediate action, for example, a critical feature is turned off or malfunctioning, or updates are very old.", "cell.entry_overall_status_of_protec_05DEC": "", "cell.entry_overall_status_of_protec_047E8": "Disabled", "cell.entry_overall_status_of_protec_06B31": "Your computer is not fully protected.
The product requires your attention, for example, a security feature such as Reputation-based browsing is turned off.", "cell.entry_overall_status_of_protec_085A7": "", "cell.entry_overall_status_of_protec_04228": "Updating", "cell.entry_overall_status_of_protec_02CBC": "The protection is being set up.
The product is updating.", "desc": [ "content.p_overall_status_of_protec_07AA3", "content.title_overall_status_of_protec_03A63", { "table.table_status-icon-descriptions": [ { "thead.thead_overall_status_of_protec_090EC": [ "cell.entry_overall_status_of_protec_0B374", "cell.entry_overall_status_of_protec_05F1A", "cell.entry_overall_status_of_protec_04486" ] }, { "row.row_overall_status_of_protec_0B2E0": [ "cell.entry_overall_status_of_protec_021A1", "cell.entry_overall_status_of_protec_024E9", "cell.entry_overall_status_of_protec_01F40" ] }, { "row.row_overall_status_of_protec_0FA95": [ "cell.entry_overall_status_of_protec_003DC", "cell.entry_overall_status_of_protec_083E0", "cell.entry_overall_status_of_protec_0B0F3" ] }, { "row.row_overall_status_of_protec_02BC8": [ "cell.entry_overall_status_of_protec_0509D", "cell.entry_overall_status_of_protec_09FA2", "cell.entry_overall_status_of_protec_0A777" ] }, { "row.row_overall_status_of_protec_096D0": [ "cell.entry_overall_status_of_protec_03835", "cell.entry_overall_status_of_protec_058DD", "cell.entry_overall_status_of_protec_01A94" ] }, { "row.row_overall_status_of_protec_046A5": [ "cell.entry_overall_status_of_protec_05DEC", "cell.entry_overall_status_of_protec_047E8", "cell.entry_overall_status_of_protec_06B31" ] }, { "row.row_overall_status_of_protec_0B247": [ "cell.entry_overall_status_of_protec_085A7", "cell.entry_overall_status_of_protec_04228", "cell.entry_overall_status_of_protec_02CBC" ] } ] } ] }, "protection_status_tray_icons-16.00-en.json": { "title": "title_protection_status_tray_i_0259A", "title_protection_status_tray_i_0259A": "Protection status tray icons", "shortdesc": "shortdesc_protection_status_tray_i_068B5", "shortdesc_protection_status_tray_i_068B5": "The following protections status icons are shown on the system tray when the product requires your attention or action. ", "content.title_protection_status_tray_i_0F880": "Status icon descriptions", "cell.entry_protection_status_tray_i_036BB": "Status tray icon", "cell.entry_protection_status_tray_i_0DC6D": "Status name", "cell.entry_protection_status_tray_i_08B3C": "Description", "cell.entry_protection_status_tray_i_08138": "", "cell.entry_protection_status_tray_i_0AEE1": "Attention", "cell.entry_protection_status_tray_i_0F7DF": "Your computer is not fully protected.
The product requires your attention, for example, one or more security features are turned off or the updates are very old.", "cell.entry_protection_status_tray_i_0E5A9": "", "cell.entry_protection_status_tray_i_04732": "Warning", "cell.entry_protection_status_tray_i_02303": "Your computer is not protected.
The product requires immediate action, for example, the subscription has expired or a critical feature is malfunctioning.", "desc": [ "content.title_protection_status_tray_i_0F880", { "table.table_status-icon-descriptions": [ { "thead.thead_protection_status_tray_i_062DB": [ "cell.entry_protection_status_tray_i_036BB", "cell.entry_protection_status_tray_i_0DC6D", "cell.entry_protection_status_tray_i_08B3C" ] }, { "row.row_protection_status_tray_i_0359B": [ "cell.entry_protection_status_tray_i_08138", "cell.entry_protection_status_tray_i_0AEE1", "cell.entry_protection_status_tray_i_0F7DF" ] }, { "row.row_protection_status_tray_i_02685": [ "cell.entry_protection_status_tray_i_0E5A9", "cell.entry_protection_status_tray_i_04732", "cell.entry_protection_status_tray_i_02303" ] } ] } ] }, "close_scan_wizard-16.00-en.json": { "title": "title_recent_events_000001_A5820984", "title_recent_events_000001_A5820984": "Viewing recent events for the product", "shortdesc": "shortdesc_recent_events_000002_F46F6812", "shortdesc_recent_events_000002_F46F6812": "You can see what the product has done and how it has protected your computer on the Event history page. ", "content.p_recent_events_000009_B864FD15": "The event history shows you various events for the installed products and details of the protective measures that the products have taken. For example, it shows you all the harmful items that have been detected and either cleaned or quarantined.", "content.p_recent_events_00000A_55A0CB1D": "To see your product's entire event history:", "step.step_recent_events_00000C_C905FA54": "Open WithSecure Client Security from the Windows Start menu.", "step.step_recent_events_00000F_A995EC10": "On the main page, select .", "content.p_recent_events_000015_EC701716": "The Event history page opens.", "step.step_recent_events_000012_26B3A440": "Select Recent events.", "content.p_recent_events_000017_D24E9A7F": "The event history shows you the time and description of each event. Depending on the type of event, you can click the event to see more details for it. For example, for harmful files you can see the following information:", "choice.choice_recent_events_000019_0F069A74": "Date and time when the harmful file was found", "choice.choice_recent_events_00001A_D6255714": "The name of the malware and its location on your computer", "choice.choice_recent_events_00001B_818CF975": "The performed action", "desc": [ "content.p_recent_events_000009_B864FD15", "content.p_recent_events_00000A_55A0CB1D", { "steps.steps_recent_events_00000B_7A7AF777": [ "step.step_recent_events_00000C_C905FA54", "step.step_recent_events_00000F_A995EC10", "step.step_recent_events_000012_26B3A440", "content.p_recent_events_000015_EC701716" ] }, "content.p_recent_events_000017_D24E9A7F", { "choices.ul_recent_events_000018_81D325BC": [ "choice.choice_recent_events_000019_0F069A74", "choice.choice_recent_events_00001A_D6255714", "choice.choice_recent_events_00001B_818CF975" ] } ] }, "vsp_main-16.00-en.json": { "title": "title_stop_viruses_and_other_m_04D22", "title_stop_viruses_and_other_m_04D22": "Protecting the computer against harmful content", "shortdesc": "shortdesc_stop_viruses_and_other_m_0FB3F", "shortdesc_stop_viruses_and_other_m_0FB3F": "The product protects the computer from programs that may steal personal information, damage the computer, or use it for illegal purposes. ", "content.p_stop_viruses_and_other_m_04577": "By default, the malware protection handles all harmful files as soon as it finds them so that they can cause no harm.", "content.p_stop_viruses_and_other_m_075BA": "The product automatically scans your local hard drives, any removable media (such as portable drives or DVDs), and any content that you download.", "content.p_stop_viruses_and_other_m_020A0": "The product also watches your computer for any changes that may suggest that you have harmful files on your computer. When the product detects any dangerous system changes, for example changes in system settings or attempts to change important system processes, its DeepGuard component stops the application from running as it can be harmful.", "content.note_stop_viruses_and_other_m_03B95": "Note: Your administrator may enforce some security settings, which means that you may not be able to locally change some features.", "desc": [ "content.p_stop_viruses_and_other_m_04577", "content.p_stop_viruses_and_other_m_075BA", "content.p_stop_viruses_and_other_m_020A0", "content.note_stop_viruses_and_other_m_03B95" ] }, "what_is_harmful_content-16.00-en.json": { "title": "title_what_is_harmful_content_005D1E", "title_what_is_harmful_content_005D1E": "What harmful content does", "shortdesc": "shortdesc_what_is_harmful_content_00F0D1", "shortdesc_what_is_harmful_content_00F0D1": "Harmful applications and files can try to damage your data or gain unauthorized access to your computer system to steal your private information. ", "content.p_what_is_harmful_content_00AA5E": "This section describes common types of harmful content, including potentially unwanted applications, worms, trojans, backdoors, exploits, and exploit kits. The following topics explain how each type can affect your computer or data.", "desc": [ "content.p_what_is_harmful_content_00AA5E" ] }, "potentially_unwanted-16.00-en.json": { "title": "title_potentially_unwanted_00000E823", "title_potentially_unwanted_00000E823": "Potentially unwanted applications (PUA) and unwanted applications (UA)", "shortdesc": "shortdesc_potentially_unwanted_00000C241", "shortdesc_potentially_unwanted_00000C241": "'Potentially unwanted applications' have behaviors or traits that you may consider undesirable or unwanted. 'Unwanted applications' can affect your device or data more severely. ", "content.p_potentially_unwanted_00000DBDD": "An application may be identified as 'potentially unwanted' (PUA) if it can:", "step.step_potentially_unwanted_000014803": "Affect your privacy or productivity - for example, exposes personal information or performs unauthorized actions", "step.step_potentially_unwanted_000017547": "Put undue stress on your device's resources - for example, uses too much storage or memory", "step.step_potentially_unwanted_00001ACBC": "Compromise the security of your device or the information stored on it - for example, exposes you to unexpected content or applications", "content.p_potentially_unwanted_000017C2B": "These behaviors and traits can affect your device or data to a varying degree. They are not however harmful enough to warrant classifying the application as malware.", "content.p_potentially_unwanted_00001E27C": "An application that shows more severe behaviors or traits is considered an 'unwanted application' (UA). The product will treat such applications with more caution.", "content.p_potentially_unwanted_0000152AE": "The product will handle an application differently depending on whether it is a PUA or UA:", "step.step_potentially_unwanted_00001F6D5": "A potentially unwanted application - The product will automatically block the application from running. If you are certain that you trust the application, you may instruct the WithSecure product to exclude it from scanning. You must have administrative rights to exclude a blocked file from scanning.", "step.step_potentially_unwanted_00001E716": "An unwanted application - The product will automatically block the application from running.", "desc": [ "content.p_potentially_unwanted_00000DBDD", { "steps.ul_potentially_unwanted_000017C18": [ "step.step_potentially_unwanted_000014803", "step.step_potentially_unwanted_000017547", "step.step_potentially_unwanted_00001ACBC" ] }, "content.p_potentially_unwanted_000017C2B", "content.p_potentially_unwanted_00001E27C", "content.p_potentially_unwanted_0000152AE", { "steps.ul_potentially_unwanted_00001F2CA": [ "step.step_potentially_unwanted_00001F6D5", "step.step_potentially_unwanted_00001E716" ] } ], "related": [ "activate_real_time_scanning-psb-16.00-en", "running_virus_scan-psb-16.00-en", "app_file_control-16.00-en" ] }, "worms-16.00-en.json": { "title": "title_worms_000001_442F23D0", "title_worms_000001_442F23D0": "Worms", "shortdesc": "shortdesc_worms_000002_A55239CD", "shortdesc_worms_000002_A55239CD": "Worms are programs that send copies of themselves from one device to another over a network. Some worms also perform harmful actions on an affected device. ", "content.p_worms_00000C_1A04DFEC": "Many worms are designed to appear attractive to a user. They may look like images, videos, applications or any other kind of useful program or file. The aim of the deception is to lure the user into installing the worm. Other worms are designed to be completely stealthy, as they exploit flaws in the device (or in programs installed on it) to install themselves without ever being noticed by the user.", "content.p_worms_00000D_CA83D8FB": "Once installed, the worm uses the device's physical resources to create copies of itself, and then send those copies to any other devices it can reach over a network. If a large quantity of worm copies is being sent out, the device's performance may suffer. If many devices on a network are affected and sending out worm copies, the network itself may be disrupted. Some worms can also do more direct damage to an affected device, such as modifying files stored on it, installing other harmful applications or stealing data.", "content.p_worms_00000E_52F1AE85": "Most worms only spread over one particular type of network. Some worms can spread over two or more types, though they are relatively rare. Usually, worms will try and spread over one of the following networks (though there are those that target less popular channels):", "step.step_worms_000010_B5579BA3": "Local networks", "step.step_worms_000011_116DE8A4": "Email networks", "step.step_worms_000012_9D824369": "Social media sites", "step.step_worms_000013_5FF126DB": "Peer-to-peer (P2P) connections", "step.step_worms_000014_0282260C": "SMS or MMS messages", "desc": [ "content.p_worms_00000C_1A04DFEC", "content.p_worms_00000D_CA83D8FB", "content.p_worms_00000E_52F1AE85", { "steps.ul_worms_00000F_550C828F": [ "step.step_worms_000010_B5579BA3", "step.step_worms_000011_116DE8A4", "step.step_worms_000012_9D824369", "step.step_worms_000013_5FF126DB", "step.step_worms_000014_0282260C" ] } ], "related": [ "activate_real_time_scanning-psb-16.00-en", "running_virus_scan-psb-16.00-en", "app_file_control-16.00-en" ] }, "trojans-16.00-en.json": { "title": "title_trojans_000001_048C142C", "title_trojans_000001_048C142C": "Trojans", "shortdesc": "shortdesc_trojans_000002_154D1743", "shortdesc_trojans_000002_154D1743": "Trojans are programs that offer, or appears to offer, an attractive function or feature, but then quietly perform harmful actions in the background. ", "content.p_trojans_00000E_FEF3CC53": "Named after the Trojan Horse of Greek legend, trojans are designed to appear attractive to a user. They may look like games, screensavers, application updates or any other useful program or file. Some trojans will mimic or even copy popular or well-known programs to appear more trustworthy. The aim of the deception is to lure the user into installing the trojan.", "content.p_trojans_00000F_73F2A4CB": "Once installed, trojans can also use 'decoys' to maintain the illusion that they are legitimate. For example, a trojan disguised as a screensaver application or a document file will display an image or a document. While the user is distracted by these decoys, the trojan can quietly perform other actions in the background.", "content.p_trojans_000010_2F999F65": "Trojans will usually either make harmful changes to the device (such as deleting or encrypting files, or changing program settings) or steal confidential data stored on it. Trojans can be grouped by the actions they perform:", "step.step_trojans_000012_AEC5BCB4": "Trojan-downloader: connects to a remote site to download and install other programs", "step.step_trojans_000014_40B8ACD6": "Trojan-dropper: contains one or more extra programs, which it installs", "subchoice.choice_trojans_000019_78536BBA": "Banking-trojan: A specialized trojan-pws that specifically searches for usernames and passwords for online banking portals", "step.step_trojans_000016_D8051129": "Trojan-pws: Steals passwords stored on the device or entered into a web browser", "step.step_trojans_00001B_A8C00351": "Trojan-spy: Monitors activity on the device and forwards the details to a remote site", "desc": [ "content.p_trojans_00000E_FEF3CC53", "content.p_trojans_00000F_73F2A4CB", "content.p_trojans_000010_2F999F65", { "steps.ul_trojans_000011_59BEDAAA": [ "step.step_trojans_000012_AEC5BCB4", "step.step_trojans_000014_40B8ACD6", "step.step_trojans_000016_D8051129", { "subchoices.ul_trojans_000018_E074FA6D": [ "subchoice.choice_trojans_000019_78536BBA" ] }, "step.step_trojans_00001B_A8C00351" ] } ], "related": [ "activate_real_time_scanning-psb-16.00-en", "running_virus_scan-psb-16.00-en", "app_file_control-16.00-en" ] }, "backdoors-16.00-en.json": { "title": "title_backdoors_000001_DBE5B57C", "title_backdoors_000001_DBE5B57C": "Backdoors", "shortdesc": "shortdesc_backdoors_000002_3CB58FC4", "shortdesc_backdoors_000002_3CB58FC4": "Backdoors are features or programs that can be used to evade the security features of a program, device, portal, or service. ", "content.p_backdoors_00000C_841B8219": "A feature in a program, device, portal or service can be a backdoor if its design or implementation introduces a security risk. For example, hardcoded administrator access to an online portal can be used as a backdoor.", "content.p_backdoors_00000D_C3C55529": "Backdoors usually take advantage of flaws in the code of a program, device, portal, or service. The flaws may be bugs, vulnerabilities or undocumented features.", "content.p_backdoors_00000E_F48309A7": "Attackers use backdoors to gain unauthorized access or to perform harmful actions that allow them to evade security features such as access restrictions, authentication or encryption.", "desc": [ "content.p_backdoors_00000C_841B8219", "content.p_backdoors_00000D_C3C55529", "content.p_backdoors_00000E_F48309A7" ], "related": [ "activate_real_time_scanning-psb-16.00-en", "running_virus_scan-psb-16.00-en", "app_file_control-16.00-en" ] }, "exploits-16.00-en.json": { "title": "title_exploits_000001_4B2D854F", "title_exploits_000001_4B2D854F": "Exploits", "shortdesc": "shortdesc_exploits_000002_7CBC665F", "shortdesc_exploits_000002_7CBC665F": "Exploits are objects or methods that take advantage of a flaw in a program to make it behave unexpectedly. Doing so creates conditions that an attacker can use to perform other harmful actions. ", "content.p_exploits_00000C_3947A610": "An exploit can be either an object or a method. For example, a specially crafted program, a piece of code or a string of characters are all objects; a specific sequence of commands is a method.", "content.p_exploits_00000D_14A78566": "An exploit is used to take advantage of a flaw or loophole (also known as a vulnerability) in a program. Because every program is different, each exploit has to be carefully tailored to that specific program.", "content.p_exploits_00000F_9AFE932A": "There are several ways for an attacker to deliver an exploit so that it can affect a computer or device:", "step.step_exploits_000011_7E622459": "Embedding it in a hacked or specially crafted program - when you install and launch the program, the exploit is launched", "step.step_exploits_000012_3AB49199": "Embedding it in a document attached to an email - when you open the attachment, the exploit is launched", "step.step_exploits_000013_E3115254": "Hosting it on a hacked or harmful website - when you visit the site, the exploit is launched", "content.p_exploits_000014_7DBF3BA7": "Launching the exploit causes the program to behave unexpectedly, such as forcing it to crash, or tampering with the system's storage or memory. This can create conditions that allow an attacker to perform other harmful actions, such as stealing data or gaining access to restricted sections of the operating system.", "desc": [ "content.p_exploits_00000C_3947A610", "content.p_exploits_00000D_14A78566", "content.p_exploits_00000F_9AFE932A", { "steps.ul_exploits_000010_D33CCFE5": [ "step.step_exploits_000011_7E622459", "step.step_exploits_000012_3AB49199", "step.step_exploits_000013_E3115254" ] }, "content.p_exploits_000014_7DBF3BA7" ], "related": [ "activate_real_time_scanning-psb-16.00-en", "running_virus_scan-psb-16.00-en", "app_file_control-16.00-en" ] }, "exploit_kits-16.00-en.json": { "title": "title_exploit_kits_000001_EB92FB3C", "title_exploit_kits_000001_EB92FB3C": "Exploit kits", "shortdesc": "shortdesc_exploit_kits_000002_354295E6", "shortdesc_exploit_kits_000002_354295E6": "Exploit kits are toolkits used by attackers to manage exploits and deliver harmful programs to a vulnerable computer or device. ", "content.p_exploit_kits_00000E_C41AF0E1": "An exploit kit contains an inventory of exploits, each of which can take advantage of a flaw (vulnerability) in a program, computer or device. The kit itself is usually hosted on a harmful or a hacked site, so that any computer or device that visits the site is exposed to its effects.", "content.p_exploit_kits_000011_B60E2D87": "When a new computer or device connects to the booby-trapped site, the exploit kit probes it for any flaws that can be affected by an exploit in the kit's inventory. If one is found, the kit launches the exploit to take advantage of that vulnerability.", "content.p_exploit_kits_000012_8006F519": "After the computer or device is compromised, the exploit kit can deliver a payload to it. This is usually another harmful program that is installed and launched on the computer or device, which in turn performs other unauthorized actions.", "content.p_exploit_kits_000014_ACB88FF4": "Exploit kits are modular. Their controllers can add or remove exploits and payloads from the toolkit.", "desc": [ "content.p_exploit_kits_00000E_C41AF0E1", "content.p_exploit_kits_000011_B60E2D87", "content.p_exploit_kits_000012_8006F519", "content.p_exploit_kits_000014_ACB88FF4" ], "related": [ "activate_real_time_scanning-psb-16.00-en", "running_virus_scan-psb-16.00-en", "app_file_control-16.00-en" ] }, "how_to_scan-psb-16.00-en.json": { "title": "title_how_to_scan_psb_000001_8387FBC", "title_how_to_scan_psb_000001_8387FBC": "How to scan my computer", "shortdesc": "shortdesc_how_to_scan_psb_000002_DA7FA46", "shortdesc_how_to_scan_psb_000002_DA7FA46": "When Malware protection is turned on, it scans your computer for harmful files automatically. ", "content.p_how_to_scan_psb_00000C_00050C0": "We recommend that you keep Malware protection turned on all the time. You can also scan files manually and set up scheduled scans if you want to make sure that there are no harmful files on your computer or to scan files that you have excluded from the real-time scan. Set up a scheduled scan if you want to scan your computer regularly every day or week.", "desc": [ "content.p_how_to_scan_psb_00000C_00050C0" ] }, "real_time_scanning-16.00-en.json": { "title": "title_real_time_scanning_000001_8E32", "title_real_time_scanning_000001_8E32": "How real-time scanning works", "shortdesc": "shortdesc_real_time_scanning_000002_673A", "shortdesc_real_time_scanning_000002_673A": "Real-time scanning protects the computer by scanning all files when they are accessed and by blocking access to those files that contain malware. ", "content.p_real_time_scanning_00000D_4A84": "When your computer tries to access a file, Real-time scanning scans the file for malware before it allows your computer to access the file.", "content.p_real_time_scanning_00000E_072B": "If Real-time scanning finds any harmful content, it puts the file to quarantine before it can cause any harm.", "content.title_real_time_scanning_00000F_33F5": "Does real-time scanning affect the performance of my computer?", "content.p_real_time_scanning_000010_FC10": "Normally, you do not notice the scanning process because it takes a small amount of time and system resources. The amount of time and system resources that real-time scanning takes depend on, for example, the contents, location and type of the file.", "content.p_real_time_scanning_000011_30BF": "Files on removable drives such as CDs, DVDs, and portable USB drives take a longer time to scan.", "content.note_real_time_scanning_000012_D7D3": "Note: Compressed files, such as .zip files, are not scanned by real-time scanning.", "content.p_real_time_scanning_000014_65AF": "Real-time scanning may slow down your computer if:", "step.step_real_time_scanning_000016_D19D": "you have a computer that does not meet the system requirements, or", "step.step_real_time_scanning_000017_40F0": "you access a lot of files at the same time. For example, when you open a directory that contains many files that need to be scanned.", "desc": [ "content.p_real_time_scanning_00000D_4A84", "content.p_real_time_scanning_00000E_072B", "content.title_real_time_scanning_00000F_33F5", "content.p_real_time_scanning_000010_FC10", "content.p_real_time_scanning_000011_30BF", "content.note_real_time_scanning_000012_D7D3", "content.p_real_time_scanning_000014_65AF", { "steps.ul_real_time_scanning_000015_5916": [ "step.step_real_time_scanning_000016_D19D", "step.step_real_time_scanning_000017_40F0" ] } ] }, "activate_real_time_scanning-psb-16.00-en.json": { "title": "title_activate_real_time_scann_0F92F", "title_activate_real_time_scann_0F92F": "Turning on real-time scanning", "shortdesc": "shortdesc_activate_real_time_scann_0C92F", "shortdesc_activate_real_time_scann_0C92F": "Keep real-time scanning turned on to remove harmful files from your computer before they can harm it. ", "content.note_activate_real_time_scann_0F136": "Note: You need administrative rights to change some of the settings.", "content.p_activate_real_time_scann_0B028": "To make sure that real-time scanning is on:", "step.step_activate_real_time_scann_023A2": "Open WithSecure Client Security from the Windows Start menu.", "step.step_activate_real_time_scann_09B6D": "On the main page, select .", "step.step_activate_real_time_scann_0AC5B": "Select Malware Protection > Edit settings.", "step.step_activate_real_time_scann_0049B": "Turn on Real-time Scanning.", "desc": [ "content.note_activate_real_time_scann_0F136", "content.p_activate_real_time_scann_0B028", { "steps.steps_activate_real_time_scann_0D1EE": [ "step.step_activate_real_time_scann_023A2", "step.step_activate_real_time_scann_09B6D", "step.step_activate_real_time_scann_0AC5B", "step.step_activate_real_time_scann_0049B" ] } ] }, "manual_scanning-16.00-en.json": { "title": "title_manual_scanning_000001_8979FD5", "title_manual_scanning_000001_8979FD5": "Scan files manually", "shortdesc": "shortdesc_manual_scanning_000002_1E51A08", "shortdesc_manual_scanning_000002_1E51A08": "You can scan your entire computer to be completely sure that it has no harmful files or unwanted applications. ", "content.p_manual_scanning_00000C_89D3E21": "The full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete. You can also scan only the parts of your system where harmful applications are commonly found to remove unwanted applications and harmful items on your computer more efficiently.", "content.title_manual_scanning_00000D_06995F0": "Scanning files and folders", "content.p_manual_scanning_00000E_1E350FC": "If you are suspicious of a certain files on your computer, you can scan only those files or folders. These scans will finish a lot quicker than a scan of your whole computer. For example, when you connect an external hard drive or USB flash drive to your computer, you can scan it to make sure that they do not contain any harmful files.", "desc": [ "content.p_manual_scanning_00000C_89D3E21", "content.title_manual_scanning_00000D_06995F0", "content.p_manual_scanning_00000E_1E350FC" ] }, "running_virus_scan-psb-16.00-en.json": { "title": "title_running_virus_scan_psb_000262F", "title_running_virus_scan_psb_000262F": "Running a malware scan", "shortdesc": "shortdesc_running_virus_scan_psb_000F2D9", "shortdesc_running_virus_scan_psb_000F2D9": "You can scan your entire computer to be completely sure that it has no harmful files or unwanted applications. ", "step.step_running_virus_scan_psb_0003F71": "Open WithSecure Client Security from the Windows Start menu.", "content.p_running_virus_scan_psb_00042C4": "The files with the following extensions are examples of file types that are scanned when you select this option: com, doc, dot, exe, htm , ini, jar, pdf, scr, wma, xml, zip.", "substep.substep_running_virus_scan_psb_000EAD9": "Select Scan only file types that commonly contain harmful code (faster) if you do not want to scan all files.", "substep.substep_running_virus_scan_psb_0008768": "Select Scan inside compressed files to scan files that are inside compressed archive files, for example zip files. Scanning inside compressed files makes the scanning slower. Leave the option unchecked to scan the archive file but not the files that are inside it.", "step.step_running_virus_scan_psb_0004BA9": "If you want to optimize how the manual scanning scans your computer, on the main page, select and then select Scanning settings.", "step.step_running_virus_scan_psb_0009054": "On the main page, select .", "subchoice.choice_running_virus_scan_psb_00003C5": "Malware scan starts by scanning the active memory of the computer and then locations where malware is commonly found, including the document folders. It can find and remove unwanted applications and harmful items on the computer in a shorter time.", "subchoice.choice_running_virus_scan_psb_00033A2": "Full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete.", "content.p_running_virus_scan_psb_0004A3B": "The virus scan starts.", "step.step_running_virus_scan_psb_0009192": "Select either Malware scan or Full computer scan.", "step.step_running_virus_scan_psb_0006BC3": "If the virus scan finds any harmful items, it shows you the list of harmful items that it detected.", "cell.choptionhd_running_virus_scan_psb_0002825": "Option", "cell.chdeschd_running_virus_scan_psb_00008AC": "Description", "cell.choption_running_virus_scan_psb_0009FD5": "Clean up", "cell.chdesc_running_virus_scan_psb_0004D27": "Clean the files automatically. Files that cannot be cleaned are quarantined.", "cell.choption_running_virus_scan_psb_000548A": "Quarantine", "cell.chdesc_running_virus_scan_psb_0000B19": "Store the files in a safe place where they cannot spread or harm your computer.", "cell.choption_running_virus_scan_psb_0003F10": "Delete", "cell.chdesc_running_virus_scan_psb_0007A11": "Permanently remove the files from your computer.", "cell.choption_running_virus_scan_psb_0001B61": "Skip", "cell.chdesc_running_virus_scan_psb_000822A": "Do nothing for now and leave the files on your computer.", "cell.choption_running_virus_scan_psb_0004B8B": "Exclude", "cell.chdesc_running_virus_scan_psb_000A122": "Allow the application to run and exclude it from future scans.", "content.note_running_virus_scan_psb_0006BB0": "Note: Some options are not available for all harmful item types.", "step.step_running_virus_scan_psb_0003EAF": "Click the detected item to choose how you want to handle the harmful content.", "step.step_running_virus_scan_psb_000E725": "Select Handle all to start the cleaning process.", "content.note_running_virus_scan_psb_000A8DD": "Note: The malware scan may require that you restart your computer to complete the cleaning process. If the cleaning requires a computer restart, select Restart to finish cleaning harmful items and restart your computer.", "step.step_running_virus_scan_psb_000C823": "The malware scan shows the final results and the number of harmful items that were cleaned.", "content.p_running_virus_scan_psb_000286F": "You can see the final results of the latest virus scan by selecting Open last scanning report.", "desc": [ { "steps.steps_running_virus_scan_psb_000A089": [ "step.step_running_virus_scan_psb_0003F71", "step.step_running_virus_scan_psb_0004BA9", { "substeps.substepsalpha_runningalpha_virusalpha_scanalpha_psbalpha_0002F13": [ "substep.substep_running_virus_scan_psb_000EAD9", "content.p_running_virus_scan_psb_00042C4", "substep.substep_running_virus_scan_psb_0008768" ] }, "step.step_running_virus_scan_psb_0009054", "step.step_running_virus_scan_psb_0009192", { "subchoices.choices_running_virus_scan_psb_0003CC0": [ "subchoice.choice_running_virus_scan_psb_00003C5", "subchoice.choice_running_virus_scan_psb_00033A2" ] }, "content.p_running_virus_scan_psb_0004A3B", "step.step_running_virus_scan_psb_0006BC3", "step.step_running_virus_scan_psb_0003EAF", { "table.table_running_virus_scan_psb_000F181": [ { "thead.chhead_running_virus_scan_psb_00067E4": [ "cell.choptionhd_running_virus_scan_psb_0002825", "cell.chdeschd_running_virus_scan_psb_00008AC" ] }, { "row.chrow_running_virus_scan_psb_000ED17": [ "cell.choption_running_virus_scan_psb_0009FD5", "cell.chdesc_running_virus_scan_psb_0004D27" ] }, { "row.chrow_running_virus_scan_psb_000D7A8": [ "cell.choption_running_virus_scan_psb_000548A", "cell.chdesc_running_virus_scan_psb_0000B19" ] }, { "row.chrow_running_virus_scan_psb_0008906": [ "cell.choption_running_virus_scan_psb_0003F10", "cell.chdesc_running_virus_scan_psb_0007A11" ] }, { "row.chrow_running_virus_scan_psb_000A025": [ "cell.choption_running_virus_scan_psb_0001B61", "cell.chdesc_running_virus_scan_psb_000822A" ] }, { "row.chrow_running_virus_scan_psb_000A089": [ "cell.choption_running_virus_scan_psb_0004B8B", "cell.chdesc_running_virus_scan_psb_000A122" ] } ] }, "content.note_running_virus_scan_psb_0006BB0", "step.step_running_virus_scan_psb_000E725", "step.step_running_virus_scan_psb_000C823", "content.note_running_virus_scan_psb_000A8DD" ] }, "content.p_running_virus_scan_psb_000286F" ] }, "running_virus_scan-16.00-en.json": { "title": "title_running_virus_scan_000001_0474", "title_running_virus_scan_000001_0474": "Running a virus scan manually", "shortdesc": "shortdesc_runningavirusscan", "shortdesc_runningavirusscan": "You can scan your entire computer to be completely sure that it has no harmful files or unwanted applications. ", "content.p_running_virus_scan_00000C_9B11": "The full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete. You can also scan only the parts of your system that contain installed applications to find and remove unwanted applications and harmful items on your computer more efficiently.", "content.p_running_virus_scan_00000D_469A": "To scan your computer, follow these instructions:", "step.step_running_virus_scan_00000F_CDFF": "Open WithSecure Client Security from the Windows Start menu.", "step.step_running_virus_scan_000012_EC4C": "On the main page, select .", "subchoice.choice_running_virus_scan_00001A_BA73": "Malware scan scans only the parts of your system that contain installed applications and then locations where viruses are commonly found, including your document folders. It can find and remove unwanted applications and harmful items on your computer in a shorter time.", "subchoice.choice_running_virus_scan_00001C_0607": "Full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete.", "content.p_running_virus_scan_00001E_6716": "The scan starts.", "step.step_running_virus_scan_000015_CC40": "Select either Malware scan or Full computer scan.", "step.step_running_virus_scan_00001F_DD2D": "If the scan finds any harmful items, it shows you the list of harmful items that it detected.", "content.p_running_virus_scan_000027_D209": "Clean the files automatically. Files that cannot be cleaned are quarantined.", "subchoice.choice_running_virus_scan_000024_E8D0": "Clean up", "content.p_running_virus_scan_00002B_E81D": "Store the files in a safe place where they cannot spread or harm your computer.", "subchoice.choice_running_virus_scan_000028_0493": "Quarantine", "content.p_running_virus_scan_00002F_FB14": "Permanently remove the files from your computer.", "subchoice.choice_running_virus_scan_00002C_6AD9": "Delete", "content.p_running_virus_scan_000033_B89B": "Do nothing for now and leave the files on your computer.", "subchoice.choice_running_virus_scan_000030_F9AE": "Skip", "content.p_running_virus_scan_000037_8CC6": "Allow the application to run and exclude it from future scans.", "subchoice.choice_running_virus_scan_000034_A694": "Exclude", "content.note_running_virus_scan_000039_9D5B": "Note: Some options are not available for all harmful item types.", "step.step_running_virus_scan_000021_8A0C": "Click the detected item to choose how you want to handle the harmful content.", "step.step_running_virus_scan_00003A_72D3": "Select Handle all to start the cleaning process.", "content.note_running_virus_scan_000040_DEE3": "Note: The scan may require that you restart your computer to complete the cleaning process. If the cleaning requires a computer restart, select Restart to finish cleaning harmful items and restart your computer.", "step.step_running_virus_scan_00003D_1D13": "The scan shows the final results and the number of harmful items that were cleaned.", "desc": [ "content.p_running_virus_scan_00000C_9B11", "content.p_running_virus_scan_00000D_469A", { "steps.steps_running_virus_scan_00000E_DF1C": [ "step.step_running_virus_scan_00000F_CDFF", "step.step_running_virus_scan_000012_EC4C", "step.step_running_virus_scan_000015_CC40", { "subchoices.choices_running_virus_scan_000019_3AA9": [ "subchoice.choice_running_virus_scan_00001A_BA73", "subchoice.choice_running_virus_scan_00001C_0607" ] }, "content.p_running_virus_scan_00001E_6716", "step.step_running_virus_scan_00001F_DD2D", "step.step_running_virus_scan_000021_8A0C", { "subchoices.choices_running_virus_scan_000023_099E": [ "subchoice.choice_running_virus_scan_000024_E8D0", "content.p_running_virus_scan_000027_D209", "subchoice.choice_running_virus_scan_000028_0493", "content.p_running_virus_scan_00002B_E81D", "subchoice.choice_running_virus_scan_00002C_6AD9", "content.p_running_virus_scan_00002F_FB14", "subchoice.choice_running_virus_scan_000030_F9AE", "content.p_running_virus_scan_000033_B89B", "subchoice.choice_running_virus_scan_000034_A694", "content.p_running_virus_scan_000037_8CC6" ] }, "content.note_running_virus_scan_000039_9D5B", "step.step_running_virus_scan_00003A_72D3", "step.step_running_virus_scan_00003D_1D13", "content.note_running_virus_scan_000040_DEE3" ] } ] }, "scanning_in_windows_explorer-16.00-en.json": { "title": "title_scanning_in_windows_expl_03851", "title_scanning_in_windows_expl_03851": "Scan in Windows Explorer", "shortdesc": "shortdesc_scanning_in_windows_expl_06885", "shortdesc_scanning_in_windows_expl_06885": "You can scan disks, folders, and files for harmful files and unwanted applications in Windows Explorer. ", "content.p_scanning_in_windows_expl_03633": "If you are suspicious of certain files on your computer, you can scan only those files or folders. These scans will finish a lot quicker than a scan of your whole computer. For example, when you connect an external hard drive or USB flash drive to your computer, you can scan it to make sure that they do not contain any harmful files.", "content.p_scanning_in_windows_expl_000CB": "To scan a disk, folder, or file:", "step.step_scanning_in_windows_expl_098B0": "Right-click the disk, folder, or file you want to scan.", "content.note_scanning_in_windows_expl_06104": "Note: On Windows 11, select Show more options and then select Malware scan.", "content.p_scanning_in_windows_expl_077B6": "The virus scan starts and scans the disk, folder, or file that you selected.", "step.step_scanning_in_windows_expl_09221": "From the right-click menu, select Scan for malware.", "content.p_scanning_in_windows_expl_02C07": "The virus scan guides you through the cleaning stages if it finds harmful files or unwanted applications during the scan.", "desc": [ "content.p_scanning_in_windows_expl_03633", "content.p_scanning_in_windows_expl_000CB", { "steps.steps_scanning_in_windows_expl_04FE4": [ "step.step_scanning_in_windows_expl_098B0", "step.step_scanning_in_windows_expl_09221", "content.note_scanning_in_windows_expl_06104", "content.p_scanning_in_windows_expl_077B6" ] }, "content.p_scanning_in_windows_expl_02C07" ] }, "check_for_malware_at_set_times-psb-16.00-en.json": { "title": "title_check_for_malware_at_set_00376", "title_check_for_malware_at_set_00376": "Scheduling scans", "shortdesc": "shortdesc_check_for_malware_at_set_0C6D0", "shortdesc_check_for_malware_at_set_0C6D0": "Set your computer to scan and remove malware and other harmful applications automatically when you do not use it, or set the scan to run periodically to make sure that your computer is clean. ", "step.step_check_for_malware_at_set_0D61B": "Open WithSecure Client Security from the Windows Start menu.", "step.step_check_for_malware_at_set_01A15": "On the main page, select .", "step.step_check_for_malware_at_set_0C0B1": "Select Scanning settings.", "step.step_check_for_malware_at_set_04E70": "Turn on Scheduled scanning.", "cell.choptionhd_check_for_malware_at_set_0CE25": "Option", "cell.chdeschd_check_for_malware_at_set_0974B": "Description", "cell.choption_check_for_malware_at_set_024E6": "Daily ", "cell.chdesc_check_for_malware_at_set_031B7": "Scan your computer every day.", "cell.choption_check_for_malware_at_set_05D68": "Every week", "cell.chdesc_check_for_malware_at_set_0A479": "Scan your computer on selected days of the week. Select the weekday from the list.", "cell.choption_check_for_malware_at_set_03E35": "Every four weeks", "cell.chdesc_check_for_malware_at_set_065D1": "Scan your computer on a selected weekday at four-week intervals. Select the weekday from the list. The scan starts on the next occurrence of the selected weekday.", "step.step_check_for_malware_at_set_06FCD": "In Perform scan, select how often you want to scan your computer automatically.", "step.step_check_for_malware_at_set_07842": "In Start time, select when the scheduled scan starts.", "step.step_check_for_malware_at_set_03A16": "Select Run scanning on low priority to make the scheduled scan interfere less with other activities on the computer. Running the scan on low priority takes longer to complete.", "content.p_check_for_malware_at_set_0BF5E": "The files with the following extensions are examples of file types that are scanned when you select this option: com, doc, dot, exe, htm , ini, jar, pdf, scr, wma, xml, zip.", "step.step_check_for_malware_at_set_07594": "Select Scan only file types that commonly contain harmful code (faster) if you do not want to scan all files.", "step.step_check_for_malware_at_set_0B740": "Select Scan inside compressed files to scan files that are inside compressed archive files, for example zip files. Scanning inside compressed files makes the scanning slower. Leave the option unchecked to scan the archive file but not the files that are inside it.", "content.note_check_for_malware_at_set_03E8E": "Note: Scheduled scans are canceled when the presentation mode is on. When you turn the presentation mode off, they run according to the schedule again.", "desc": [ { "steps.steps_check_for_malware_at_set_02041": [ "step.step_check_for_malware_at_set_0D61B", "step.step_check_for_malware_at_set_01A15", "step.step_check_for_malware_at_set_0C0B1", "step.step_check_for_malware_at_set_04E70", "step.step_check_for_malware_at_set_06FCD", { "table.table_check_for_malware_at_set_08E5F": [ { "thead.chhead_check_for_malware_at_set_0C6CE": [ "cell.choptionhd_check_for_malware_at_set_0CE25", "cell.chdeschd_check_for_malware_at_set_0974B" ] }, { "row.chrow_check_for_malware_at_set_0E54C": [ "cell.choption_check_for_malware_at_set_024E6", "cell.chdesc_check_for_malware_at_set_031B7" ] }, { "row.chrow_check_for_malware_at_set_0A08D": [ "cell.choption_check_for_malware_at_set_05D68", "cell.chdesc_check_for_malware_at_set_0A479" ] }, { "row.chrow_check_for_malware_at_set_0B6A9": [ "cell.choption_check_for_malware_at_set_03E35", "cell.chdesc_check_for_malware_at_set_065D1" ] } ] }, "step.step_check_for_malware_at_set_07842", "step.step_check_for_malware_at_set_03A16", "step.step_check_for_malware_at_set_07594", "content.p_check_for_malware_at_set_0BF5E", "step.step_check_for_malware_at_set_0B740" ] }, "content.note_check_for_malware_at_set_03E8E" ] }, "turn_on_deepguard-16.00-en.json": { "title": "title_turn_on_deepguard_000001_BA286", "title_turn_on_deepguard_000001_BA286": "What is DeepGuard", "shortdesc": "shortdesc_turn_on_deepguard_000002_A2DE9", "shortdesc_turn_on_deepguard_000002_A2DE9": "DeepGuard offers proactive, instant protection against unknown threats. ", "content.note_turn_on_deepguard_00000E_279C4": "Note: You need administrative rights to change some of the settings.", "content.p_turn_on_deepguard_000010_05451": "DeepGuard monitors applications to detect and stop potentially harmful changes to the system in real-time. It makes sure that you use only safe applications. The safety of an application is verified from the trusted cloud service. If the safety of an application cannot be verified, DeepGuard starts to monitor the application behavior.", "content.note_turn_on_deepguard_000011_BDBDA": "Tip: To ask WithSecure to add your application to the allowed applications list, see sample submission instructions. Once we have analyzed the program, we will notify you of the analysis results if you have provided us with your contact details.", "content.p_turn_on_deepguard_000013_6087F": "DeepGuard blocks new and undiscovered Trojans, worms, exploits, and other harmful applications that try to make changes to your computer, and prevents suspicious applications from accessing the internet.", "content.p_turn_on_deepguard_000017_A85F8": "Potentially harmful system changes that DeepGuard detects include:", "step.step_turn_on_deepguard_000019_191B7": "system setting (Windows registry) changes,", "step.step_turn_on_deepguard_00001A_85D36": "attempts to turn off important system programs, for example, security programs like this product, and", "step.step_turn_on_deepguard_00001B_E811A": "attempts to edit important system files.", "content.p_turn_on_deepguard_00001C_459E1": "To make sure that DeepGuard is active:", "step.step_turn_on_deepguard_00001E_6F4A0": "Open WithSecure Client Security from the Windows Start menu.", "step.step_turn_on_deepguard_000021_A36CC": "On the main page, select .", "content.note_turn_on_deepguard_000029_93767": "Note: You need administrative rights to change some of the settings.", "step.step_turn_on_deepguard_000023_6DCDE": "Select Malware Protection > Edit settings.", "step.step_turn_on_deepguard_00002A_D4CA3": "Select Edit settings.", "step.step_turn_on_deepguard_00002D_5031E": "Turn on DeepGuard.", "content.p_turn_on_deepguard_000031_43492": "When DeepGuard is on, it automatically blocks applications that try to make potentially harmful changes to the system.", "content.note_turn_on_deepguard_000032_55482": "Note: All DeepGuard rules are visible to all users. The rules may include filenames and folder names with personal information. Therefore, be aware that other users of the same computer can see the paths and filenames included in the DeepGuard rules.", "desc": [ "content.note_turn_on_deepguard_00000E_279C4", "content.p_turn_on_deepguard_000010_05451", "content.note_turn_on_deepguard_000011_BDBDA", "content.p_turn_on_deepguard_000013_6087F", "content.p_turn_on_deepguard_000017_A85F8", { "steps.ul_turn_on_deepguard_000018_6F304": [ "step.step_turn_on_deepguard_000019_191B7", "step.step_turn_on_deepguard_00001A_85D36", "step.step_turn_on_deepguard_00001B_E811A" ] }, "content.p_turn_on_deepguard_00001C_459E1", { "steps.steps_turn_on_deepguard_00001D_0876B": [ "step.step_turn_on_deepguard_00001E_6F4A0", "step.step_turn_on_deepguard_000021_A36CC", "step.step_turn_on_deepguard_000023_6DCDE", "content.note_turn_on_deepguard_000029_93767", "step.step_turn_on_deepguard_00002A_D4CA3", "step.step_turn_on_deepguard_00002D_5031E" ] }, "content.p_turn_on_deepguard_000031_43492", "content.note_turn_on_deepguard_000032_55482" ], "related": [ "rtpn-16.00-en" ] }, "allow_program_on_sys_control_blocklist_to_run-16.00-en.json": { "title": "title_allow_a_program_on_the_s_01728", "title_allow_a_program_on_the_s_01728": "Allow applications that DeepGuard has blocked", "shortdesc": "shortdesc_allow_a_program_on_the_s_07518", "shortdesc_allow_a_program_on_the_s_07518": "You can control which applications DeepGuard allows and blocks. ", "content.p_allow_a_program_on_the_s_0A2A2": "Sometimes DeepGuard may block a safe application from running, even if you want to use the application and know it to be safe. This happens because the application tries to make system changes that might be potentially harmful. You may also have unintentionally blocked the application when a DeepGuard pop-up has been shown.", "content.p_allow_a_program_on_the_s_013E0": "To allow the application that DeepGuard has blocked:", "step.step_allow_a_program_on_the_s_06E78": "Open WithSecure Client Security from the Windows Start menu.", "step.step_allow_a_program_on_the_s_05515": "On the main page, select .", "content.note_allow_a_program_on_the_s_0C1D9": "Note: You need administrative rights to change the settings.", "content.p_allow_a_program_on_the_s_0DEB7": "The App and file control view opens.", "step.step_allow_a_program_on_the_s_036A3": "Select Quarantine and exclusions.", "content.p_allow_a_program_on_the_s_0EBFB": "This shows you a list of the applications that DeepGuard has blocked.", "step.step_allow_a_program_on_the_s_0F1DF": "Select the Blocked tab.", "step.step_allow_a_program_on_the_s_01D7D": "Find the application that you want to allow and select Allow.", "step.step_allow_a_program_on_the_s_0D5B4": "Select Yes to confirm that you want to allow the application.", "content.p_allow_a_program_on_the_s_05E63": "The selected application is added to the Excluded list, and DeepGuard allows the application to make system changes again.", "desc": [ "content.p_allow_a_program_on_the_s_0A2A2", "content.p_allow_a_program_on_the_s_013E0", { "steps.steps_allow_a_program_on_the_s_07693": [ "step.step_allow_a_program_on_the_s_06E78", "step.step_allow_a_program_on_the_s_05515", "step.step_allow_a_program_on_the_s_036A3", "content.note_allow_a_program_on_the_s_0C1D9", "content.p_allow_a_program_on_the_s_0DEB7", "step.step_allow_a_program_on_the_s_0F1DF", "content.p_allow_a_program_on_the_s_0EBFB", "step.step_allow_a_program_on_the_s_01D7D", "step.step_allow_a_program_on_the_s_0D5B4" ] }, "content.p_allow_a_program_on_the_s_05E63" ] }, "what_is_dataguard-16.00-en.json": { "title": "title_what_is_dataguard_000001_CA511", "title_what_is_dataguard_000001_CA511": "Using DataGuard", "shortdesc": "shortdesc_what_is_dataguard_000002_8E68D", "shortdesc_what_is_dataguard_000002_8E68D": "DataGuard monitors a set of folders for potentially harmful changes made by ransomware or other, similar harmful software. ", "content.p_what_is_dataguard_00000F_22D0B": "Ransomware is harmful software that encrypts important files on your computer, preventing you from accessing them. Criminals demand a ransom to restore your files, but there are no guarantees you would ever get your personal data back even if you choose to pay.", "content.p_what_is_dataguard_000010_2FAC6": "DataGuard only allows safe applications to access the protected folders. The product notifies you if any unsafe application tries to access a protected folder. If you know and trust the application, you can allow it to access the folder. DataGuard also lets DeepGuard use its list of protected folders for an additional layer of protection.", "content.p_what_is_dataguard_000011_B1B19": "You can choose which folders require an additional layer of protection against destructive software, such as ransomware.", "content.note_what_is_dataguard_000012_3C121": "Note: You must turn on DeepGuard to use DataGuard. DataGuard is available only in the Premium version.", "content.p_what_is_dataguard_000013_0055B": "To manage your protected folders:", "step.step_what_is_dataguard_000015_A09FA": "Open WithSecure Client Security from the Windows Start menu.", "step.step_what_is_dataguard_000018_C4F37": "On the main page, select .", "content.note_what_is_dataguard_000020_97C9A": "Note: You need administrative rights to change some of the settings.", "step.step_what_is_dataguard_00001A_460DB": "Select Malware Protection > Edit settings.", "step.step_what_is_dataguard_000021_1AEAA": "Turn on DataGuard.", "step.step_what_is_dataguard_000024_DBEE1": "Select View protected folders.", "content.p_what_is_dataguard_00002A_77A81": "This shows you a list of all currently protected folders.", "step.step_what_is_dataguard_000027_FCC3F": "Select the Protected tab.", "content.p_what_is_dataguard_00002D_06918": "To add a new protected folder:", "substep.substep_what_is_dataguard_00002F_443D1": "Click Add new.", "substep.substep_what_is_dataguard_000032_FBA80": "Select the folder that you want to protect.", "substep.substep_what_is_dataguard_000034_11ACB": "Click Select folder.", "content.p_what_is_dataguard_000037_33541": "To remove a folder:", "substep.substep_what_is_dataguard_000039_D8939": "Select the folder on the list.", "substep.substep_what_is_dataguard_00003B_3408C": "Click Remove.", "step.step_what_is_dataguard_00002B_20CFC": "Add a folder to the protected folders list or remove an existing folder from the list.", "content.p_what_is_dataguard_00003F_02271": "", "content.note_what_is_dataguard_000040_ACABE": "Tip: Click Restore defaults if you want to undo any changes that you have made to the list of protected folders since installing the product.", "desc": [ "content.p_what_is_dataguard_00000F_22D0B", "content.p_what_is_dataguard_000010_2FAC6", "content.p_what_is_dataguard_000011_B1B19", "content.note_what_is_dataguard_000012_3C121", "content.p_what_is_dataguard_000013_0055B", { "steps.steps_what_is_dataguard_000014_8CCE9": [ "step.step_what_is_dataguard_000015_A09FA", "step.step_what_is_dataguard_000018_C4F37", "step.step_what_is_dataguard_00001A_460DB", "content.note_what_is_dataguard_000020_97C9A", "step.step_what_is_dataguard_000021_1AEAA", "step.step_what_is_dataguard_000024_DBEE1", "step.step_what_is_dataguard_000027_FCC3F", "content.p_what_is_dataguard_00002A_77A81", "step.step_what_is_dataguard_00002B_20CFC", "content.p_what_is_dataguard_00002D_06918", { "substeps.substepsalpha_whatalpha_isalpha_dataguardalpha_00002Ealpha_C26F2": [ "substep.substep_what_is_dataguard_00002F_443D1", "substep.substep_what_is_dataguard_000032_FBA80", "substep.substep_what_is_dataguard_000034_11ACB" ] }, "content.p_what_is_dataguard_000037_33541", { "substeps.substepsalpha_whatalpha_isalpha_dataguardalpha_000038alpha_3C49F": [ "substep.substep_what_is_dataguard_000039_D8939", "substep.substep_what_is_dataguard_00003B_3408C" ] } ] }, "content.note_what_is_dataguard_000040_ACABE" ], "related": [ "editing_protected_folders-16.00-en" ] }, "what_is_ransomware_protection-16.00-en.json": { "title": "title_what_is_ransomware_prote_0684F", "title_what_is_ransomware_prote_0684F": "Using Ransomware Protection", "shortdesc": "shortdesc_what_is_ransomware_prote_06D1B", "shortdesc_what_is_ransomware_prote_06D1B": "Ransomware Protection monitors a set of folders for potentially harmful changes made by ransomware or other, similar harmful software. ", "content.p_9B54DB84AF7B48668D39A64EC7C96A": "Ransomware is harmful software that encrypts important files on your computer, preventing you from accessing them. Criminals demand a ransom to restore your files, but there are no guarantees you would ever get your personal data back even if you choose to pay.", "content.p_what_is_ransomware_prote_08D65": "Ransomware Protection only allows safe applications to access the protected folders. The product notifies you if any unsafe application tries to access a protected folder. If you know and trust the application, you can allow it to access the folder. Ransomware protection also lets DeepGuard use its list of protected folders for an additional layer of protection.", "content.p_64E96D17861F466E84F2252475A904": "You can choose which folders require an additional layer of protection against destructive software, such as ransomware.", "content.note_what_is_ransomware_prote_08004": "Note: You must turn on DeepGuard to use Ransomware Protection.", "content.p_3FE93195F136402884DE1AB22B24FA": "To manage your protected folders:", "step.step_what_is_ransomware_prote_039ED": "Open WithSecure Client Security from the Windows Start menu.", "step.step_what_is_ransomware_prote_0898E": "On the main view, select Viruses & Threats.", "step.step_what_is_ransomware_prote_07CF6": "On the Viruses and Threats view, select Settings.", "step.step_what_is_ransomware_prote_029F3": "Turn on Ransomware Protection.", "step.step_DC110A3F0F75491598F4F6C4C16516": "Select View protected folders.", "content.p_what_is_ransomware_prote_09220": "This shows you a list of all currently protected folders.", "step.step_75DFCDE3CA124F88BD2CCB6797F5B4": "Select the Protected tab.", "content.p_what_is_ransomware_prote_09CF8": "To add a new protected folder:", "substep.substep_what_is_ransomware_prote_0024F": "Click Add new.", "substep.substep_what_is_ransomware_prote_01B1A": "Select the folder that you want to protect.", "substep.substep_what_is_ransomware_prote_0C928": "Click Select folder.", "content.p_what_is_ransomware_prote_0E929": "To remove a folder:", "substep.substep_what_is_ransomware_prote_022A6": "Select the folder on the list.", "substep.substep_what_is_ransomware_prote_0058E": "Click Remove.", "step.step_7CF2DA79E1D545EE9CF1050ED0D44F": "Add a folder to the protected folders list or remove an existing folder from the list.", "content.p_6D76D6C53DE545F7A67702FE3EAAA2": "", "content.note_what_is_ransomware_prote_0733B": "Tip: Click Restore defaults if you want to undo any changes that you have made to the list of protected folders since installing the product.", "desc": [ "content.p_9B54DB84AF7B48668D39A64EC7C96A", "content.p_what_is_ransomware_prote_08D65", "content.p_64E96D17861F466E84F2252475A904", "content.note_what_is_ransomware_prote_08004", "content.p_3FE93195F136402884DE1AB22B24FA", { "steps.steps_what_is_ransomware_prote_0AD63": [ "step.step_what_is_ransomware_prote_039ED", "step.step_what_is_ransomware_prote_0898E", "step.step_what_is_ransomware_prote_07CF6", "step.step_what_is_ransomware_prote_029F3", "step.step_DC110A3F0F75491598F4F6C4C16516", "step.step_75DFCDE3CA124F88BD2CCB6797F5B4", "content.p_what_is_ransomware_prote_09220", "step.step_7CF2DA79E1D545EE9CF1050ED0D44F", "content.p_what_is_ransomware_prote_09CF8", { "substeps.substepsalpha_whatalpha_isalpha_ransomwarealpha_protealpha_0372F": [ "substep.substep_what_is_ransomware_prote_0024F", "substep.substep_what_is_ransomware_prote_01B1A", "substep.substep_what_is_ransomware_prote_0C928" ] }, "content.p_what_is_ransomware_prote_0E929", { "substeps.substepsalpha_whatalpha_isalpha_ransomwarealpha_protealpha_095C8": [ "substep.substep_what_is_ransomware_prote_022A6", "substep.substep_what_is_ransomware_prote_0058E" ] } ] }, "content.note_what_is_ransomware_prote_0733B" ] }, "app_file_control-16.00-en.json": { "title": "title_app_file_control_000001_75D438", "title_app_file_control_000001_75D438": "Using DataGuard Access Control", "shortdesc": "shortdesc_app_file_control_000002_1556FD", "shortdesc_app_file_control_000002_1556FD": "DataGuard Access Control protects folders from ransomware (encryption blackmail) by preventing unknown application from accessing them. ", "content.p_app_file_control_00000C_6F9F84": "DataGuard is available only in the Premium version.", "content.p_app_file_control_00000E_98CEFB": "To turn on DataGuard Access Control:", "step.step_app_file_control_000011_C80A04": "Open WithSecure Client Security from the Windows Start menu.", "step.step_app_file_control_000014_D9D4B6": "On the main page, select .", "content.note_app_file_control_00001C_5634A5": "Note: You need administrative rights to change some of the settings.", "step.step_app_file_control_000016_C74A7C": "Select Malware Protection > Edit settings.", "step.step_app_file_control_00001D_7695BD": "Turn on DataGuard Access Control.", "desc": [ "content.p_app_file_control_00000C_6F9F84", "content.p_app_file_control_00000E_98CEFB", { "steps.steps_app_file_control_000010_65858B": [ "step.step_app_file_control_000011_C80A04", "step.step_app_file_control_000014_D9D4B6", "step.step_app_file_control_000016_C74A7C", "content.note_app_file_control_00001C_5634A5", "step.step_app_file_control_00001D_7695BD" ] } ] }, "see_the_programs_in_quarantine-16.00-en.json": { "title": "title_see_the_programs_in_quar_05224", "title_see_the_programs_in_quar_05224": "View quarantined items", "shortdesc": "shortdesc_see_the_programs_in_quar_06353", "shortdesc_see_the_programs_in_quar_06353": "You can view more information on items placed in quarantine. ", "content.p_see_the_programs_in_quar_0A8B8": "Quarantine is a safe repository for files that may be harmful. The product can place both harmful items and potentially unwanted applications in quarantine to make them harmless. You can restore applications or files from quarantine later if you need them. If you do not need a quarantined item, you can delete it. Deleting an item in quarantine removes it permanently from your computer.", "content.p_see_the_programs_in_quar_05D10": "To view information on items placed in quarantine:", "step.step_see_the_programs_in_quar_0B767": "Open WithSecure Client Security from the Windows Start menu.", "step.step_see_the_programs_in_quar_0F56A": "On the main page, select .", "content.note_see_the_programs_in_quar_083C3": "Note: You need administrative rights to change the settings.", "content.p_see_the_programs_in_quar_08659": "The App and file control view opens.", "step.step_see_the_programs_in_quar_03152": "Select Quarantine and exclusions.", "content.p_see_the_programs_in_quar_07E49": "This list shows you the name, date of detection, and infection type for each quarantined item.", "step.step_see_the_programs_in_quar_0A9E6": "Select the Quarantined tab.", "content.p_see_the_programs_in_quar_0CF1B": "For single items, this shows you the original location of the quarantined item.", "step.step_see_the_programs_in_quar_00A9A": "Double-click a quarantined item to see more information.", "desc": [ "content.p_see_the_programs_in_quar_0A8B8", "content.p_see_the_programs_in_quar_05D10", { "steps.steps_see_the_programs_in_quar_0594D": [ "step.step_see_the_programs_in_quar_0B767", "step.step_see_the_programs_in_quar_0F56A", "step.step_see_the_programs_in_quar_03152", "content.note_see_the_programs_in_quar_083C3", "content.p_see_the_programs_in_quar_08659", "step.step_see_the_programs_in_quar_0A9E6", "content.p_see_the_programs_in_quar_07E49", "step.step_see_the_programs_in_quar_00A9A", "content.p_see_the_programs_in_quar_0CF1B" ] } ] }, "release_a_program_from_quarantine-16.00-en.json": { "title": "title_free_a_program_from_quar_02531", "title_free_a_program_from_quar_02531": "Restore quarantined items", "shortdesc": "shortdesc_free_a_program_from_quar_0AB73", "shortdesc_free_a_program_from_quar_0AB73": "You can restore the quarantined items that you need. ", "content.p_free_a_program_from_quar_07498": "You can restore applications or files from quarantine if you need them. Do not restore any items from quarantine unless you are sure that items pose no threat. Restored items move back to the original location on your computer.", "content.p_free_a_program_from_quar_0A894": "To restore quarantined items:", "step.step_free_a_program_from_quar_0DE6C": "Open WithSecure Client Security from the Windows Start menu.", "step.step_free_a_program_from_quar_09E09": "On the main page, select .", "content.note_free_a_program_from_quar_0E95A": "Note: You need administrative rights to change the settings.", "content.p_free_a_program_from_quar_06A6F": "The App and file control view opens.", "step.step_free_a_program_from_quar_043D2": "Select Quarantine and exclusions.", "step.step_free_a_program_from_quar_0CD86": "Select the Quarantined tab.", "step.step_free_a_program_from_quar_08844": "Select the quarantined item that you want to restore.", "step.step_free_a_program_from_quar_0AE49": "Click Allow.", "step.step_free_a_program_from_quar_0EABB": "Click Yes to confirm that you want to restore the quarantined item.", "content.p_free_a_program_from_quar_07377": "The selected item is automatically restored to its original location. Depending on the type of infection, the item may be excluded from future scans.", "content.note_free_a_program_from_quar_04874": "Note: To view all the currently excluded files and applications, select the Excluded tab in the App and file control view.", "desc": [ "content.p_free_a_program_from_quar_07498", "content.p_free_a_program_from_quar_0A894", { "steps.steps_free_a_program_from_quar_0805E": [ "step.step_free_a_program_from_quar_0DE6C", "step.step_free_a_program_from_quar_09E09", "step.step_free_a_program_from_quar_043D2", "content.note_free_a_program_from_quar_0E95A", "content.p_free_a_program_from_quar_06A6F", "step.step_free_a_program_from_quar_0CD86", "step.step_free_a_program_from_quar_08844", "step.step_free_a_program_from_quar_0AE49", "step.step_free_a_program_from_quar_0EABB" ] }, "content.p_free_a_program_from_quar_07377", "content.note_free_a_program_from_quar_04874" ] }, "exclude_files_from_manual_scan_by_loc-16.00-en.json": { "title": "title_exclude_files_from_manua_0DED1", "title_exclude_files_from_manua_0DED1": "Exclude files or folders from scanning", "shortdesc": "shortdesc_exclude_files_from_manua_0D762", "shortdesc_exclude_files_from_manua_0D762": "When you exclude files or folders from scanning, they are not scanned for harmful content. ", "content.p_exclude_files_from_manua_08F3A": "To leave out files or folders from scanning:", "step.step_exclude_files_from_manua_08E6C": "Open WithSecure Client Security from the Windows Start menu.", "step.step_exclude_files_from_manua_04B65": "On the main page, select .", "content.note_exclude_files_from_manua_00A22": "Note: You need administrative rights to change the settings.", "content.p_exclude_files_from_manua_0F424": "The App and file control view opens.", "step.step_exclude_files_from_manua_0ED2D": "Select Quarantine and exclusions.", "content.p_exclude_files_from_manua_0074B": "This view shows you a list of excluded files and folders.", "step.step_exclude_files_from_manua_08076": "Select the Excluded tab.", "step.step_exclude_files_from_manua_0D65F": "Select Add new.", "step.step_exclude_files_from_manua_0125B": "Select the file or folder that you do not want to include in scans.", "step.step_exclude_files_from_manua_0DBCD": "Select OK.", "content.p_exclude_files_from_manua_01E45": "The selected files or folders are left out from the future scans.", "desc": [ "content.p_exclude_files_from_manua_08F3A", { "steps.steps_exclude_files_from_manua_004E0": [ "step.step_exclude_files_from_manua_08E6C", "step.step_exclude_files_from_manua_04B65", "step.step_exclude_files_from_manua_0ED2D", "content.note_exclude_files_from_manua_00A22", "content.p_exclude_files_from_manua_0F424", "step.step_exclude_files_from_manua_08076", "content.p_exclude_files_from_manua_0074B", "step.step_exclude_files_from_manua_0D65F", "step.step_exclude_files_from_manua_0125B", "step.step_exclude_files_from_manua_0DBCD" ] }, "content.p_exclude_files_from_manua_01E45" ] }, "exclude_applications_from_manual_scan-16.00-en.json": { "title": "title_exclude_applications_fro_0A060", "title_exclude_applications_fro_0A060": "View excluded applications", "shortdesc": "shortdesc_exclude_applications_fro_07B9B", "shortdesc_exclude_applications_fro_07B9B": "You can view applications that you have excluded from scanning, and remove them from the excluded items list if you want to scan them in the future. ", "content.p_exclude_applications_fro_0E457": "If the product detects a potentially unwanted application that you know to be safe or spyware that you need to keep on your computer to use some other application, you can exclude it from scanning so that the product does not warn you about it anymore.", "content.note_exclude_applications_fro_01CDE": "Note: If the application behaves like a virus or other harmful application, it cannot be excluded.", "content.p_exclude_applications_fro_03C9E": "Also, DeepGuard does not block certain Steam games. Therefore, you don't have to exclude Steam games from scanning or turn off DeepGuard to run them.", "content.p_exclude_applications_fro_0F632": "To view the applications that are excluded from scanning:", "step.step_exclude_applications_fro_0A1D2": "Open WithSecure Client Security from the Windows Start menu.", "step.step_exclude_applications_fro_0E131": "On the main page, select .", "content.note_exclude_applications_fro_0CB8F": "Note: You need administrative rights to change the settings.", "content.p_exclude_applications_fro_08A99": "The App and file control view opens.", "step.step_exclude_applications_fro_09F0D": "Select Quarantine and exclusions.", "content.p_exclude_applications_fro_08A14": "This view shows you a list of excluded files and folders.", "step.step_exclude_applications_fro_06E2C": "Select the Excluded tab.", "substep.substep_exclude_applications_fro_0D24E": "Select the application that you want to include in the scan.", "substep.substep_exclude_applications_fro_03DD2": "Click Remove.", "step.step_exclude_applications_fro_000C2": "If you want to scan the excluded application again:", "content.p_exclude_applications_fro_0EBC6": "New applications appear on the exclusion list only after you exclude them during scanning and cannot be added to the exclusion list directly.", "desc": [ "content.p_exclude_applications_fro_0E457", "content.note_exclude_applications_fro_01CDE", "content.p_exclude_applications_fro_03C9E", "content.p_exclude_applications_fro_0F632", { "steps.steps_exclude_applications_fro_017DA": [ "step.step_exclude_applications_fro_0A1D2", "step.step_exclude_applications_fro_0E131", "step.step_exclude_applications_fro_09F0D", "content.note_exclude_applications_fro_0CB8F", "content.p_exclude_applications_fro_08A99", "step.step_exclude_applications_fro_06E2C", "content.p_exclude_applications_fro_08A14", "step.step_exclude_applications_fro_000C2", { "substeps.substepsalpha_excludealpha_applicationsalpha_froalpha_0800A": [ "substep.substep_exclude_applications_fro_0D24E", "substep.substep_exclude_applications_fro_03DD2" ] } ] }, "content.p_exclude_applications_fro_0EBC6" ] }, "editing_protected_folders-16.00-en.json": { "title": "title_editing_protected_folder_01159", "title_editing_protected_folder_01159": "Adding and removing protected folders", "shortdesc": "shortdesc_editing_protected_folder_021C8", "shortdesc_editing_protected_folder_021C8": "You can choose which folders require an additional layer of protection against destructive software, such as ransomware. ", "content.p_editing_protected_folder_071D6": "DataGuard blocks any unsafe access to your protected folders.", "step.step_editing_protected_folder_08473": "Open WithSecure Client Security from the Windows Start menu.", "step.step_editing_protected_folder_0CE89": "On the main page, select .", "content.note_editing_protected_folder_0DB1B": "Note: You need administrative rights to change the settings.", "content.p_editing_protected_folder_03DD2": "The App and file control view opens.", "step.step_editing_protected_folder_0EA5A": "Select Quarantine and exclusions.", "content.p_editing_protected_folder_0052E": "This shows you a list of all currently protected folders.", "step.step_editing_protected_folder_0EA73": "Select the Protected tab.", "content.p_editing_protected_folder_0F408": "To add a new protected folder:", "substep.substep_editing_protected_folder_026AE": "Click Add new.", "substep.substep_editing_protected_folder_0D9CE": "Select the folder that you want to protect.", "substep.substep_editing_protected_folder_047E0": "Click Select folder.", "content.note_editing_protected_folder_0050A": "Tip: As you must separately allow all applications that need to access the protected folder, we recommend that you do not add folders that contain your installed games or applications (for example, Steam Library Folders). Otherwise, these applications may stop working correctly.", "content.p_editing_protected_folder_0908A": "To remove a folder:", "substep.substep_editing_protected_folder_0EB53": "Select the folder on the list.", "substep.substep_editing_protected_folder_0AECA": "Click Remove.", "step.step_editing_protected_folder_066A3": "Add a folder to the protected folders list or remove an existing folder from the list.", "content.note_editing_protected_folder_0CD35": "Tip: Click Restore defaults if you want to undo any changes that you have made to the list of protected folders since installing the product.", "desc": [ "content.p_editing_protected_folder_071D6", { "steps.steps_editing_protected_folder_09983": [ "step.step_editing_protected_folder_08473", "step.step_editing_protected_folder_0CE89", "step.step_editing_protected_folder_0EA5A", "content.note_editing_protected_folder_0DB1B", "content.p_editing_protected_folder_03DD2", "step.step_editing_protected_folder_0EA73", "content.p_editing_protected_folder_0052E", "step.step_editing_protected_folder_066A3", "content.p_editing_protected_folder_0F408", { "substeps.substepsalpha_editingalpha_protectedalpha_folderalpha_0607C": [ "substep.substep_editing_protected_folder_026AE", "substep.substep_editing_protected_folder_0D9CE", "substep.substep_editing_protected_folder_047E0" ] }, "content.note_editing_protected_folder_0050A", "content.p_editing_protected_folder_0908A", { "substeps.substepsalpha_editingalpha_protectedalpha_folderalpha_07D7B": [ "substep.substep_editing_protected_folder_0EB53", "substep.substep_editing_protected_folder_0AECA" ] } ] }, "content.note_editing_protected_folder_0CD35" ] }, "advanced_network_protection-16.00-en.json": { "title": "title_advanced_network_protect_0C5FA", "title_advanced_network_protect_0C5FA": "Prevent applications from downloading harmful files", "shortdesc": "shortdesc_advanced_network_protect_0C082", "shortdesc_advanced_network_protect_0C082": "You can prevent applications on your computer from downloading harmful files from the internet. ", "content.p_advanced_network_protect_07666": "Some websites contain exploits and other harmful files that may harm your computer. With advanced network protection, you can prevent any application from downloading harmful files before they reach your computer.", "content.p_advanced_network_protect_01F08": "To block any application from downloading harmful files:", "step.step_advanced_network_protect_0CFD4": "Open WithSecure Client Security from the Windows Start menu.", "content.note_advanced_network_protect_03974": "Note: You need administrative rights to change the settings.", "step.step_advanced_network_protect_0AD85": "Select Edit settings.", "step.step_advanced_network_protect_0A5D7": "On the main page, select .", "content.note_advanced_network_protect_07CB4": "Note: You need administrative rights to change some of the settings.", "step.step_advanced_network_protect_0D0FC": "Select Malware Protection > Edit settings.", "step.step_advanced_network_protect_0F402": "Turn on Advanced Network Protection.", "content.note_advanced_network_protect_0DC49": "Note: This setting is effective even if you turn off the firewall.", "desc": [ "content.p_advanced_network_protect_07666", "content.p_advanced_network_protect_01F08", { "steps.steps_advanced_network_protect_04BC0": [ "step.step_advanced_network_protect_0CFD4", "step.step_advanced_network_protect_0AD85", "content.note_advanced_network_protect_03974", "step.step_advanced_network_protect_0A5D7", "step.step_advanced_network_protect_0D0FC", "content.note_advanced_network_protect_07CB4", "step.step_advanced_network_protect_0F402" ] }, "content.note_advanced_network_protect_0DC49" ] }, "using_amsi_integration-16.00-en.json": { "title": "title_using_amsi_integration_0009CDC", "title_using_amsi_integration_0009CDC": "Using AMSI integration to identify script-based attacks", "shortdesc": "shortdesc_using_amsi_integration_00030DD", "shortdesc_using_amsi_integration_00030DD": "Antimalware Scan Interface (AMSI) is a Microsoft Windows component that allows the deeper inspection of built-in scripting services. ", "content.p_using_amsi_integration_0006D0C": "AMSI integration is only available on Windows 10 and Windows 11.", "content.p_using_amsi_integration_0003A1B": "Advanced malware uses scripts that are disguised or encrypted to avoid traditional methods of scanning. Such malware is often loaded directly into memory, so it does not use any files on the device.", "content.p_using_amsi_integration_000F217": "AMSI is an interface that applications and services that are running on Windows can use to send scanning requests to the antimalware product installed on the computer. This provides additional protection against harmful software that uses scripts or macros on core Windows components, such as PowerShell and Office365, or other applications to evade detection.", "content.p_using_amsi_integration_0007EFB": "To turn on AMSI integration in the product:", "step.step_using_amsi_integration_000D794": "Open WithSecure Client Security from the Windows Start menu.", "step.step_using_amsi_integration_000F53C": "On the main page, select .", "content.note_using_amsi_integration_0003FD9": "Note: You need administrative rights to change some of the settings.", "step.step_using_amsi_integration_0009E65": "Select Malware Protection > Edit settings.", "content.p_using_amsi_integration_0004D57": "The product now notifies you of any harmful content that AMSI detects, and logs those detections in the event history.", "step.step_using_amsi_integration_0000296": "Turn on Antimalware Scan Interface (AMSI).", "desc": [ "content.p_using_amsi_integration_0006D0C", "content.p_using_amsi_integration_0003A1B", "content.p_using_amsi_integration_000F217", "content.p_using_amsi_integration_0007EFB", { "steps.steps_using_amsi_integration_0001F49": [ "step.step_using_amsi_integration_000D794", "step.step_using_amsi_integration_000F53C", "step.step_using_amsi_integration_0009E65", "content.note_using_amsi_integration_0003FD9", "step.step_using_amsi_integration_0000296", "content.p_using_amsi_integration_0004D57" ] } ] }, "use_internet_safely-16.00-en.json": { "title": "title_use_internet_safely_00000131C3", "title_use_internet_safely_00000131C3": "Protecting your web browsing", "shortdesc": "shortdesc_use_internet_safely_000002EE2B", "shortdesc_use_internet_safely_000002EE2B": "Browsing Protection helps you browse the internet safely by providing safety ratings for websites on your browser and blocking access to websites that have been rated harmful. ", "content.p_use_internet_safely_00000E2B2B": "Browsing Protection provides website safety ratings and can block access to harmful websites. This section explains how to manage the feature, interpret website ratings and block pages, and deploy its browser extension.", "desc": [ "content.p_use_internet_safely_00000E2B2B" ] }, "turning_surfguard_on_off-16.00-en.json": { "title": "title_turning_surfguard_on_off_01205", "title_turning_surfguard_on_off_01205": "Blocking harmful websites", "shortdesc": "shortdesc_turning_surfguard_on_off_094BD", "shortdesc_turning_surfguard_on_off_094BD": "Browsing Protection blocks the access to harmful websites when it is turned on. ", "content.p_turning_surfguard_on_off_0F25D": "To make sure that Browsing Protection is on:", "step.step_turning_surfguard_on_off_0A345": "Open WithSecure Client Security from the Windows Start menu.", "step.step_turning_surfguard_on_off_03BBE": "On the main page, select .", "step.step_turning_surfguard_on_off_00E5E": "Select Secure Browsing.", "content.note_turning_surfguard_on_off_02C45": "Note: You need administrative rights to change the settings.", "step.step_turning_surfguard_on_off_0D171": "Select Edit settings.", "step.step_turning_surfguard_on_off_08911": "Turn on Browsing Protection.", "step.step_turning_surfguard_on_off_01C93": "If your browser is open, restart your browser to apply the changed settings.", "content.note_turning_surfguard_on_off_019ED": "Note: Browsing Protection requires that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_turning_surfguard_on_off_0F25D", { "steps.steps_turning_surfguard_on_off_031F9": [ "step.step_turning_surfguard_on_off_0A345", "step.step_turning_surfguard_on_off_03BBE", "step.step_turning_surfguard_on_off_00E5E", "step.step_turning_surfguard_on_off_0D171", "content.note_turning_surfguard_on_off_02C45", "step.step_turning_surfguard_on_off_08911", "step.step_turning_surfguard_on_off_01C93" ] }, "content.note_turning_surfguard_on_off_019ED" ] }, "blocking_suspicious_and_illegal-16.00-en.json": { "title": "title_blocking_suspicious_and__08810", "title_blocking_suspicious_and__08810": "Blocking suspicious and prohibited websites", "shortdesc": "shortdesc_blocking_suspicious_and__02F54", "shortdesc_blocking_suspicious_and__02F54": "Browsing Protection can prevent you from unintentionally accessing websites that are not trustworthy or have prohibited content. ", "content.p_blocking_suspicious_and__09DFF": "Sometimes you may browse to a website that contains suspicious, infringing, or prohibited content. For example, the website may be a fake, known spam site, contain potentially unwanted programs, or is illegal no matter where you are located.", "content.p_blocking_suspicious_and__08DCC": "You can use Browsing Protection to avoid unintentionally accessing these websites.", "step.step_blocking_suspicious_and__05341": "Open WithSecure Client Security from the Windows Start menu.", "step.step_blocking_suspicious_and__02BB9": "On the main page, select .", "step.step_blocking_suspicious_and__0BB38": "Select Secure Browsing.", "content.note_blocking_suspicious_and__06F55": "Note: You need administrative rights to change the settings.", "step.step_blocking_suspicious_and__001DD": "Select Edit settings.", "step.step_blocking_suspicious_and__0D109": "Make sure that Browsing Protection is turned on.", "step.step_blocking_suspicious_and__0E865": "If you want to block websites that are rated as suspicious in addition to ones that are considered harmful, select Block suspicious websites.", "step.step_blocking_suspicious_and__004DA": "If you want to block websites that contain prohibited content, select Block prohibited websites.", "step.step_blocking_suspicious_and__080A4": "If your browser is open, restart your browser to apply the changed settings.", "content.note_blocking_suspicious_and__06605": "Note: Browsing Protection requires that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_blocking_suspicious_and__09DFF", "content.p_blocking_suspicious_and__08DCC", { "steps.steps_blocking_suspicious_and__0BCB3": [ "step.step_blocking_suspicious_and__05341", "step.step_blocking_suspicious_and__02BB9", "step.step_blocking_suspicious_and__0BB38", "step.step_blocking_suspicious_and__001DD", "content.note_blocking_suspicious_and__06F55", "step.step_blocking_suspicious_and__0D109", "step.step_blocking_suspicious_and__0E865", "step.step_blocking_suspicious_and__004DA", "step.step_blocking_suspicious_and__080A4" ] }, "content.note_blocking_suspicious_and__06605" ] }, "reputation_rating_icons-16.00-en.json": { "title": "title_reputation_rating_icons_00FE00", "title_reputation_rating_icons_00FE00": "Using reputation rating icons", "shortdesc": "shortdesc_reputation_rating_icons_00E565", "shortdesc_reputation_rating_icons_00E565": "Browsing Protection shows a website safety rating on the search results page when you use Google, Bing, Yahoo, or DuckDuckGo. ", "content.p_reputation_rating_icons_00C856": "Color-coded icons show the safety rating of a current site. The safety rating for each link on the search results page appears with these same icons:", "content.title_reputation_rating_icons_004F2E": "Safety rating icons", "cell.entry_reputation_rating_icons_00451A": "", "cell.entry_reputation_rating_icons_005D33": "The site is safe to the best of our knowledge. We did not find anything suspicious in the website.", "cell.entry_reputation_rating_icons_002F6F": "", "cell.entry_reputation_rating_icons_009E49": "The site is suspicious and we recommend that you are careful when you visit this website. Avoid downloading any files or providing any personal information.", "cell.entry_reputation_rating_icons_00D463": "", "cell.entry_reputation_rating_icons_0014D8": "The site is harmful. We recommend that you avoid visiting this website. Alternatively, an administrator has blocked this site and you cannot visit it.", "cell.entry_reputation_rating_icons_00E785": "", "cell.entry_reputation_rating_icons_00B424": "We have not analyzed the website yet or no information is currently available for it.", "cell.entry_reputation_rating_icons_003E13": "", "cell.entry_reputation_rating_icons_0093B3": "Access to this website is never blocked.", "content.p_reputation_rating_icons_00D84C": "To see the reputation rating icons on the search results page:", "step.step_reputation_rating_icons_00F88E": "Open WithSecure Client Security from the Windows Start menu.", "step.step_reputation_rating_icons_005658": "On the main page, select .", "step.step_reputation_rating_icons_00A783": "Select Secure Browsing.", "content.note_reputation_rating_icons_001E25": "Note: You need administrative rights to change the settings.", "step.step_reputation_rating_icons_00347B": "Select Edit settings.", "step.step_reputation_rating_icons_00535B": "Make sure that Browsing Protection is turned on.", "step.step_reputation_rating_icons_00BC58": "Select Show the reputation rating for web sites in search results.", "step.step_reputation_rating_icons_00BFE6": "If your browser is open, restart your browser to apply the changed settings.", "content.note_reputation_rating_icons_001753": "Note: Browsing Protection requires that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_reputation_rating_icons_00C856", "content.title_reputation_rating_icons_004F2E", { "table.table_safety-rating-icons": [ { "row.row_reputation_rating_icons_00C18D": [ "cell.entry_reputation_rating_icons_00451A", "cell.entry_reputation_rating_icons_005D33" ] }, { "row.row_reputation_rating_icons_00A17D": [ "cell.entry_reputation_rating_icons_002F6F", "cell.entry_reputation_rating_icons_009E49" ] }, { "row.row_reputation_rating_icons_00C93C": [ "cell.entry_reputation_rating_icons_00D463", "cell.entry_reputation_rating_icons_0014D8" ] }, { "row.row_reputation_rating_icons_0061F4": [ "cell.entry_reputation_rating_icons_00E785", "cell.entry_reputation_rating_icons_00B424" ] }, { "row.row_reputation_rating_icons_00A219": [ "cell.entry_reputation_rating_icons_003E13", "cell.entry_reputation_rating_icons_0093B3" ] } ] }, "content.p_reputation_rating_icons_00D84C", { "steps.steps_reputation_rating_icons_00C540": [ "step.step_reputation_rating_icons_00F88E", "step.step_reputation_rating_icons_005658", "step.step_reputation_rating_icons_00A783", "step.step_reputation_rating_icons_00347B", "content.note_reputation_rating_icons_001E25", "step.step_reputation_rating_icons_00535B", "step.step_reputation_rating_icons_00BC58", "step.step_reputation_rating_icons_00BFE6" ] }, "content.note_reputation_rating_icons_001753" ] }, "handling_blocked_sites-16.00-en.json": { "title": "title_handling_blocked_sites_000640B", "title_handling_blocked_sites_000640B": "What to do when a website is blocked", "shortdesc": "shortdesc_handling_blocked_sites_000AF86", "shortdesc_handling_blocked_sites_000AF86": "A Browsing Protection block page appears when you try to access a site that has been rated harmful. ", "content.p_handling_blocked_sites_0005388": "To allow a blocked website, you need administrator rights.", "content.p_handling_blocked_sites_000A8D2": "When a Browsing Protection block page appears:", "content.p_handling_blocked_sites_000D081": "The Add allowed website window opens, showing the address which you are about to allow.", "step.step_handling_blocked_sites_000B24B": "If you want to enter the website, select Allow website on this computer.", "step.step_handling_blocked_sites_0001F92": "Select OK.", "content.p_handling_blocked_sites_00038AA": "The blocked website opens. Also, the product adds the website to the allowed websites list.", "content.p_handling_blocked_sites_000D213": "If you think that the blocked site is safe and should not be blocked at all, you can find instructions on how to submit the website for analysis sample submission instructions.", "content.note_handling_blocked_sites_000B8E8": "Note: If the block page does not appear, make sure that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_handling_blocked_sites_0005388", "content.p_handling_blocked_sites_000A8D2", { "steps.steps_handling_blocked_sites_0003355": [ "step.step_handling_blocked_sites_000B24B", "content.p_handling_blocked_sites_000D081", "step.step_handling_blocked_sites_0001F92" ] }, "content.p_handling_blocked_sites_00038AA", "content.p_handling_blocked_sites_000D213", "content.note_handling_blocked_sites_000B8E8" ] }, "allowing_blocking_web_sites-psb-16.00-en.json": { "title": "title_allowing_blocking_web_si_044BB", "title_allowing_blocking_web_si_044BB": "Web site exceptions", "shortdesc": "shortdesc_allowing_blocking_web_si_05434", "shortdesc_allowing_blocking_web_si_05434": "The web site exceptions list shows specific web sites are either allowed or blocked. ", "content.note_allowing_blocking_web_si_0AACE": "Note: If your administrator has explicitly blocked a web site or if it contains content that has been blocked, you cannot access the site even if you add it to the Allowed list.", "content.p_allowing_blocking_web_si_08053": "To view and edit web site exceptions:", "step.step_allowing_blocking_web_si_06D4B": "Open WithSecure Client Security from the Windows Start menu.", "step.step_allowing_blocking_web_si_000D3": "On the main page, select .", "step.step_allowing_blocking_web_si_03D76": "Select Secure Browsing > Edit settings.", "content.p_allowing_blocking_web_si_04B4B": "If the web site you want to edit is already listed as allowed or denied, and you want to move it from one list to the other:", "substep.substep_allowing_blocking_web_si_04908": "Depending on which web site list you want to edit, select the Allowed or Denied tab.", "substep.substep_allowing_blocking_web_si_00149": "Right-click the web site on the list and select Allow or Deny.", "content.p_allowing_blocking_web_si_01C23": "If the web site is not included in either list:", "substep.substep_allowing_blocking_web_si_05A76": "Select the Allowed tab if you want to allow a web site, or the Denied tab if you want to block a web site.", "substep.substep_allowing_blocking_web_si_0FD94": "Select Add to add the new web site to the list.", "substep.substep_allowing_blocking_web_si_017C4": "Enter the address of the web site you want to add, then select OK.", "substep.substep_allowing_blocking_web_si_0535A": "In the Web site exceptions dialog, select Close.", "step.step_allowing_blocking_web_si_00E90": "Select View web site exceptions.", "step.step_allowing_blocking_web_si_01256": "Select OK to return to the main page.", "content.p_allowing_blocking_web_si_015C6": "To change the address of an allowed or blocked web site, right-click the web site on the list and select Edit.", "content.p_allowing_blocking_web_si_06232": "To remove an allowed or blocked web site from the list, select the web site and click Remove.", "desc": [ "content.note_allowing_blocking_web_si_0AACE", "content.p_allowing_blocking_web_si_08053", { "steps.steps_allowing_blocking_web_si_0272F": [ "step.step_allowing_blocking_web_si_06D4B", "step.step_allowing_blocking_web_si_000D3", "step.step_allowing_blocking_web_si_03D76", "step.step_allowing_blocking_web_si_00E90", "content.p_allowing_blocking_web_si_04B4B", { "substeps.substepsalpha_allowingalpha_blockingalpha_webalpha_sialpha_03653": [ "substep.substep_allowing_blocking_web_si_04908", "substep.substep_allowing_blocking_web_si_00149" ] }, "content.p_allowing_blocking_web_si_01C23", { "substeps.substepsalpha_allowingalpha_blockingalpha_webalpha_sialpha_09B84": [ "substep.substep_allowing_blocking_web_si_05A76", "substep.substep_allowing_blocking_web_si_0FD94", "substep.substep_allowing_blocking_web_si_017C4", "substep.substep_allowing_blocking_web_si_0535A" ] }, "step.step_allowing_blocking_web_si_01256" ] }, "content.p_allowing_blocking_web_si_015C6", "content.p_allowing_blocking_web_si_06232" ] }, "bp_extension_installation-16.00-en.json": { "title": "title_bp_extension_installatio_05C16", "title_bp_extension_installatio_05C16": "Browsing protection extension deployment via GPO", "shortdesc": "shortdesc_bp_extension_installatio_07B26", "shortdesc_bp_extension_installatio_07B26": "Install the WithSecure Browsing Protection extension in Google Chrome, Microsoft Edge, and Mozilla Firefox. ", "content.note_bp_extension_installatio_0F928": "Note: The instructions are Elements Endpoint Protection-specific and intended for administrator users.", "content.p_bp_extension_installatio_07637": "WithSecure Browsing Protection is an extension for web browsers that provides HTTPS protocol support for installed WithSecure security product.", "content.note_bp_extension_installatio_07097": "Note: HTTP support is provided without using the extension.", "content.p_bp_extension_installatio_0A16C": "The extension enables WithSecure block page support for unwanted web content, rating icons and SafeSearch mode for search engines when HTTPS is used. As an administrator, you can turn WithSecure Browsing Protection on and force it to be on by using Windows Group Policies.", "desc": [ "content.note_bp_extension_installatio_0F928", "content.p_bp_extension_installatio_07637", "content.note_bp_extension_installatio_07097", "content.p_bp_extension_installatio_0A16C" ] }, "installing_bp_extension_chrome-16.00-en.json": { "title": "title_installing_bp_extension__00B63", "title_installing_bp_extension__00B63": "How to install the WithSecure browsing protection extension in Google Chrome", "shortdesc": "shortdesc_installing_bp_extension__0F93F", "shortdesc_installing_bp_extension__0F93F": "These instructions are Elements Endpoint Protection specific and intended for administrator users. ", "step.step_installing_bp_extension__08B28": "Download the latest Google Chrome group policy template ADMX files.", "content.p_installing_bp_extension__01EE2": "policy_templates/windows/admx/chrome.admx and google.admx", "step.step_installing_bp_extension__0ADC9": "Copy the following Chrome administrative template files and the language folder of the language that is used in your system to the C:\\Windows\\PolicyDefinitions directory:", "content.p_installing_bp_extension__0B651": "For example: \\\\example.com\\SYSVOL\\example.com\\Policies\\PolicyDefinitions.", "content.note_installing_bp_extension__0755A": "Note: If you do not have the PolicyDefinitions folder, you need to create it.", "step.step_installing_bp_extension__0F976": "Copy the files and the the language folder of the language that is used in your system also to your SYSVOL folder: \\\\yourdomainhere\\SYSVOL\\yourdomainhere\\Policies\\PolicyDefinitions\\.", "content.note_installing_bp_extension__07751": "Note: For more information, refer to Create and manage the Central Store for Group Policy Administrative Templates in Windows.", "step.step_installing_bp_extension__0BDD8": "Open the Windows Group Policy Management console (gpmc.msc) and either create a new group policy or edit your existing policy.", "substep.substep_installing_bp_extension__084E7": "Select Enabled to turn the policy on.", "content.p_installing_bp_extension__077D3": "imdndkajeppdomiimjkcbhkafeeooghd", "content.note_installing_bp_extension__0D4CB": "Note: For more information, see how to set Chrome browser policies.", "substep.substep_installing_bp_extension__0AE06": "Under Options, select Show... and enter the following value:", "step.step_installing_bp_extension__06E15": "Go to Computer Configuration/Policies/Administrative Templates/Google/Google Chrome/Extensions/Configure the list of Force-Installed apps and extensions and edit the policy as follows:", "content.p_installing_bp_extension__029C1": "When the group policy is activated, WithSecure Browsing Protection is on and forced to be on.", "desc": [ { "steps.steps_installing_bp_extension__0E1DD": [ "step.step_installing_bp_extension__08B28", "step.step_installing_bp_extension__0ADC9", "content.p_installing_bp_extension__01EE2", "step.step_installing_bp_extension__0F976", "content.p_installing_bp_extension__0B651", "content.note_installing_bp_extension__0755A", "step.step_installing_bp_extension__0BDD8", "content.note_installing_bp_extension__07751", "step.step_installing_bp_extension__06E15", { "substeps.substepsalpha_installingalpha_bpalpha_extensionalpha_alpha_04EC5": [ "substep.substep_installing_bp_extension__084E7", "substep.substep_installing_bp_extension__0AE06", "content.p_installing_bp_extension__077D3", "content.note_installing_bp_extension__0D4CB" ] } ] }, "content.p_installing_bp_extension__029C1" ] }, "installing_bp_extension_edge-16.00-en.json": { "title": "title_installing_bp_extension__0E346", "title_installing_bp_extension__0E346": "How to install the WithSecure browser protection extension in Microsoft Edge (Chromium)", "shortdesc": "shortdesc_installing_bp_extension__05F9E", "shortdesc_installing_bp_extension__05F9E": "These instructions are Elements Endpoint Protection specific and intended for administrator users. ", "content.p_installing_bp_extension__0AE0A": "The device must be a member of a Microsoft Active Directory domain to install the extension using this method.", "substep.substep_installing_bp_extension__05D08": "Go to Microsoft Edge (Chromium) group policy template ADMX files.", "substep.substep_installing_bp_extension__0276B": "Select Download Windows Policy under the version and build of the browser and your operating system and then select Accept and download.", "substep.substep_installing_bp_extension__09387": "Extract the cab file that you downloaded.", "subsubchoice.choice_installing_bp_extension__0C857": "The Microsoft Edge (Chromium) administrative template files: msedge.admx and msedgeupdate.admx", "subsubchoice.choice_installing_bp_extension__09390": "The language folder of the language that is used in your system", "content.p_installing_bp_extension__0A4B1": "", "content.note_installing_bp_extension__00888": "Note: If you do not have the PolicyDefinitions folder, you need to create it.", "substep.substep_installing_bp_extension__051AC": "From the extracted folders, copy to both the C:\\Windows\\PolicyDefinitions folder and your SYSVOL folder (\\\\yourdomainhere\\SYSVOL\\yourdomainhere\\Policies\\PolicyDefinitions\\) the following files and folders:", "step.step_installing_bp_extension__0D4D7": "Use the Microsoft Edge policy file to do the following:", "content.note_installing_bp_extension__07E4C": "Note: For more information, refer to Configure Microsoft Edge policy settings on Windows.", "subchoice.choice_installing_bp_extension__06125": "Create a new group policy", "subsubstep.step_installing_bp_extension__0374E": "Select Enabled to turn the policy on.", "subsubstep.step_installing_bp_extension__0F227": "Under Options, select Show... and enter the following value: aambijcigikmdoehgjhdepcpieghopdl", "subchoice.choice_installing_bp_extension__0B7D2": "Go to Computer Configuration/Policies/Administrative Templates/Microsoft Edge/Extensions/Control which extensions are installed silently and edit the policy as follows:", "step.step_installing_bp_extension__0476B": "Open the Windows Group Policy Management console (gpmc.msc) and do one of the following:", "content.p_installing_bp_extension__04952": "When the group policy is activated, WithSecure Browsing Protection is on and forced to be on.", "desc": [ "content.p_installing_bp_extension__0AE0A", { "steps.steps_installing_bp_extension__09744": [ "step.step_installing_bp_extension__0D4D7", { "substeps.substepsalpha_installingalpha_bpalpha_extensionalpha_alpha_051DE": [ "substep.substep_installing_bp_extension__05D08", "substep.substep_installing_bp_extension__0276B", "substep.substep_installing_bp_extension__09387", "substep.substep_installing_bp_extension__051AC", "content.p_installing_bp_extension__0A4B1", { "subsubchoices.ul_installing_bp_extension__08AB3": [ "subsubchoice.choice_installing_bp_extension__0C857", "subsubchoice.choice_installing_bp_extension__09390" ] }, "content.note_installing_bp_extension__00888" ] }, "step.step_installing_bp_extension__0476B", "content.note_installing_bp_extension__07E4C", { "subchoices.choices_installing_bp_extension__005C5": [ "subchoice.choice_installing_bp_extension__06125", "subchoice.choice_installing_bp_extension__0B7D2", { "subsubsteps.ol_installing_bp_extension__02922": [ "subsubstep.step_installing_bp_extension__0374E", "subsubstep.step_installing_bp_extension__0F227" ] } ] } ] }, "content.p_installing_bp_extension__04952" ] }, "installing_bp_extension_firefox-16.00-en.json": { "title": "title_installing_bp_extension__088FB", "title_installing_bp_extension__088FB": "How to install the WithSecure browsing protection extension in Mozilla Firefox", "shortdesc": "shortdesc_installing_bp_extension__07DE3", "shortdesc_installing_bp_extension__07DE3": "These instructions are Elements Endpoint Protection specific and intended for administrator users. ", "step.step_installing_bp_extension__09E42": "Download the latest Mozilla Firefox group policy template ADMX files.", "content.p_installing_bp_extension__0F3FB": "windows/mozilla.admx and firefox.admx", "step.step_installing_bp_extension__089A1": "Extract the cab file and copy the following Mozilla Firefox administrative template files and the language folder of the language that is used in your system to the C:\\Windows\\PolicyDefinitions directory:", "content.p_installing_bp_extension__034DA": "For example: \\\\example.com\\SYSVOL\\example.com\\Policies\\PolicyDefinitions.", "content.note_installing_bp_extension__04563": "Note: If you do not have the PolicyDefinitions folder, you need to create it.", "step.step_installing_bp_extension__09D94": "Copy the files and the language folder of the language that is used in your system also to your SYSVOL folder: \\\\yourdomainhere\\SYSVOL\\yourdomainhere\\Policies\\PolicyDefinitions\\.", "step.step_installing_bp_extension__01842": "Open the Windows Group Policy Management console (gpmc.msc) and either create a new group policy or edit your existing policy.", "substep.substep_installing_bp_extension__055AB": "Select Enabled to turn the policy on.", "content.p_installing_bp_extension__0DEDF": "https://download.withsecure.com/online-safety/ws_firefox_https.xpi", "substep.substep_installing_bp_extension__09F3A": "Under Options, select Show... and enter the following value:", "step.step_installing_bp_extension__0FC10": "Go to Computer Configuration/Policies/Administrative Templates/Mozilla/Firefox/Extensions/Extensions to install and edit the policy as follows:", "substep.substep_installing_bp_extension__03DCF": "Select Enabled to turn the policy on.", "substep.substep_installing_bp_extension__07620": "Under Options, select Show... and enter the following value: ols_main@withsecure.com.", "step.step_installing_bp_extension__0061D": "Go to Computer Configuration/Policies/Administrative Templates/Mozilla/Firefox/Extensions/Prevent extensions from being disabled or removed and edit the policy as follows:", "content.p_installing_bp_extension__0700F": "When the group policy is activated, WithSecure Browsing Protection is on and forced to be on.", "desc": [ { "steps.steps_installing_bp_extension__0318A": [ "step.step_installing_bp_extension__09E42", "step.step_installing_bp_extension__089A1", "content.p_installing_bp_extension__0F3FB", "step.step_installing_bp_extension__09D94", "content.p_installing_bp_extension__034DA", "content.note_installing_bp_extension__04563", "step.step_installing_bp_extension__01842", "step.step_installing_bp_extension__0FC10", { "substeps.substepsalpha_installingalpha_bpalpha_extensionalpha_alpha_05AE1": [ "substep.substep_installing_bp_extension__055AB", "substep.substep_installing_bp_extension__09F3A", "content.p_installing_bp_extension__0DEDF" ] }, "step.step_installing_bp_extension__0061D", { "substeps.substepsalpha_installingalpha_bpalpha_extensionalpha_alpha_00C7B": [ "substep.substep_installing_bp_extension__03DCF", "substep.substep_installing_bp_extension__07620" ] } ] }, "content.p_installing_bp_extension__0700F" ] }, "installing_bp_manually_psb-16.00-en.json": { "title": "title_installing_bp_manually_p_0E10C", "title_installing_bp_manually_p_0E10C": "Checking that browser extensions are in use", "shortdesc": "shortdesc_installing_bp_manually_p_02A47", "shortdesc_installing_bp_manually_p_02A47": "Reputation-based browsing requires browser extensions to be able to protect your web browsing, online banking and shopping, and to show you security information while you are browsing the internet. ", "content.note_installing_bp_manually_p_0ABC7": "Note: You need administrative rights to change some of the settings.", "content.p_installing_bp_manually_p_0DCBE": "Once you have installed the product on your computer, the product tries to install the browser extensions automatically. When you open your browser, it displays a notification about the newly installed extension and you may need to enable it.", "content.p_installing_bp_manually_p_00187": "If the WithSecure Browsing Protection extension is not listed in your browser, you need to reinstall the extension manually.", "content.p_installing_bp_manually_p_0F90E": "If you miss the notification, the main view of the product shows you if the browser extension has not yet been set up. To set up the extension, select Set up from the notification in the main view and follow the on-screen instructions.", "content.p_installing_bp_manually_p_0130B": "However, if you don't see the notification on the product's main view or you have missed it, you can check if the browser extension has been installed and enabled in the following way:", "step.step_installing_bp_manually_p_05855": "Open WithSecure Client Security from the Windows Start menu.", "step.step_installing_bp_manually_p_034DD": "On the main page, select .", "step.step_installing_bp_manually_p_09084": "Select Edit settings in the pop-up screen at the bottom left corner.", "step.step_installing_bp_manually_p_0D0E2": "Select Yes to allow the app to make changes to your device.", "step.step_installing_bp_manually_p_0FE78": "Select Secure Browsing.", "subchoice.choice_installing_bp_manually_p_01DBA": "If you use Firefox, under Browser extensions, select Open Firefox Add-ons. The extension will be added and enabled for Firefox.", "subchoice.choice_installing_bp_manually_p_0581B": "If you use Chrome, under Browser extensions, select Open Chrome Web Store. The Browsing Protection by WithSecure page opens in Chrome Web Store. If the extension has already been installed on Chrome but turned off, go to Extensions and turn it on. If the extension has not yet been installed, select Add to Chrome > Add extension. The extension will be added and enabled for Chrome.", "subchoice.choice_installing_bp_manually_p_09CEC": "If you use Microsoft Edge, under Browser extensions, select Open Edge Add-ons. The Browsing Protection by WithSecure page opens in Edge Add-ons. If the extension has already been installed on Microsoft Edge but disabled, select Turn on to enable it. If the extension has not yet been installed, then select Get > Add extension. The extension will be added and enabled for Microsoft Edge.", "content.note_installing_bp_manually_p_07C9E": "Note: You may need to reinstall the extensions after upgrading the product or installing a new browser.", "step.step_installing_bp_manually_p_062BB": "Depending on the web browser you use, do as follows:", "content.p_installing_bp_manually_p_07542": "You can check that the browser extension is turned on by opening the following test page in your browser: WithSecure test URL. If the product block page opens, the browser extension is in use. If you do not see the product block page, you need to turn on the browser extension manually.", "desc": [ "content.note_installing_bp_manually_p_0ABC7", "content.p_installing_bp_manually_p_0DCBE", "content.p_installing_bp_manually_p_00187", "content.p_installing_bp_manually_p_0F90E", "content.p_installing_bp_manually_p_0130B", { "steps.steps_installing_bp_manually_p_03242": [ "step.step_installing_bp_manually_p_05855", "step.step_installing_bp_manually_p_034DD", "step.step_installing_bp_manually_p_09084", "step.step_installing_bp_manually_p_0D0E2", "step.step_installing_bp_manually_p_0FE78", "step.step_installing_bp_manually_p_062BB", { "subchoices.choices_installing_bp_manually_p_0CEFA": [ "subchoice.choice_installing_bp_manually_p_01DBA", "subchoice.choice_installing_bp_manually_p_0581B", "subchoice.choice_installing_bp_manually_p_09CEC" ] }, "content.note_installing_bp_manually_p_07C9E" ] }, "content.p_installing_bp_manually_p_07542" ] }, "connection_control-16.00-en.json": { "title": "title_connection_control_000001_0008", "title_connection_control_000001_0008": "Protecting your sensitive data", "shortdesc": "shortdesc_connection_control_000002_91E0", "shortdesc_connection_control_000002_91E0": "Connection control adds another layer of security to prevent attackers from interfering with your confidential transactions and protects you against harmful activity, for example when you access online banks or make transactions online. ", "content.p_connection_control_00000F_44F4": "Connection control automatically detects secure connections to online banking web sites, and blocks any connections that do not go to the intended site. When you open an online banking web site, only connections to online banking web sites, or to web sites that are considered safe for online banking, are allowed.", "content.p_connection_control_000011_E63C": "If you need to access a blocked web site to complete an ongoing transaction, you can temporarily allow access to the blocked page or end the Connection control session.", "content.p_connection_control_000013_C685": "Connection control currently supports the following browsers:", "step.step_connection_control_000016_8E1C": "Microsoft Edge (Chromium)", "step.step_connection_control_000017_9733": "Firefox", "step.step_connection_control_000018_E6DE": "Google Chrome", "desc": [ "content.p_connection_control_00000F_44F4", "content.p_connection_control_000011_E63C", "content.p_connection_control_000013_C685", { "steps.ul_connection_control_000015_5A56": [ "step.step_connection_control_000016_8E1C", "step.step_connection_control_000017_9733", "step.step_connection_control_000018_E6DE" ] } ] }, "turning_connection_control_on-16.00-en.json": { "title": "title_turning_connection_contr_00335", "title_turning_connection_contr_00335": "Turning on Connection control", "shortdesc": "shortdesc_turning_connection_contr_0BDB9", "shortdesc_turning_connection_contr_0BDB9": "When Connection control is turned on, it provides additional protection to your secure connections. ", "content.p_turning_connection_contr_00BE2": "You need administrative rights to change the settings.", "content.p_turning_connection_contr_0C8A3": "Connection control blocks unsafe connections when it is active. For example, when you access a bank's web site or make online payments, Connection control activates and blocks all connections that are not necessary for online banking so that they cannot interfere with your confidential transactions.", "content.p_turning_connection_contr_0952D": "To turn on Connection control:", "step.step_turning_connection_contr_0B44B": "Open WithSecure Client Security from the Windows Start menu.", "step.step_turning_connection_contr_0DF82": "On the main page, select .", "step.step_turning_connection_contr_0C1B7": "Select Secure Browsing > Edit settings.", "step.step_turning_connection_contr_05685": "Turn on Connection Control.", "subchoice.choice_turning_connection_contr_0C451": "Clear Disconnect untrusted apps if you do not want Connection control to close your already open connections. If you leave the setting unselected, Connection control closes all your current Internet connections as well when it activates.", "content.note_turning_connection_contr_075F8": "Note: We recommend that you keep this setting selected unless it is absolutely necessary, as some malware attacks can use built-in Windows components, such as PowerShell, to gain access to your banking credentials and personal information.", "subchoice.choice_turning_connection_contr_0B074": "If you have to use an external tool that is being blocked by Connection Control, clear Disconnect command-line and scripting tools.", "content.p_turning_connection_contr_09352": "Clear this settings if you do not want Connection control to clear your clipboard.", "subchoice.choice_turning_connection_contr_09E57": "Choose how you want Connection control to handle data that has been copied to your clipboard. By default, Connection control clears all data from the clipboard to protect your privacy when your Connection control session ends.", "content.note_turning_connection_contr_0C765": "Important: Do not clear the Block remote access during banking session setting on anyone's request unless you know both the person requesting the access and the exact purpose of the request.", "subchoice.choice_turning_connection_contr_0AE6E": "By default, remote access to your device is blocked during your banking session. Banking transactions are always private and confidential, and you should never log in to your online bank if someone has remote access to your device.", "content.p_turning_connection_contr_0F04B": "", "step.step_turning_connection_contr_0269A": "To adjust the Connection Control settings:", "desc": [ "content.p_turning_connection_contr_00BE2", "content.p_turning_connection_contr_0C8A3", "content.p_turning_connection_contr_0952D", { "steps.steps_turning_connection_contr_014CB": [ "step.step_turning_connection_contr_0B44B", "step.step_turning_connection_contr_0DF82", "step.step_turning_connection_contr_0C1B7", "step.step_turning_connection_contr_05685", "step.step_turning_connection_contr_0269A", "content.p_turning_connection_contr_0F04B", { "subchoices.ul_turning_connection_contr_0EB03": [ "subchoice.choice_turning_connection_contr_0C451", "subchoice.choice_turning_connection_contr_0B074", "content.note_turning_connection_contr_075F8", "subchoice.choice_turning_connection_contr_09E57", "content.p_turning_connection_contr_09352", "subchoice.choice_turning_connection_contr_0AE6E", "content.note_turning_connection_contr_0C765" ] } ] } ] }, "using_connection_control-16.00-en.json": { "title": "title_using_connection_control_07E1F", "title_using_connection_control_07E1F": "Using Connection control", "shortdesc": "shortdesc_using_connection_control_00823", "shortdesc_using_connection_control_00823": "When Connection control is turned on, it automatically detects when you access an online banking web site. ", "content.p_using_connection_control_0F3F3": "When you open an online banking web site in your browser, the Connection control indicator appears at the top of your screen. All other connections are blocked while the banking protection is active.", "content.note_using_connection_control_0FA7A": "Tip: If you do not want to interrupt your other active connections when Connection control activates, to change the settings, select the Connection control indicator, and then select at the top right corner of the Connection control notification.", "content.p_using_connection_control_01D42": "To end your Connection control session and restore your other connections:", "step.step_using_connection_control_0C60D": "Click the Connection control indicator at the top of your screen.", "step.step_using_connection_control_01E33": "Click End on the notification.", "desc": [ "content.p_using_connection_control_0F3F3", "content.note_using_connection_control_0FA7A", "content.p_using_connection_control_01D42", { "steps.steps_using_connection_control_0FC66": [ "step.step_using_connection_control_0C60D", "step.step_using_connection_control_01E33" ] } ] }, "limiting_access_to_web-16.00-en.json": { "title": "title_limiting_access_to_web_000E086", "title_limiting_access_to_web_000E086": "Setting up content control", "shortdesc": "shortdesc_limiting_access_to_web_0001A69", "shortdesc_limiting_access_to_web_0001A69": "You can limit access to inappropriate content to avoid viewing undesirable material on the internet. ", "content.note_limiting_access_to_web_0004733": "Important: The Browsing Protection extension is required for Web Content Control to function properly.", "content.p_limiting_access_to_web_0009E1C": "The internet is full of interesting websites, but not all contain content you might consider desirable or appropriate.", "content.p_limiting_access_to_web_0001312": "With the content blocker, you can ensure no one views inappropriate content on computers by restricting what web pages can be viewed, and scheduling the time that can be spent online. You can also block links to adult content from being shown in search engine results.", "desc": [ "content.note_limiting_access_to_web_0004733", "content.p_limiting_access_to_web_0009E1C", "content.p_limiting_access_to_web_0001312" ] }, "block_web_pages_local-16.00-en.json": { "title": "title_block_web_pages_local_0000E35E", "title_block_web_pages_local_0000E35E": "Blocking web content", "shortdesc": "shortdesc_block_web_pages_local_00002382", "shortdesc_block_web_pages_local_00002382": "You can limit the types of content that can be viewed while browsing the web. ", "content.p_block_web_pages_local_0000B4C6": "You can block access to web sites and pages that contain unsuitable content.", "content.note_block_web_pages_local_00009307": "Important: The Browsing Protection extension is required for Web Content Control to function properly.", "content.p_block_web_pages_local_0000BE77": "To select the types of web content to block:", "step.step_block_web_pages_local_0000200C": "Open WithSecure Client Security from the Windows Start menu.", "step.step_block_web_pages_local_00004B5B": "On the main page, select .", "step.step_block_web_pages_local_00005564": "Select Web Content Control.", "step.step_block_web_pages_local_0000FA68": "Select who the settings apply to from the drop-down menu.", "subchoice.choice_block_web_pages_local_0000BDDF": "To block web pages by content type, select Block web content. Then, select checkboxes next to the content types that you want to block.", "subchoice.choice_block_web_pages_local_00008E42": "To allow access only to certain web pages, select Allow only selected web sites. Then, select View allowed sites and enter web addresses that you want to allow.", "step.step_block_web_pages_local_00005730": "Turn on Content filtering to limit the content you choose on all browsers.", "step.step_block_web_pages_local_00008A3D": "To hide the adult content from search results, turn on Search Result Filter.", "desc": [ "content.p_block_web_pages_local_0000B4C6", "content.note_block_web_pages_local_00009307", "content.p_block_web_pages_local_0000BE77", { "steps.steps_block_web_pages_local_00000838": [ "step.step_block_web_pages_local_0000200C", "step.step_block_web_pages_local_00004B5B", "step.step_block_web_pages_local_00005564", "step.step_block_web_pages_local_0000FA68", "step.step_block_web_pages_local_00005730", { "subchoices.choices_block_web_pages_local_0000D56E": [ "subchoice.choice_block_web_pages_local_0000BDDF", "subchoice.choice_block_web_pages_local_00008E42" ] }, "step.step_block_web_pages_local_00008A3D" ] } ], "related": [ "using_search_result_filter-16.00-en" ] }, "content_types_suite-1500-16.00-en.json": { "title": "title_content_types_suite_1500_0A922", "title_content_types_suite_1500_0A922": "Content categories", "shortdesc": "shortdesc_content_types_suite_1500_00B53", "shortdesc_content_types_suite_1500_00B53": "You can block access to several types of content. ", "content.title_content_types_suite_1500_0C2E1": "Category descriptions", "content.p_content_types_suite_1500_0A02C": "", "content.dt_content_types_suite_1500_04D70": "Abortion ", "content.dd_content_types_suite_1500_0A42D": "Web sites that contain information or images on abortion, abortion clinics and centers, and abortion topics in general. For example, discussion forums that may be pro-life or pro-choice.", "content.dt_content_types_suite_1500_0CAFA": "Ad serving ", "content.dd_content_types_suite_1500_04FF0": "Web links that point to various flash, text, video or image files or other similar files that contain advertisements.", "content.dt_content_types_suite_1500_011D5": "Adult ", "content.dd_content_types_suite_1500_02911": "Web sites that are aimed at an adult audience with content that is clearly sexual, or containing sexual innuendo. For example, sex shop sites or sexually-oriented nudity.", "content.dt_content_types_suite_1500_0A080": "Alcohol and tobacco ", "content.dd_content_types_suite_1500_0DB6B": "Web sites that display or promote alcoholic beverages or smoking and tobacco products, including manufacturers such as distilleries, vineyards, and breweries. For example, sites that promote beer festivals and web sites of bars and night clubs.", "content.dt_content_types_suite_1500_0AEEC": "Anonymizers ", "content.dd_content_types_suite_1500_09881": "Web sites that allow or instruct people how to bypass network filters, including web-based translation sites that allow people to do so. For example, sites that provide lists of public proxies that can be used to bypass possible network filters.", "content.dt_content_types_suite_1500_0F01B": "Auctions ", "content.dd_content_types_suite_1500_06329": "Web sites of online marketplaces where people can buy and sell their products or services. This includes sites that provide lists of products or services even though the actual transaction may happen somewhere else.", "content.dt_content_types_suite_1500_0A68F": "Banking ", "content.dd_content_types_suite_1500_02A7D": "Web sites of banks and other financial institutions, including savings and investment banks, securities trading and foreign exchange trading sites.", "content.dt_content_types_suite_1500_091C5": "Blogs ", "content.dd_content_types_suite_1500_0FDFF": "Weblogs where people or institutions publish information and can share news, stories, videos, and photos. Due to their individual nature, the themes addressed in blogs can vary widely and they can include any topics.", "content.dt_content_types_suite_1500_039C8": "Chat ", "content.dd_content_types_suite_1500_0878E": "Online portals and messengers where people can chat with each other via text, audio, or video. For example, web-based chat and instant messaging applications, and chat sites.", "content.dt_content_types_suite_1500_01092": "Dating ", "content.dd_content_types_suite_1500_0D2A3": "Web sites that provide a portal for finding romantic or sexual partners. For example, matchmaking sites or mail-order bride sites.", "content.dt_content_types_suite_1500_06470": "Drugs ", "content.dd_content_types_suite_1500_05BF7": "Web sites that promote drug use. For example, sites that provide information on purchasing, growing, or selling any form of these substances.", "content.dt_content_types_suite_1500_056C5": "Entertainment ", "content.dd_content_types_suite_1500_05FC3": "Web sites related to the entertainment industry, such as television shows, books, comics, movies and theaters, and art galleries. For example, television and radio program guides and music, tv, and movie review sites.", "content.dt_content_types_suite_1500_05608": "Gambling ", "content.dd_content_types_suite_1500_0FC02": "Web sites where people can bet online using real money or some form of credit. For example, online gambling and lottery web sites, and blogs and forums that contain information about gambling online or in real life.", "content.dt_content_types_suite_1500_0BD81": "Games ", "content.dd_content_types_suite_1500_037C8": "Online gaming web sites and web sites where people can play, download, or buy games.", "content.dt_content_types_suite_1500_0AF10": "Hacking ", "content.dd_content_types_suite_1500_08981": "Web sites that promote seeking and exploiting weaknesses in computer systems or computer networks for profit, challenge, or enjoyment. For example, sites that contain hacking guides and hacking tools.", "content.dt_content_types_suite_1500_0790E": "Hate ", "content.dd_content_types_suite_1500_042F9": "Web sites that indicate prejudice against a certain religion, race, nationality, gender, age, disability, or sexual orientation. For example, sites that promote damaging humans, animals or institutions, or contain descriptions or images of physical assaults against any of them.", "content.dt_content_types_suite_1500_06E1C": "Illegal downloads ", "content.dd_content_types_suite_1500_01FED": "Unauthorized file sharing or software piracy web sites. For example, sites that provide illegal or questionable access to software, and sites that develop and distribute programs that may compromise networks and systems.", "content.dt_content_types_suite_1500_02F4C": "Job search ", "content.dd_content_types_suite_1500_0474E": "Web sites of employment agencies and contractors, and where people can search and find new jobs. For example, career search engines, career-networking groups and employment web sites.", "content.dt_content_types_suite_1500_09D69": "Payment service ", "content.dd_content_types_suite_1500_0E1D1": "Web sites that process payments between shopping sites and banks or other financial services, such as credit cards. These include sites that can be used for payments in general.", "content.dt_content_types_suite_1500_0A366": "Scam ", "content.dd_content_types_suite_1500_05A77": "Web sites that bait people by promising prizes after they complete a survey, take a quiz, or perform similar actions.", "content.dt_content_types_suite_1500_00557": "Shopping ", "content.dd_content_types_suite_1500_09FB7": "Web sites where people can purchase any products or services, including sites that contain catalogs of items that help with online ordering and purchasing and sites that provide information on ordering and buying items online.", "content.dt_content_types_suite_1500_04E77": "Social networking ", "content.dd_content_types_suite_1500_09B57": "Networking portals that connect people in general or with a certain group of people for socialization, business interactions, and so on. For example, sites where you can create a member profile to share your personal and professional interests. This includes social media sites such as Twitter.", "content.dt_content_types_suite_1500_0B4D0": "Software download ", "content.dd_content_types_suite_1500_011F1": "Online portals for downloading various software.", "content.dt_content_types_suite_1500_053AF": "Spam ", "content.dd_content_types_suite_1500_016C6": "Web sites that have been collected from spam mails.", "content.dt_content_types_suite_1500_021CF": "Streaming media ", "content.dd_content_types_suite_1500_0B3CC": "Web sites that deliver streaming video or audio content either for free or through a subscription model.", "content.dt_content_types_suite_1500_08791": "Violence ", "content.dd_content_types_suite_1500_08009": "Web sites that may incite violence or contain gruesome and violent images or videos. For example, sites that contain information on rape, harassment, snuff, bomb, assault, murder, and suicide.", "content.dt_content_types_suite_1500_012E4": "Weapons ", "content.dd_content_types_suite_1500_085F7": "Web sites that contain information, images, or videos of weapons or anything that can be used as a weapon to inflict harm to a human or animal, including organizations that promote these weapons, such as hunting and shooting clubs. This category includes toy weapons such as paintball guns, airguns, and BB guns.", "content.dt_content_types_suite_1500_041CC": "Webmail ", "content.dd_content_types_suite_1500_00EAE": "Web sites that allow people to create and access their email accounts through a web browser. For example, this includes Yahoo! Mail and Gmail, and local, ISP-linked web mail services.", "desc": [ "content.title_content_types_suite_1500_0C2E1", { "dl.dl_content_types_suite_1500_0BAFE": [ { "dlentry.dlentry_content_types_suite_1500_0F5B6": [ "content.dt_content_types_suite_1500_04D70", "content.dd_content_types_suite_1500_0A42D" ] }, { "dlentry.dlentry_content_types_suite_1500_07E30": [ "content.dt_content_types_suite_1500_0CAFA", "content.dd_content_types_suite_1500_04FF0" ] }, { "dlentry.dlentry_content_types_suite_1500_07C29": [ "content.dt_content_types_suite_1500_011D5", "content.dd_content_types_suite_1500_02911" ] }, { "dlentry.dlentry_content_types_suite_1500_07842": [ "content.dt_content_types_suite_1500_0A080", "content.dd_content_types_suite_1500_0DB6B" ] }, { "dlentry.dlentry_content_types_suite_1500_00414": [ "content.dt_content_types_suite_1500_0AEEC", "content.dd_content_types_suite_1500_09881" ] }, { "dlentry.dlentry_content_types_suite_1500_01797": [ "content.dt_content_types_suite_1500_0F01B", "content.dd_content_types_suite_1500_06329" ] }, { "dlentry.dlentry_content_types_suite_1500_0396E": [ "content.dt_content_types_suite_1500_0A68F", "content.dd_content_types_suite_1500_02A7D" ] }, { "dlentry.dlentry_content_types_suite_1500_0713F": [ "content.dt_content_types_suite_1500_091C5", "content.dd_content_types_suite_1500_0FDFF" ] }, { "dlentry.dlentry_content_types_suite_1500_0A812": [ "content.dt_content_types_suite_1500_039C8", "content.dd_content_types_suite_1500_0878E" ] }, { "dlentry.dlentry_content_types_suite_1500_07D5B": [ "content.dt_content_types_suite_1500_01092", "content.dd_content_types_suite_1500_0D2A3" ] }, { "dlentry.dlentry_content_types_suite_1500_01765": [ "content.dt_content_types_suite_1500_06470", "content.dd_content_types_suite_1500_05BF7" ] }, { "dlentry.dlentry_content_types_suite_1500_07D5D": [ "content.dt_content_types_suite_1500_056C5", "content.dd_content_types_suite_1500_05FC3" ] }, { "dlentry.dlentry_content_types_suite_1500_08E9A": [ "content.dt_content_types_suite_1500_05608", "content.dd_content_types_suite_1500_0FC02" ] }, { "dlentry.dlentry_content_types_suite_1500_0A26E": [ "content.dt_content_types_suite_1500_0BD81", "content.dd_content_types_suite_1500_037C8" ] }, { "dlentry.dlentry_content_types_suite_1500_05571": [ "content.dt_content_types_suite_1500_0AF10", "content.dd_content_types_suite_1500_08981" ] }, { "dlentry.dlentry_content_types_suite_1500_00C8A": [ "content.dt_content_types_suite_1500_0790E", "content.dd_content_types_suite_1500_042F9" ] }, { "dlentry.dlentry_content_types_suite_1500_00776": [ "content.dt_content_types_suite_1500_06E1C", "content.dd_content_types_suite_1500_01FED" ] }, { "dlentry.dlentry_content_types_suite_1500_05E1F": [ "content.dt_content_types_suite_1500_02F4C", "content.dd_content_types_suite_1500_0474E" ] }, { "dlentry.dlentry_content_types_suite_1500_0EDBB": [ "content.dt_content_types_suite_1500_09D69", "content.dd_content_types_suite_1500_0E1D1" ] }, { "dlentry.dlentry_content_types_suite_1500_0AB15": [ "content.dt_content_types_suite_1500_0A366", "content.dd_content_types_suite_1500_05A77" ] }, { "dlentry.dlentry_content_types_suite_1500_080F2": [ "content.dt_content_types_suite_1500_00557", "content.dd_content_types_suite_1500_09FB7" ] }, { "dlentry.dlentry_content_types_suite_1500_0B46E": [ "content.dt_content_types_suite_1500_04E77", "content.dd_content_types_suite_1500_09B57" ] }, { "dlentry.dlentry_content_types_suite_1500_0FEF2": [ "content.dt_content_types_suite_1500_0B4D0", "content.dd_content_types_suite_1500_011F1" ] }, { "dlentry.dlentry_content_types_suite_1500_01A1B": [ "content.dt_content_types_suite_1500_053AF", "content.dd_content_types_suite_1500_016C6" ] }, { "dlentry.dlentry_content_types_suite_1500_0FDDA": [ "content.dt_content_types_suite_1500_021CF", "content.dd_content_types_suite_1500_0B3CC" ] }, { "dlentry.dlentry_content_types_suite_1500_09606": [ "content.dt_content_types_suite_1500_08791", "content.dd_content_types_suite_1500_08009" ] }, { "dlentry.dlentry_content_types_suite_1500_0C9B9": [ "content.dt_content_types_suite_1500_012E4", "content.dd_content_types_suite_1500_085F7" ] }, { "dlentry.dlentry_content_types_suite_1500_0E8CA": [ "content.dt_content_types_suite_1500_041CC", "content.dd_content_types_suite_1500_00EAE" ] } ] } ] }, "search_result_filter-16.00-en.json": { "title": "title_search_result_filter_00000563F", "title_search_result_filter_00000563F": "Using the search result filter", "shortdesc": "shortdesc_search_result_filter_00000FD88", "shortdesc_search_result_filter_00000FD88": "Search result filter hides adult content by making sure that Google, Yahoo, Bing, and YouTube use the SafeSearch \"strict\" level. ", "content.p_search_result_filter_0000058D6": "While this cannot block all inappropriate and explicit content from appearing in your search results, it helps you avoid most such material.", "desc": [ "content.p_search_result_filter_0000058D6" ] }, "using_search_result_filter-16.00-en.json": { "title": "title_using_search_result_filt_03CBC", "title_using_search_result_filt_03CBC": "Turning on the search result filter", "shortdesc": "shortdesc_using_search_result_filt_0EA3A", "shortdesc_using_search_result_filt_0EA3A": "You can turn on the search result filter to block explicit content from search results. ", "content.p_using_search_result_filt_0CC58": "To turn on search result filter:", "step.step_using_search_result_filt_0AEEA": "Open WithSecure Client Security from the Windows Start menu.", "step.step_using_search_result_filt_01E23": "On the main page, select .", "step.step_using_search_result_filt_04A97": "Select Web Content Control.", "step.step_using_search_result_filt_05A94": "Turn on Search Result Filter.", "content.p_using_search_result_filt_05F60": "When search result filter is turned on, it will override the SafeSearch settings on web sites for anyone logged in to that Windows user account.", "desc": [ "content.p_using_search_result_filt_0CC58", { "steps.steps_using_search_result_filt_0E768": [ "step.step_using_search_result_filt_0AEEA", "step.step_using_search_result_filt_01E23", "step.step_using_search_result_filt_04A97", "step.step_using_search_result_filt_05A94" ] }, "content.p_using_search_result_filt_05F60" ] }, "central_management-16.00-en.json": { "title": "title_central_management_000001_F327", "title_central_management_000001_F327": "Central management", "shortdesc": "shortdesc_central_management_000002_8801", "shortdesc_central_management_000002_8801": "This product is run in centrally managed mode, where the product settings are controlled remotely by a trusted expert. ", "content.p_central_management_00000D_7251": "In centrally managed mode:", "step.step_central_management_00000F_23A8": "some or all of the product settings may be set remotely.", "step.step_central_management_000010_1977": "some of these settings may be locked, so that you cannot change them yourself.", "content.p_central_management_000011_6F78": "The Settings > Central Management page shows you information about your computer. You may need to provide this information to your IT administrator if there are issues with your product settings.", "content.p_central_management_000015_AA2B": "Use Windows Event Viewer to check for recorded errors.", "desc": [ "content.p_central_management_00000D_7251", { "steps.ul_central_management_00000E_7FCB": [ "step.step_central_management_00000F_23A8", "step.step_central_management_000010_1977" ] }, "content.p_central_management_000011_6F78", "content.p_central_management_000015_AA2B" ] }, "id20080702155042-16.00-en.json": { "title": "title_open_event_viewer_000001_A05C1", "title_open_event_viewer_000001_A05C1": "Open Windows Event Viewer", "shortdesc": "shortdesc_open_event_viewer_000002_EFA9F", "shortdesc_open_event_viewer_000002_EFA9F": "If you suspect there was a problem with this product you can use Windows Event Viewer to check if an error was recorded. ", "step.step_open_event_viewer_00000D_2B292": "Open WithSecure Client Security from the Windows Start menu.", "step.step_open_event_viewer_000010_4344A": "On the main page, select .", "step.step_open_event_viewer_000012_F2B6E": "Select Central Management.", "content.p_open_event_viewer_000018_E486F": "Windows Event Viewer opens.", "step.step_open_event_viewer_000015_6D9AB": "Click Open Event Viewer .", "content.note_open_event_viewer_00001F_4AE29": "Note: You can click Source to order the messages by their source. This makes it easier to find messages from this product.", "step.step_open_event_viewer_000019_D38E6": "To find messages from this product, click Windows Logs and select either Application or System .", "desc": [ { "steps.steps_open_event_viewer_00000C_D9F1D": [ "step.step_open_event_viewer_00000D_2B292", "step.step_open_event_viewer_000010_4344A", "step.step_open_event_viewer_000012_F2B6E", "step.step_open_event_viewer_000015_6D9AB", "content.p_open_event_viewer_000018_E486F", "step.step_open_event_viewer_000019_D38E6", "content.note_open_event_viewer_00001F_4AE29" ] } ] }, "firewall-16.00-en.json": { "title": "title_firewall_000001_66109C77", "title_firewall_000001_66109C77": "What is a firewall", "shortdesc": "shortdesc_firewall_000002_56C4334D", "shortdesc_firewall_000002_56C4334D": "The firewall prevents intruders and harmful applications getting into your computer from the internet. ", "content.p_firewall_00000C_721DD99E": "The firewall allows only safe internet connections from your computer and blocks intrusions from the internet.", "desc": [ "content.p_firewall_00000C_721DD99E" ] }, "firewall_settings-16.00-en.json": { "title": "title_firewall_settings_000001_1DB43", "title_firewall_settings_000001_1DB43": "Changing Windows Firewall settings", "shortdesc": "shortdesc_firewall_settings_000002_BF847", "shortdesc_firewall_settings_000002_BF847": "When the firewall is turned on, it restricts access to and from your computer. Some applications may require that you allow them through the firewall to work properly. ", "content.p_firewall_settings_00000C_FDCA0": "The product uses Windows Firewall to protect your computer.", "content.p_firewall_settings_00000D_1913C": "To change Windows Firewall settings:", "step.step_firewall_settings_00000F_E85FF": "Open WithSecure Client Security from the Windows Start menu.", "step.step_firewall_settings_000012_6C8EE": "On the main view, select Viruses & Threats.", "step.step_firewall_settings_000015_7BB69": "Select Windows Firewall settings.", "content.p_firewall_settings_000019_80E6D": "For more information on Windows Firewall, refer to Microsoft Windows documentation.", "desc": [ "content.p_firewall_settings_00000C_FDCA0", "content.p_firewall_settings_00000D_1913C", { "steps.steps_firewall_settings_00000E_194AA": [ "step.step_firewall_settings_00000F_E85FF", "step.step_firewall_settings_000012_6C8EE", "step.step_firewall_settings_000015_7BB69" ] }, "content.p_firewall_settings_000019_80E6D" ] }, "concept_3rd_party-16.00-en.json": { "title": "title_nofile_3rd_party_000001_F7F645", "title_nofile_3rd_party_000001_F7F645": "Using personal firewalls", "shortdesc": "shortdesc_nofile_3rd_party_000002_614060", "shortdesc_nofile_3rd_party_000002_614060": "The product is designed to work with Windows Firewall. Other personal firewalls require additional setup to work with the product. ", "content.p_nofile_3rd_party_00000E_0E26B0": "The product uses Windows Firewall for basic firewall functions, such as controlling incoming network traffic and keeping your internal network separate from the public internet. In addition, DeepGuard monitors installed applications and prevents suspicious applications from accessing the internet without your permission.", "content.p_nofile_3rd_party_00000F_FDCDCB": "If you replace Windows Firewall with a personal firewall, make sure that it allows incoming and outgoing network traffic for all WithSecure processes and that you allow all WithSecure processes when the personal firewall prompts you to do so.", "content.note_nofile_3rd_party_000010_AB9F2B": "Tip: If your personal firewall has a manual filtering mode, use it to allow all WithSecure processes.", "desc": [ "content.p_nofile_3rd_party_00000E_0E26B0", "content.p_nofile_3rd_party_00000F_FDCDCB", "content.note_nofile_3rd_party_000010_AB9F2B" ] }, "keeping_software_up_to_date-16.00-en.json": { "title": "title_keeping_software_up_to_d_052F1", "title_keeping_software_up_to_d_052F1": "Keeping your software up to date", "shortdesc": "shortdesc_keeping_software_up_to_d_0C0BE", "shortdesc_keeping_software_up_to_d_0C0BE": "You can use the product to check the software installed on your computer and install any missing updates. ", "content.p_keeping_software_up_to_d_008F9": "You need administrative rights to install missing updates.", "content.note_keeping_software_up_to_d_02708": "Note: Your administrator may restrict the installation of software updates on managed computers.", "step.step_keeping_software_up_to_d_01956": "Open WithSecure Client Security from the Windows Start menu.", "content.p_keeping_software_up_to_d_0D04A": "The Software updates view shows the updates that are not yet installed.", "step.step_keeping_software_up_to_d_05D2D": "On the main page, select .", "step.step_keeping_software_up_to_d_07757": "Select Click here to manage your updates.", "step.step_keeping_software_up_to_d_0D0E0": "Select Check now if you want to see if there are new updates available.", "step.step_keeping_software_up_to_d_02F68": "Select the updates that you want to install.", "content.p_keeping_software_up_to_d_05D36": "The Installations tab shows you the status and progress for each selected update.", "step.step_keeping_software_up_to_d_07EFD": "Select Install selected updates.", "desc": [ "content.p_keeping_software_up_to_d_008F9", "content.note_keeping_software_up_to_d_02708", { "steps.steps_keeping_software_up_to_d_06968": [ "step.step_keeping_software_up_to_d_01956", "step.step_keeping_software_up_to_d_05D2D", "content.p_keeping_software_up_to_d_0D04A", "step.step_keeping_software_up_to_d_07757", "step.step_keeping_software_up_to_d_0D0E0", "step.step_keeping_software_up_to_d_02F68", "step.step_keeping_software_up_to_d_07EFD", "content.p_keeping_software_up_to_d_05D36" ] } ] }, "aua-16.00-en.json": { "title": "title_aua_000001_B50A4A80", "title_aua_000001_B50A4A80": "How to use updates", "shortdesc": "shortdesc_aua_000002_E7C824BE", "shortdesc_aua_000002_E7C824BE": "Updates keep your computer protected from the latest threats. ", "content.p_aua_000007_D58372F9": "The product retrieves the latest updates to your computer automatically when you are connected to the internet. It detects the network traffic and does not disturb your other internet use even with a slow network connection.", "desc": [ "content.p_aua_000007_D58372F9" ] }, "view_updates-16.00-en.json": { "title": "title_view_updates_000001_93A08868", "title_view_updates_000001_93A08868": "View the latest updates", "shortdesc": "shortdesc_view_updates_000002_58E5AB1D", "shortdesc_view_updates_000002_58E5AB1D": "View the date and time of the latest update. ", "content.p_view_updates_00000F_A32D3300": "When automatic updates are turned on, the product receives the latest updates automatically when you are connected to the internet.", "content.p_view_updates_000010_8C688896": "To see details of the latest updates for the installed products:", "step.step_view_updates_000012_AFDA7B13": "Open WithSecure Client Security from the Windows Start menu.", "step.step_view_updates_000015_6590B5B6": "On the main page, select .", "step.step_view_updates_000017_AA513BFF": "Select Updates.", "step.step_view_updates_00001A_568C8265": "You see details of the latest updates under Connection.", "content.p_view_updates_000020_B1A31F87": "The product installs the latest updates automatically if they are available.", "content.note_view_updates_000021_E5B3982A": "Note: Your internet connection must be active when you want to check for the latest updates.", "step.step_view_updates_00001D_379F8026": "To manually check for the latest updates, select Check now.", "desc": [ "content.p_view_updates_00000F_A32D3300", "content.p_view_updates_000010_8C688896", { "steps.steps_view_updates_000011_255FDEF0": [ "step.step_view_updates_000012_AFDA7B13", "step.step_view_updates_000015_6590B5B6", "step.step_view_updates_000017_AA513BFF", "step.step_view_updates_00001A_568C8265", "step.step_view_updates_00001D_379F8026", "content.p_view_updates_000020_B1A31F87", "content.note_view_updates_000021_E5B3982A" ] } ] }, "updating_offline_cs_hosts-16.00-en.json": { "title": "title_updating_offline_cs_host_08F26", "title_updating_offline_cs_host_08F26": "Updating malware definitions on isolated Client Security hosts", "shortdesc": "shortdesc_updating_offline_cs_host_0B151", "shortdesc_updating_offline_cs_host_0B151": "If you have installed Client Security on hosts that do not have a network connection, you can update the malware definitions using the tool provided with Policy Manager. ", "content.p_updating_offline_cs_host_063D2": "The tool for downloading updates is bundled with Policy Manager and can be extracted with the provided scripts. When you run it on any machine with internet access, the tool downloads the latest updates and required diffs to generate an all-in-one archive.", "content.p_updating_offline_cs_host_09881": "By default, the tool uses the data\\updates folder to store the downloaded update binaries. It also stores the update history to use as a reference for downloading the relevant diffs to the latest version.", "content.p_updating_offline_cs_host_082A8": "In addition to the update binaries, you also need the fsaua-update_32 tool to import the prepared updates. This tool is included in the Client Security installation package: C:\\Program Files (x86)\\F-Secure\\Client Security\\fsaua-update_32.exe.", "content.p_updating_offline_cs_host_0853C": "To update the malware definitions:", "subchoice.choice_updating_offline_cs_host_0DFAC": "Windows: <F-Secure installation folder>\\Management Server 5\\bin\\prepare-fspm-definitions-update-tool.bat <destination folder>", "subchoice.choice_updating_offline_cs_host_0357C": "Linux: /opt/f-secure/fspms/bin/prepare-fspm-definitions-update-tool <destination folder>", "step.step_updating_offline_cs_host_0A8EE": "Run the following command on the Policy Manager machine to prepare the tool:", "step.step_updating_offline_cs_host_0359C": "Transfer the prepared binaries to a machine with internet access if the Policy Manager machine cannot access the internet.", "subchoice.choice_updating_offline_cs_host_02C04": "conf\\channels.json: this contains a list of the channels to be updated. By default, it includes updates for all the supported clients managed by Policy Manager, so we recommend that you leave only the Client Security versions necessary for your environment.", "step.step_updating_offline_cs_host_0FED7": "To download updates only for Client Security versions in your environment, edit the tool configuration:", "subchoice.choice_updating_offline_cs_host_0B06F": "Windows: fspm-definitions-update-tool.bat", "subchoice.choice_updating_offline_cs_host_01862": "Linux: fspm-definitions-update-tool", "content.p_updating_offline_cs_host_0BD5E": "The resulting archive contains the full set of the latest definitions and diffs to this version. If all data is up to date, no archive is generated.", "step.step_updating_offline_cs_host_079DE": "Run the tool:", "step.step_updating_offline_cs_host_0AC0A": "Transfer the prepared archive (data\\f-secure-updates.zip by default) to the isolated host directory on the isolated Client Security host: C:\\Program Files (x86)\\F-Secure\\Client Security", "step.step_updating_offline_cs_host_039C9": "Launch the update on the isolated host: Run C:\\Program Files (x86)\\F-Secure\\Client Security\\fsaua-update_32.exe with administrator privileges.", "desc": [ "content.p_updating_offline_cs_host_063D2", "content.p_updating_offline_cs_host_09881", "content.p_updating_offline_cs_host_082A8", "content.p_updating_offline_cs_host_0853C", { "steps.steps_updating_offline_cs_host_08CFE": [ "step.step_updating_offline_cs_host_0A8EE", { "subchoices.choices_updating_offline_cs_host_04E76": [ "subchoice.choice_updating_offline_cs_host_0DFAC", "subchoice.choice_updating_offline_cs_host_0357C" ] }, "step.step_updating_offline_cs_host_0359C", "step.step_updating_offline_cs_host_0FED7", { "subchoices.choices_updating_offline_cs_host_073AD": [ "subchoice.choice_updating_offline_cs_host_02C04" ] }, "step.step_updating_offline_cs_host_079DE", { "subchoices.choices_updating_offline_cs_host_00AA5": [ "subchoice.choice_updating_offline_cs_host_0B06F", "subchoice.choice_updating_offline_cs_host_01862" ] }, "content.p_updating_offline_cs_host_0BD5E", "step.step_updating_offline_cs_host_0AC0A", "step.step_updating_offline_cs_host_039C9" ] } ] }, "change_connection_settings-16.00-en.json": { "title": "title_change_connection_settin_0D283", "title_change_connection_settin_0D283": "Change connection settings", "shortdesc": "shortdesc_change_connection_settin_07852", "shortdesc_change_connection_settin_07852": "Change the internet connection and update settings for mobile networks. ", "content.p_change_connection_settin_06CD6": "Your Internet service provider (ISP) may offer or require you to use a proxy. A proxy acts as an intermediary between your computer and the internet. It intercepts all requests to the internet to see if it can fulfill the request using its cache. Proxies are used to improve performance, filter requests, and hide your computer from the internet to improve security.", "step.step_change_connection_settin_0832C": "Open WithSecure Client Security from the Windows Start menu.", "step.step_change_connection_settin_05307": "On the main page, select .", "content.note_change_connection_settin_0A5BC": "Note: You need administrative rights to change some of the settings.", "step.step_change_connection_settin_03E7A": "Select Updates > Edit settings.", "subchoice.choice_change_connection_settin_0B167": "Select Do not use if your computer is connected to the internet directly.", "subchoice.choice_change_connection_settin_00162": "Select Use the browser's settings to use the same HTTP proxy settings that you have configured in your web browser.", "subchoice.choice_change_connection_settin_0283F": "Select Custom address and then add the proxy address and the Port number to configure your HTTP proxy settings manually.", "step.step_change_connection_settin_0B925": "Under Manual proxy setup, select whether your computer uses a proxy server to connect to the internet.", "desc": [ "content.p_change_connection_settin_06CD6", { "steps.steps_change_connection_settin_09AB1": [ "step.step_change_connection_settin_0832C", "step.step_change_connection_settin_05307", "step.step_change_connection_settin_03E7A", "content.note_change_connection_settin_0A5BC", "step.step_change_connection_settin_0B925", { "subchoices.choices_change_connection_settin_07DF2": [ "subchoice.choice_change_connection_settin_0B167", "subchoice.choice_change_connection_settin_00162", "subchoice.choice_change_connection_settin_0283F" ] } ] } ] }, "privacy-16.00-en.json": { "title": "title_privacy_000001_E371A1F0", "title_privacy_000001_E371A1F0": "Privacy", "shortdesc": "shortdesc_privacy_000002_CA5CB9F9", "shortdesc_privacy_000002_CA5CB9F9": "Learn about WithSecure Security Cloud and how you can send anonymous data to help improve the product. ", "content.p_privacy_00000D_4C0E2C90": "This section describes WithSecure Security Cloud, its role in threat analysis, and how it uses security data. It also explains how to allow deeper analysis and send non-personalized usage data to help improve the product.", "desc": [ "content.p_privacy_00000D_4C0E2C90" ] }, "rtpn-16.00-en.json": { "title": "title_rtpn_000001_0F112A1D", "title_rtpn_000001_0F112A1D": "Security Data ", "shortdesc": "shortdesc_rtpn_000002_22BEA776", "shortdesc_rtpn_000002_22BEA776": "The service sends queries on potential malicious activities or on protected devices to the WithSecure Security Cloud. ", "content.p_rtpn_000010_B177C861": "The WithSecure Security Cloud is a cloud-based system for cyber threat analysis that is operated by WithSecure. We collect the minimum amount of data to provide you with the security services to which you have subscribed and to provide high quality protection for our users.", "content.p_rtpn_000012_3C94AD4A": "With the Security Cloud, WithSecure can maintain an up-to-date overview of the global threat landscape and protect our customers against new threats the moment they are first found.", "content.p_rtpn_000014_0369A5B7": "The Security Cloud only collects data that may contain information about files or websites that have been blocked by WithSecure for security reasons. Security data is not used for personalized marketing purposes.", "content.p_rtpn_000017_DBBE59DA": "As a contributor, you allow the Security Cloud to keep the security data that helps us strengthen your protection against new and emerging threats. Data collected this way is only kept for a limited time and is deleted after that period.", "step.step_rtpn_00001A_F95CBDD3": "Open WithSecure Client Security from the Windows Start menu.", "step.step_rtpn_00001D_AA5C5590": "On the main page, select .", "step.step_rtpn_00001F_88D47A73": "Go to the Privacy settings page.", "content.note_rtpn_000026_BED6D39F": "Note: You need administrative rights to change the settings.", "step.step_rtpn_000022_259B993C": "Select Edit settings.", "step.step_rtpn_000027_614CE73A": "Under Security Cloud, select Allow deeper analysis.", "desc": [ "content.p_rtpn_000010_B177C861", "content.p_rtpn_000012_3C94AD4A", "content.p_rtpn_000014_0369A5B7", "content.p_rtpn_000017_DBBE59DA", { "steps.steps_rtpn_000019_1DDB4A2A": [ "step.step_rtpn_00001A_F95CBDD3", "step.step_rtpn_00001D_AA5C5590", "step.step_rtpn_00001F_88D47A73", "step.step_rtpn_000022_259B993C", "content.note_rtpn_000026_BED6D39F", "step.step_rtpn_000027_614CE73A" ] } ] }, "improving_product-16.00-en.json": { "title": "title_improving_product_000001_2C234", "title_improving_product_000001_2C234": "Improving the product", "shortdesc": "shortdesc_improving_product_000002_AF2DF", "shortdesc_improving_product_000002_AF2DF": "You can help us improve the product by sending usage data. ", "content.p_improving_product_00000C_23A9A": "To send usage data:", "step.step_improving_product_00000E_C4519": "Open WithSecure Client Security from the Windows Start menu.", "step.step_improving_product_000011_2C766": "On the main page, select .", "step.step_improving_product_000013_7EA00": "Go to the Privacy settings page.", "content.note_improving_product_00001A_FA46D": "Note: You need administrative rights to change the settings.", "step.step_improving_product_000016_9EF46": "Select Edit settings.", "step.step_improving_product_00001B_DBEA0": "Under Product improvement, select Send non-personalized usage data.", "content.title_improving_product_00001F_E231E": "Privacy statement", "content.note_improving_product_000020_C2362": "Note: Read our Privacy Statement.", "desc": [ "content.p_improving_product_00000C_23A9A", { "steps.steps_improving_product_00000D_3CAFA": [ "step.step_improving_product_00000E_C4519", "step.step_improving_product_000011_2C766", "step.step_improving_product_000013_7EA00", "step.step_improving_product_000016_9EF46", "content.note_improving_product_00001A_FA46D", "step.step_improving_product_00001B_DBEA0" ] }, "content.title_improving_product_00001F_E231E", "content.note_improving_product_000020_C2362" ] }, "technical_support-16.00-en.json": { "title": "title_technical_support_000001_9617A", "title_technical_support_000001_9617A": "Technical support", "shortdesc": "shortdesc_technical_support_000002_C9DBC", "shortdesc_technical_support_000002_C9DBC": "Technical support resources help you resolve product issues. ", "content.p_technical_support_00000B_D41C9": "If you have a question about the product or an issue with it, before contacting our customer support, go to WithSecure Community and see if you can find an answer to your question there.", "desc": [ "content.p_technical_support_00000B_D41C9" ] }, "version_information-16.00-en.json": { "title": "title_version_information_0000018FA0", "title_version_information_0000018FA0": "Where can I find version information of the product?", "shortdesc": "shortdesc_version_information_0000024FA0", "shortdesc_version_information_0000024FA0": "Our customer support may ask information of your product version if you need to contact us. ", "content.p_version_information_00000C13B9": "To view the current version information:", "step.step_version_information_00000E9A37": "Open WithSecure Client Security from the Windows Start menu.", "step.step_version_information_0000110E01": "On the main page, select .", "step.step_version_information_0000132809": "Select Support.", "step.step_version_information_000016E181": "Find information of the currently installed product under Version information.", "desc": [ "content.p_version_information_00000C13B9", { "steps.steps_version_information_00000DBCD8": [ "step.step_version_information_00000E9A37", "step.step_version_information_0000110E01", "step.step_version_information_0000132809", "step.step_version_information_000016E181" ] } ] }, "support_tool-16.00-en.json": { "title": "title_support_tool_000001_4B25A5AF", "title_support_tool_000001_4B25A5AF": "Using the support tool", "shortdesc": "shortdesc_support_tool_000002_5D4714C1", "shortdesc_support_tool_000002_5D4714C1": "Before contacting support, run the support tool to collect basic information about hardware, operating system, network configuration and installed software. ", "content.p_support_tool_00000F_82CB0715": "If you have technical problems with your security product, our customer support may ask you to create and send an WSDIAG file to our technical support. The file contains information that can be used for troubleshooting and solving problems specific to your computer.", "content.p_support_tool_000010_EFF94CBA": "You can create the file by using the Support Tool. The tool gathers information about your system and its configuration. The information includes product details, operating system logs and system settings. Note that part of the information may be confidential. The gathered information is stored in a file which is saved on your computer desktop.", "content.p_support_tool_000011_E5640C02": "To run the support tool:", "step.step_support_tool_000013_5E338A57": "Open WithSecure Client Security from the Windows Start menu.", "step.step_support_tool_000016_57C008CF": "On the main page, select .", "step.step_support_tool_000018_2056165B": "Select Support.", "content.note_support_tool_00001F_8506FE88": "Note: You need administrative rights to change the settings.", "step.step_support_tool_00001B_84CBB36F": "Select Edit settings.", "step.step_support_tool_000020_F5BF843F": "Select Run support tool.", "content.p_support_tool_000027_A0D8BE0A": "The support tool starts and displays the progress of the data collection.", "step.step_support_tool_000023_E0EBF8EE": "Select Run diagnostics on the Support Tool window.", "content.p_support_tool_000029_6BC077F1": "When the tool has finished running, it saves the collected data to an archive on your desktop. You can submit the collected data (the diagnostics file) here: Email support.", "content.note_support_tool_00002B_DF13DC19": "Tip: If you cannot access the Support Tool through the product itself, go to the Support Tools web page and under Support tool (WSDIAG) for Windows, select Download and save the wsdiag_standalone.exe file, for example in your Downloads folder. Double-click the file to run the tool.", "desc": [ "content.p_support_tool_00000F_82CB0715", "content.p_support_tool_000010_EFF94CBA", "content.p_support_tool_000011_E5640C02", { "steps.steps_support_tool_000012_0D8AA88A": [ "step.step_support_tool_000013_5E338A57", "step.step_support_tool_000016_57C008CF", "step.step_support_tool_000018_2056165B", "step.step_support_tool_00001B_84CBB36F", "content.note_support_tool_00001F_8506FE88", "step.step_support_tool_000020_F5BF843F", "step.step_support_tool_000023_E0EBF8EE", "content.p_support_tool_000027_A0D8BE0A" ] }, "content.p_support_tool_000029_6BC077F1", "content.note_support_tool_00002B_DF13DC19" ] }, "debugging_product_issues-16.00-en.json": { "title": "title_debugging_product_issues_02583", "title_debugging_product_issues_02583": "Debugging product issues", "shortdesc": "shortdesc_debugging_product_issues_0E4AA", "shortdesc_debugging_product_issues_0E4AA": "Debug logging helps our customer support to analyze and solve issues, if any, in the product. ", "content.p_debugging_product_issues_00C32": "You can temporarily give our customer support specific permission to analyze issues in the product. Note that the information collected by debug logging may be regarded as sensitive.", "content.p_debugging_product_issues_08069": "WebView2 is a technology used for embedding web content in native applications. For example, our account log-in page uses the WebView2 technology.", "content.p_debugging_product_issues_0104D": "If you are having difficulties with the embedded web views, the WebView2 console debugger can help our customer support analyze the web view issues for you.", "content.p_debugging_product_issues_02370": "To give our support temporary permission to debug product issues:", "content.note_debugging_product_issues_092F0": "Note: Turn Debug logging on only when our customer support agent asks you to do so.", "step.step_debugging_product_issues_0A18A": "Open WithSecure Client Security from the Windows Start menu.", "step.step_debugging_product_issues_0927C": "On the main page, select .", "content.note_debugging_product_issues_078C7": "Note: You need administrative rights to change the settings.", "step.step_debugging_product_issues_08690": "Select Edit settings.", "content.p_debugging_product_issues_0FC81": "Once the debug logging is enabled, the WebView2 console debugger option becomes visible.", "step.step_debugging_product_issues_0B277": "Under Tools, select the toggle switch to turn on Debug logging.", "content.p_debugging_product_issues_0511D": "Once you enter an embedded web view, the console window opens.", "step.step_debugging_product_issues_0C059": "If you want to turn on WebView2 console debugger, select the toggle switch.", "step.step_debugging_product_issues_010A4": "As soon as our customer support has completed analyzing the issue, turn off Debug logging by selecting the toggle switch.", "desc": [ "content.p_debugging_product_issues_00C32", "content.p_debugging_product_issues_08069", "content.p_debugging_product_issues_0104D", "content.p_debugging_product_issues_02370", "content.note_debugging_product_issues_092F0", { "steps.steps_debugging_product_issues_0A3C6": [ "step.step_debugging_product_issues_0A18A", "step.step_debugging_product_issues_0927C", "step.step_debugging_product_issues_08690", "content.note_debugging_product_issues_078C7", "step.step_debugging_product_issues_0B277", "content.p_debugging_product_issues_0FC81", "step.step_debugging_product_issues_0C059", "content.p_debugging_product_issues_0511D", "step.step_debugging_product_issues_010A4" ] } ] }, "techical_support_phone_scams-16.00-en.json": { "title": "title_techical_support_phone_s_04462", "title_techical_support_phone_s_04462": "Phone scams and what to do if you think you are targeted", "shortdesc": "shortdesc_techical_support_phone_s_03C70", "shortdesc_techical_support_phone_s_03C70": "Phone scams are unfortunately on the rise with scammers using social engineering to target their victims. ", "content.p_techical_support_phone_s_0A29F": "This topic is to help you identify these calls, and in the worst case—if you have been targeted—give you some information on what to do next.", "content.title_techical_support_phone_s_02D04": "What are phone scams?", "content.p_techical_support_phone_s_02CB8": "Phone calls can start either as a cold call or via an advert or link that triggers a pop-up on your computer. These pop-ups urge you to call the advertised tech support number.", "content.title_techical_support_phone_s_07CB5": "How can I recognize a phone scam?", "content.p_techical_support_phone_s_00104": "These types of calls normally follow a certain pattern: The scammers usually claim that your computer has a problem, say a virus—when it actually doesn't—and then they trick you into paying for a service that doesn't exist either. They catch you off-guard and play on your emotions. Here's the basic scenario:", "step.step_techical_support_phone_s_026F8": "Phone scammers claim to be from a well-known company, such as Microsoft, your bank, or even your network operator. As they use a reputable name, this puts you more at ease. They also seem knowledgeable and use technical terms, which make them seem legitimate and believable.", "step.step_techical_support_phone_s_02DB3": "As the risk seems real and you feel worried about possible computer viruses, you give the scammers access to your computer. They convince you to let them install an application that gives them access to your computer using remote access tools.", "step.step_techical_support_phone_s_0129E": "Once the scammers have access to your computer, they pretend to fix the virus, and may also ask for your personal credentials. When the scammers have \"fixed\" the issue, they ask you to log into your online bank or enter your credit card details in a form. The scammers charge you for the bogus service, which ends up being much more than you thought. In fact, it's difficult to know how much they really charge you.", "content.title_techical_support_phone_s_08D2C": "What to do if you think you have been scammed", "content.p_techical_support_phone_s_077AF": "If you think you are being scammed and recognize the phone scam scenario, do the following:", "step.step_techical_support_phone_s_0302E": "Act without delay.", "step.step_techical_support_phone_s_00B04": "Immediately contact your credit card company or bank, report the scam and cancel any bank or credit cards. If you act promptly, they even may be able to stop the transaction and reverse the charges.", "step.step_techical_support_phone_s_007AC": "Report the scam to the appropriate authority.", "step.step_techical_support_phone_s_05046": "Change all your passwords on every website or service that you think might have been affected.", "step.step_techical_support_phone_s_06B5D": "Uninstall any unknown, third-party software.", "step.step_techical_support_phone_s_00043": "Run a full scan on your computer: Open your security product, then select Viruses & Threats > Full computer scan.", "content.title_techical_support_phone_s_0F80E": "Things to remember about unsolicited phone calls", "content.note_techical_support_phone_s_022BB": "Note: Normally, customer support calls you if you have already contacted them and created a support ticket.", "step.step_techical_support_phone_s_0FB62": "If you receive this type of a call, think: have I requested this?", "content.note_techical_support_phone_s_0F7E6": "Remember: Only allow remote sessions with people or companies you know and trust. Only ever allow remote sessions if you have contacted your service provider beforehand and have a valid support case with them. Also, guard your remote access data as you would guard any other password.", "step.step_techical_support_phone_s_031DF": "Remote sessions are commonly used in tech support as a way to assist you in solving issues.", "step.step_techical_support_phone_s_035C7": "Never give access to your device to people you don't know. Granting scammers remote access effectively gives them the admin rights to your computer. Even if you have antivirus software installed, this can no longer protect you, as the scammers take control of your computer.", "step.step_techical_support_phone_s_02A42": "Microsoft has informed its users that they never include phone numbers in their software's error messages or warning messages.", "step.step_techical_support_phone_s_0AE2C": "Never freely give anyone your personal credentials or credit card details.", "step.step_techical_support_phone_s_0DE94": "End the call immediately.", "step.step_techical_support_phone_s_0C04B": "These types of phone calls are illegal, and when in doubt, turn to the relevant authority that deals with fraud and report it.", "content.title_techical_support_phone_s_0EBDA": "How can the security product help?", "content.p_techical_support_phone_s_08BD2": "With the security product installed, your computer is protected from viruses, trojans and ransomware. The Browsing protection, Banking protection, and Remote access tool protection features also add another layer of protection and make sure that you can browse and do your online banking safely.", "content.p_techical_support_phone_s_080A0": "If you have been targeted and you already have a security product installed, you can immediately run a full computer scan to help detect any applications that may have been installed by the scammers; these are called Potentially Unwanted Applications (PUAs). The product is not able to protect you from these types of phone scams, however.", "content.p_techical_support_phone_s_06F5C": "Be vigilant and stay safe.", "desc": [ "content.p_techical_support_phone_s_0A29F", "content.title_techical_support_phone_s_02D04", "content.p_techical_support_phone_s_02CB8", "content.title_techical_support_phone_s_07CB5", "content.p_techical_support_phone_s_00104", { "steps.ul_techical_support_phone_s_0F3D0": [ "step.step_techical_support_phone_s_026F8" ] }, { "steps.ul_techical_support_phone_s_0F66C": [ "step.step_techical_support_phone_s_02DB3" ] }, { "steps.ul_techical_support_phone_s_0B19C": [ "step.step_techical_support_phone_s_0129E" ] }, "content.title_techical_support_phone_s_08D2C", "content.p_techical_support_phone_s_077AF", { "steps.ul_techical_support_phone_s_0C61C": [ "step.step_techical_support_phone_s_0302E", "step.step_techical_support_phone_s_00B04", "step.step_techical_support_phone_s_007AC", "step.step_techical_support_phone_s_05046", 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"installing_bp_manually_psb-16.00-en" ] }, { "connection_control-16.00-en": [ "turning_connection_control_on-16.00-en", "using_connection_control-16.00-en" ] }, { "limiting_access_to_web-16.00-en": [ { "block_web_pages_local-16.00-en": [ "content_types_suite-1500-16.00-en" ] } ] }, { "search_result_filter-16.00-en": [ "using_search_result_filter-16.00-en" ] }, { "central_management-16.00-en": [ "id20080702155042-16.00-en" ] }, { "firewall-16.00-en": [ "firewall_settings-16.00-en", "concept_3rd_party-16.00-en" ] }, "keeping_software_up_to_date-16.00-en", { "aua-16.00-en": [ "view_updates-16.00-en", "updating_offline_cs_hosts-16.00-en", "change_connection_settings-16.00-en" ] }, { "privacy-16.00-en": [ "rtpn-16.00-en", "improving_product-16.00-en" ] }, { "technical_support-16.00-en": [ "version_information-16.00-en", "support_tool-16.00-en", "debugging_product_issues-16.00-en", "techical_support_phone_scams-16.00-en" ] } ], "product_webhelp-16.00-en": "WithSecure Elements Endpoint Protection for Computers ", "disclaimer-16.00-en": "Disclaimer", "sys_reqs_suiteclient-16.00-en": "System requirements", "tray_context_menu-16.00-en": "Quick access to product settings", "turning_off_features-16.00-en": "Turning off all security features", "change_settings-16.00-en": "Changing the product settings", "protection_status_tray_icons-16.00-en": "Protection status tray icons", "overall_status_of_protection_psb-16.00-en": "Protection status icons", "close_scan_wizard-16.00-en": "Viewing recent events for the product", "notifications-16.00-en": "How to see what the product has done", "getting_started-16.00-en": "Getting started", "potentially_unwanted-16.00-en": "Potentially unwanted applications (PUA) and unwanted applications (UA)", "worms-16.00-en": "Worms", "trojans-16.00-en": "Trojans", "backdoors-16.00-en": "Backdoors", "exploits-16.00-en": "Exploits", "exploit_kits-16.00-en": "Exploit kits", "what_is_harmful_content-16.00-en": "What harmful content does", "activate_real_time_scanning-psb-16.00-en": "Turning on real-time scanning", "real_time_scanning-16.00-en": "How real-time scanning works", "running_virus_scan-psb-16.00-en": "Running a malware scan", "running_virus_scan-16.00-en": "Running a virus scan manually", "scanning_in_windows_explorer-16.00-en": "Scan in Windows Explorer", "manual_scanning-16.00-en": "Scan files manually", "check_for_malware_at_set_times-psb-16.00-en": "Scheduling scans", "how_to_scan-psb-16.00-en": "How to scan my computer", "allow_program_on_sys_control_blocklist_to_run-16.00-en": "Allow applications that DeepGuard has blocked", "what_is_dataguard-16.00-en": "Using DataGuard", "what_is_ransomware_protection-16.00-en": "Using Ransomware Protection", "turn_on_deepguard-16.00-en": "What is DeepGuard", "see_the_programs_in_quarantine-16.00-en": "View quarantined items", "release_a_program_from_quarantine-16.00-en": "Restore quarantined items", "exclude_files_from_manual_scan_by_loc-16.00-en": "Exclude files or folders from scanning", "exclude_applications_from_manual_scan-16.00-en": "View excluded applications", "editing_protected_folders-16.00-en": "Adding and removing protected folders", "app_file_control-16.00-en": "Using DataGuard Access Control", "advanced_network_protection-16.00-en": "Prevent applications from downloading harmful files", "using_amsi_integration-16.00-en": "Using AMSI integration to identify script-based attacks", "vsp_main-16.00-en": "Protecting the computer against harmful content", "blocking_suspicious_and_illegal-16.00-en": "Blocking suspicious and prohibited websites", "reputation_rating_icons-16.00-en": "Using reputation rating icons", "handling_blocked_sites-16.00-en": "What to do when a website is blocked", "allowing_blocking_web_sites-psb-16.00-en": "Web site exceptions", "turning_surfguard_on_off-16.00-en": "Blocking harmful websites", "installing_bp_extension_chrome-16.00-en": "How to install the WithSecure browsing protection extension in Google Chrome", "installing_bp_extension_edge-16.00-en": "How to install the WithSecure browser protection extension in Microsoft Edge (Chromium)", "installing_bp_extension_firefox-16.00-en": "How to install the WithSecure browsing protection extension in Mozilla Firefox", "bp_extension_installation-16.00-en": "Browsing protection extension deployment via GPO", "installing_bp_manually_psb-16.00-en": "Checking that browser extensions are in use", "use_internet_safely-16.00-en": "Protecting your web browsing", "turning_connection_control_on-16.00-en": "Turning on Connection control", "using_connection_control-16.00-en": "Using Connection control", "connection_control-16.00-en": "Protecting your sensitive data", "content_types_suite-1500-16.00-en": "Content categories", "block_web_pages_local-16.00-en": "Blocking web content", "limiting_access_to_web-16.00-en": "Setting up content control", "using_search_result_filter-16.00-en": "Turning on the search result filter", "search_result_filter-16.00-en": "Using the search result filter", "id20080702155042-16.00-en": "Open Windows Event Viewer", "central_management-16.00-en": "Central management", "firewall_settings-16.00-en": "Changing Windows Firewall settings", "concept_3rd_party-16.00-en": "Using personal firewalls", "firewall-16.00-en": "What is a firewall", "keeping_software_up_to_date-16.00-en": "Keeping your software up to date", "view_updates-16.00-en": "View the latest updates", "updating_offline_cs_hosts-16.00-en": "Updating malware definitions on isolated Client Security hosts", "change_connection_settings-16.00-en": "Change connection settings", "aua-16.00-en": "How to use updates", "rtpn-16.00-en": "Security Data ", "improving_product-16.00-en": "Improving the product", "privacy-16.00-en": "Privacy", "version_information-16.00-en": "Where can I find version information of the product?", "support_tool-16.00-en": "Using the support tool", "debugging_product_issues-16.00-en": "Debugging product issues", "techical_support_phone_scams-16.00-en": "Phone scams and what to do if you think you are targeted", "technical_support-16.00-en": "Technical support" } }