{ "product_webhelp-latest-en.json": { "title": "title_product_webhelp_000001_54592E4", "title_product_webhelp_000001_54592E4": "WithSecure Elements Endpoint Protection for Computers ", "shortdesc": "shortdesc_product_webhelp_000003_E682268", "shortdesc_product_webhelp_000003_E682268": "This documentation provides instructions and information on using the product. ", "content.p_product_webhelp_000008_E3EA3BA": "Download the Elements Endpoint Protection for Windows administrator's guide (PDF).", "content.dt_product_webhelp_00000C_CB02324": "Installation packages", "content.dd_product_webhelp_00000D_6B02D5B": "You can find the installation packages for the product in the WithSecure Elements Endpoint Protection portal under Downloads.", "desc": [ "content.p_product_webhelp_000008_E3EA3BA", { "dl.dl_product_webhelp_00000A_BC2074A": [ { "dlentry.dlentry_product_webhelp_00000B_ABE021B": [ "content.dt_product_webhelp_00000C_CB02324", "content.dd_product_webhelp_00000D_6B02D5B" ] } ] } ] }, "introduction-latest-en.json": { "title": "title_introduction_000001_CBA8D0CB", "title_introduction_000001_CBA8D0CB": "Introduction", "shortdesc": "shortdesc_introduction_000002_C4E84C88", "shortdesc_introduction_000002_C4E84C88": "This guide gives you general information about the product and instructs you on how to get started with and use it. ", "content.note_introduction_00000D_12C11813": "Note: For installation and deployment instructions, see WithSecure Elements Endpoint Protection Administrator's Guide.", "content.p_introduction_00000F_44312101": "WithSecure Elements Agent for Computers offers the most powerful protection for Windows computers with the latest tools available. It includes a Premium version that incorporates advanced security functions, such as DataGuard and Application Control. Rapid Detection and Response can also be activated by changing the subscription type.", "content.p_introduction_000012_81D325B9": "The product can be installed under the following subscriptions:", "choice.choice_introduction_000014_4A879C4E": "WithSecure Elements EPP for Computers", "choice.choice_introduction_000015_7F1BFE64": "WithSecure Elements EPP for Computers Premium", "choice.choice_introduction_000016_9C75F731": "WithSecure Elements EDR and EPP for Computers", "choice.choice_introduction_000017_D49B1D3A": "WithSecure Elements EDR and EPP for Computers Premium", "desc": [ "content.note_introduction_00000D_12C11813", "content.p_introduction_00000F_44312101", "content.p_introduction_000012_81D325B9", { "choices.ul_introduction_000013_85292F4F": [ "choice.choice_introduction_000014_4A879C4E", "choice.choice_introduction_000015_7F1BFE64", "choice.choice_introduction_000016_9C75F731", "choice.choice_introduction_000017_D49B1D3A" ] } ] }, "sys_reqs_psbclient-latest-en.json": { "title": "title_sys_reqs_psbclient_000001_ECDD", "title_sys_reqs_psbclient_000001_ECDD": "System requirements", "shortdesc": "shortdesc_sys_reqs_psbclient_000002_F241", "shortdesc_sys_reqs_psbclient_000002_F241": "This section contains important information about WithSecure Elements Agent for Computers for Windows. ", "content.p_sys_reqs_psbclient_00000F_B6AF": "We strongly recommend that you read the entire document before you start using the product.", "content.dt_sys_reqs_psbclient_000012_143F": "Supported browsers", "content.dd_sys_reqs_psbclient_000013_8DDE": "", "choice.choice_sys_reqs_psbclient_000015_3425": "Microsoft Edge.", "choice.choice_sys_reqs_psbclient_000016_6AB8": "Chrome, two latest major versions.", "choice.choice_sys_reqs_psbclient_000017_87CB": "Firefox, two latest major versions.", "content.dt_sys_reqs_psbclient_000019_3D3B": "Supported operating systems", "content.dd_sys_reqs_psbclient_00001A_2146": "", "content.note_sys_reqs_psbclient_00001B_DCDC": "Note: WithSecure supports only operating systems that are currently supported by their vendor. Learn more about WithSecure’s operating system support policies at Product updates and supported versions. If you are interested in long-term support for a platform that vendors no longer support, contact your sales representative.
", "content.dd_p_sys_reqs_psbclient_00001E_B828": "Elements Agent for Computers for Windows supports the following operating system versions:
", "choice.choice_sys_reqs_psbclient_000021_CAED": "Microsoft Windows 11 Enterprise LTSC / IoT Enterprise LTSC version 24H2", "choice.choice_sys_reqs_psbclient_000022_AEBD": "Microsoft Windows 11 (all 64-bit editions, including ARM64)", "content.note_sys_reqs_psbclient_000023_0B0E": "Note: The client application requires .NET Framework 4.7.2 and installs it automatically if it is missing.
", "content.note_sys_reqs_psbclient_000024_B1E0": "Note: All operating systems must have TLS 1.2 configured and enabled. Also, make sure that the Turn off Automatic Root Certificate Update option in Microsoft Group Policy is turned off to allow establishing TLS connections. The operating systems must support Microsoft Azure Code Signing certificates. You can find more information about Azure Code Signing support.
", "content.p_sys_reqs_psbclient_000036_7F38": "", "content.dt_sys_reqs_psbclient_000028_BDFC": "System requirements", "content.dd_sys_reqs_psbclient_000029_F5E4": "", "content.dd_p_sys_reqs_psbclient_00002A_E180": "The recommended system requirements are:
", "choice.choice_sys_reqs_psbclient_00002C_209E": "Processor: A Windows compatible 64-bit processor with two or more cores.", "choice.choice_sys_reqs_psbclient_00002D_9978": "Memory: 4 GB or more.", "choice.choice_sys_reqs_psbclient_00002E_514A": "Disk space: 2 GB free disk space.", "choice.choice_sys_reqs_psbclient_00002F_0A33": "Display with a resolution of 1024 x 768 or higher.", "choice.choice_sys_reqs_psbclient_000030_7DCC": "Internet connection: An Internet connection is required to validate your subscription, receive product updates, and use the cloud-based detection.", "choice.choice_sys_reqs_psbclient_000031_7CAD": "Javascript must be enabled in the browser settings to enable active block pages.", "content.dt_sys_reqs_psbclient_000033_544C": "Supported languages", "content.dd_sys_reqs_psbclient_000034_8741": "The supported languages are English, Czech, Danish, Dutch, Estonian, Finnish, French, French (Canadian), German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Portuguese (Brazilian), Romanian, Russian, Slovenian, Spanish, Spanish (Latin America), Swedish, Turkish, Traditional Chinese (Hong Kong), Traditional Chinese (Taiwan), and Simplified Chinese (PRC).", "desc": [ "content.p_sys_reqs_psbclient_00000F_B6AF", { "dl.dl_sys_reqs_psbclient_000010_10AC": [ { "dlentry.dlentry_sys_reqs_psbclient_000011_B4B3": [ "content.dt_sys_reqs_psbclient_000012_143F", "content.dd_sys_reqs_psbclient_000013_8DDE", { "choices.ul_sys_reqs_psbclient_000014_73F9": [ "choice.choice_sys_reqs_psbclient_000015_3425", "choice.choice_sys_reqs_psbclient_000016_6AB8", "choice.choice_sys_reqs_psbclient_000017_87CB" ] } ] }, { "dlentry.dlentry_sys_reqs_psbclient_000018_D062": [ "content.dt_sys_reqs_psbclient_000019_3D3B", "content.dd_sys_reqs_psbclient_00001A_2146", "content.note_sys_reqs_psbclient_00001B_DCDC", "content.dd_p_sys_reqs_psbclient_00001E_B828", { "choices.ul_sys_reqs_psbclient_000020_57F2": [ "choice.choice_sys_reqs_psbclient_000021_CAED", "choice.choice_sys_reqs_psbclient_000022_AEBD" ] }, "content.note_sys_reqs_psbclient_000023_0B0E", "content.note_sys_reqs_psbclient_000024_B1E0", "content.p_sys_reqs_psbclient_000036_7F38" ] }, { "dlentry.dlentry_sys_reqs_psbclient_000027_334B": [ "content.dt_sys_reqs_psbclient_000028_BDFC", "content.dd_sys_reqs_psbclient_000029_F5E4", "content.dd_p_sys_reqs_psbclient_00002A_E180", { "choices.ul_sys_reqs_psbclient_00002B_B59B": [ "choice.choice_sys_reqs_psbclient_00002C_209E", "choice.choice_sys_reqs_psbclient_00002D_9978", "choice.choice_sys_reqs_psbclient_00002E_514A", "choice.choice_sys_reqs_psbclient_00002F_0A33", "choice.choice_sys_reqs_psbclient_000030_7DCC", "choice.choice_sys_reqs_psbclient_000031_7CAD" ] } ] }, { "dlentry.dlentry_sys_reqs_psbclient_000032_0FDE": [ "content.dt_sys_reqs_psbclient_000033_544C", "content.dd_sys_reqs_psbclient_000034_8741" ] } ] } ] }, "getting_started-latest-en.json": { "title": "title_getting_started_000001_B96B084", "title_getting_started_000001_B96B084": "Getting started", "shortdesc": "shortdesc_getting_started_000002_4FCFD50", "shortdesc_getting_started_000002_4FCFD50": "This section describes how you can access the product tools and features and how you can change the product settings. ", "content.note_getting_started_00000D_0AEE4CE": "Note: Your administrator may have enforced some security settings, which means that you may not be able to locally change some features.", "desc": [ "content.note_getting_started_00000D_0AEE4CE" ] }, "change_settings-latest-en.json": { "title": "title_change_settings_000001_BB437B6", "title_change_settings_000001_BB437B6": "Changing the product settings", "shortdesc": "shortdesc_change_settings_000002_12C60A3", "shortdesc_change_settings_000002_12C60A3": "You can control how the product behaves by changing its settings. ", "content.p_change_settings_00000B_BE5495D": "Note that you need administrative rights to change the product settings. Some product settings can be accessed from the tray icon context menu.", "content.note_change_settings_00000C_F4A2D61": "Note: Your administrator may have enforced some security settings, which means that you may not be able to locally change some features.", "desc": [ "content.p_change_settings_00000B_BE5495D", "content.note_change_settings_00000C_F4A2D61" ], "related": [ "running_virus_scan-psb-latest-en", "app_file_control-latest-en", "firewall_settings-latest-en", "close_scan_wizard-latest-en" ] }, "tray_context_menu-latest-en.json": { "title": "title_tray_context_menu_000001_1752D", "title_tray_context_menu_000001_1752D": "Quick access to product settings", "shortdesc": "shortdesc_tray_context_menu_000002_BDF0F", "shortdesc_tray_context_menu_000002_BDF0F": "Some product settings can be accessed from the tray icon context menu. ", "content.p_tray_context_menu_00000E_464B0": "To open the tray icon context menu, follow these instructions:", "content.note_tray_context_menu_00000F_3D5BB": "Note: If the product icon is hidden, click the Show hidden icons arrow in the taskbar first.", "step.step_tray_context_menu_000012_AF330": "Open WithSecure Elements Agent from the Windows Start menu.", "cell.entry_tray_context_menu_00001F_F9E05": "Option", "cell.entry_tray_context_menu_000021_B206C": "Description", "cell.entry_tray_context_menu_000025_81D3D": "View current status", "cell.entry_tray_context_menu_000028_1BA9D": "Shows the current protection status of your computer.", "cell.entry_tray_context_menu_00002B_8A721": "Check for updates", "cell.entry_tray_context_menu_00002E_FFC6B": "Checks and downloads the latest updates.", "cell.entry_tray_context_menu_000031_3745A": "View recent events", "cell.entry_tray_context_menu_000034_E8CF5": "Shows the actions that the product has taken to protect your computer.", "cell.entry_tray_context_menu_000037_10DC6": "Open settings", "cell.entry_tray_context_menu_00003A_5FA03": "Opens the product settings.", "cell.entry_tray_context_menu_00003D_921B7": "About", "cell.entry_tray_context_menu_000040_74FA1": "Shows the version information of the product.", "content.p_tray_context_menu_000018_4D23A": "", "step.step_tray_context_menu_000016_D774F": "Open the context menu and review the available options.", "content.title_tray_context_menu_000019_56771": "Menu options", "desc": [ "content.p_tray_context_menu_00000E_464B0", "content.note_tray_context_menu_00000F_3D5BB", { "steps.steps_tray_context_menu_000011_62F2E": [ "step.step_tray_context_menu_000012_AF330", "step.step_tray_context_menu_000016_D774F", "content.p_tray_context_menu_000018_4D23A", { "table.table_menu-options": [ { "thead.thead_tray_context_menu_00001D_D785A": [ "cell.entry_tray_context_menu_00001F_F9E05", "cell.entry_tray_context_menu_000021_B206C" ] }, { "row.row_tray_context_menu_000024_A0283": [ "cell.entry_tray_context_menu_000025_81D3D", "cell.entry_tray_context_menu_000028_1BA9D" ] }, { "row.row_tray_context_menu_00002A_28E8F": [ "cell.entry_tray_context_menu_00002B_8A721", "cell.entry_tray_context_menu_00002E_FFC6B" ] }, { "row.row_tray_context_menu_000030_477B6": [ "cell.entry_tray_context_menu_000031_3745A", "cell.entry_tray_context_menu_000034_E8CF5" ] }, { "row.row_tray_context_menu_000036_03BB4": [ "cell.entry_tray_context_menu_000037_10DC6", "cell.entry_tray_context_menu_00003A_5FA03" ] }, { "row.row_tray_context_menu_00003C_57263": [ "cell.entry_tray_context_menu_00003D_921B7", "cell.entry_tray_context_menu_000040_74FA1" ] } ] } ] }, "content.title_tray_context_menu_000019_56771" ] }, "turning_off_features-latest-en.json": { "title": "title_turning_off_features_000008E61", "title_turning_off_features_000008E61": "Turning off all security features", "shortdesc": "shortdesc_turning_off_features_0000079E9", "shortdesc_turning_off_features_0000079E9": "You can turn off all of the security features if you need to free up more system resources. ", "content.note_turning_off_features_00000E3C4": "Note: Your administrator may have set a policy that prevents you from turning the security features off.", "content.note_turning_off_features_00000CBDA": "Note: Your computer is not fully protected when you turn off the security features.", "step.step_turning_off_features_00000A168": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_turning_off_features_00001B0C3": "On the main page, select .", "step.step_turning_off_features_00001539F": "Select Turn off all security features.", "content.p_turning_off_features_00001B712": "The features are automatically turned back on the next time you restart your computer. You can also turn them on manually on the main view of the product.", "desc": [ "content.note_turning_off_features_00000E3C4", "content.note_turning_off_features_00000CBDA", { "steps.steps_turning_off_features_00000F586": [ "step.step_turning_off_features_00000A168", "step.step_turning_off_features_00001B0C3", "step.step_turning_off_features_00001539F" ] }, "content.p_turning_off_features_00001B712" ] }, "notifications-latest-en.json": { "title": "title_notifications_000001_235F032C", "title_notifications_000001_235F032C": "How to see what the product has done", "shortdesc": "shortdesc_notifications_000002_8D5B4C5B", "shortdesc_notifications_000002_8D5B4C5B": "The protection status icon shows whether the product and its features are working. The event history shows how the product has protected your computer. ", "content.p_notifications_00000B_BDEB7CAC": "Use the protection status icon to check whether the product and its features are working. Use the event history to review detections and other actions that the product has taken.", "desc": [ "content.p_notifications_00000B_BDEB7CAC" ] }, "overall_status_of_protection_psb-latest-en.json": { "title": "title_overall_status_of_protec_0C0C2", "title_overall_status_of_protec_0C0C2": "Protection status icons", "shortdesc": "shortdesc_overall_status_of_protec_0F755", "shortdesc_overall_status_of_protec_0F755": "The protection status icon shows you the overall status of the product and its features. ", "content.p_overall_status_of_protec_07AA3": "The protection status icons:", "content.title_overall_status_of_protec_03A63": "Status icon descriptions", "cell.entry_overall_status_of_protec_0B374": "Status icon", "cell.entry_overall_status_of_protec_05F1A": "Status name", "cell.entry_overall_status_of_protec_04486": "Description", "cell.entry_overall_status_of_protec_021A1": "", "cell.entry_overall_status_of_protec_024E9": "OK", "cell.entry_overall_status_of_protec_01F40": "Your computer is protected.
Features are turned on and working properly.", "cell.entry_overall_status_of_protec_003DC": "", "cell.entry_overall_status_of_protec_083E0": "Expired", "cell.entry_overall_status_of_protec_0B0F3": "Your computer is not protected.
The subscription has expired.", "cell.entry_overall_status_of_protec_0509D": "", "cell.entry_overall_status_of_protec_09FA2": "Expired and disabled", "cell.entry_overall_status_of_protec_0A777": "Your computer is not protected.
The subscription has expired and the product has been disabled.", "cell.entry_overall_status_of_protec_03835": "", "cell.entry_overall_status_of_protec_058DD": "Disabled; malfunction", "cell.entry_overall_status_of_protec_01A94": "Your computer is not fully or at all protected.
The product requires immediate action, for example, a critical feature is turned off or malfunctioning, or updates are very old.", "cell.entry_overall_status_of_protec_05DEC": "", "cell.entry_overall_status_of_protec_047E8": "Disabled", "cell.entry_overall_status_of_protec_06B31": "Your computer is not fully protected.
The product requires your attention, for example, a security feature such as Reputation-based browsing is turned off.", "cell.entry_overall_status_of_protec_085A7": "", "cell.entry_overall_status_of_protec_04228": "Updating", "cell.entry_overall_status_of_protec_02CBC": "The protection is being set up.
The product is updating.", "desc": [ "content.p_overall_status_of_protec_07AA3", "content.title_overall_status_of_protec_03A63", { "table.table_status-icon-descriptions": [ { "thead.thead_overall_status_of_protec_090EC": [ "cell.entry_overall_status_of_protec_0B374", "cell.entry_overall_status_of_protec_05F1A", "cell.entry_overall_status_of_protec_04486" ] }, { "row.row_overall_status_of_protec_0B2E0": [ "cell.entry_overall_status_of_protec_021A1", "cell.entry_overall_status_of_protec_024E9", "cell.entry_overall_status_of_protec_01F40" ] }, { "row.row_overall_status_of_protec_0FA95": [ "cell.entry_overall_status_of_protec_003DC", "cell.entry_overall_status_of_protec_083E0", "cell.entry_overall_status_of_protec_0B0F3" ] }, { "row.row_overall_status_of_protec_02BC8": [ "cell.entry_overall_status_of_protec_0509D", "cell.entry_overall_status_of_protec_09FA2", "cell.entry_overall_status_of_protec_0A777" ] }, { "row.row_overall_status_of_protec_096D0": [ "cell.entry_overall_status_of_protec_03835", "cell.entry_overall_status_of_protec_058DD", "cell.entry_overall_status_of_protec_01A94" ] }, { "row.row_overall_status_of_protec_046A5": [ "cell.entry_overall_status_of_protec_05DEC", "cell.entry_overall_status_of_protec_047E8", "cell.entry_overall_status_of_protec_06B31" ] }, { "row.row_overall_status_of_protec_0B247": [ "cell.entry_overall_status_of_protec_085A7", "cell.entry_overall_status_of_protec_04228", "cell.entry_overall_status_of_protec_02CBC" ] } ] } ] }, "protection_status_tray_icons-latest-en.json": { "title": "title_protection_status_tray_i_0259A", "title_protection_status_tray_i_0259A": "Protection status tray icons", "shortdesc": "shortdesc_protection_status_tray_i_068B5", "shortdesc_protection_status_tray_i_068B5": "The following protections status icons are shown on the system tray when the product requires your attention or action. ", "content.title_protection_status_tray_i_0F880": "Status icon descriptions", "cell.entry_protection_status_tray_i_036BB": "Status tray icon", "cell.entry_protection_status_tray_i_0DC6D": "Status name", "cell.entry_protection_status_tray_i_08B3C": "Description", "cell.entry_protection_status_tray_i_08138": "", "cell.entry_protection_status_tray_i_0AEE1": "Attention", "cell.entry_protection_status_tray_i_0F7DF": "Your computer is not fully protected.
The product requires your attention, for example, one or more security features are turned off or the updates are very old.", "cell.entry_protection_status_tray_i_0E5A9": "", "cell.entry_protection_status_tray_i_04732": "Warning", "cell.entry_protection_status_tray_i_02303": "Your computer is not protected.
The product requires immediate action, for example, the subscription has expired or a critical feature is malfunctioning.", "desc": [ "content.title_protection_status_tray_i_0F880", { "table.table_status-icon-descriptions": [ { "thead.thead_protection_status_tray_i_062DB": [ "cell.entry_protection_status_tray_i_036BB", "cell.entry_protection_status_tray_i_0DC6D", "cell.entry_protection_status_tray_i_08B3C" ] }, { "row.row_protection_status_tray_i_0359B": [ "cell.entry_protection_status_tray_i_08138", "cell.entry_protection_status_tray_i_0AEE1", "cell.entry_protection_status_tray_i_0F7DF" ] }, { "row.row_protection_status_tray_i_02685": [ "cell.entry_protection_status_tray_i_0E5A9", "cell.entry_protection_status_tray_i_04732", "cell.entry_protection_status_tray_i_02303" ] } ] } ] }, "close_scan_wizard-latest-en.json": { "title": "title_recent_events_000001_A5820984", "title_recent_events_000001_A5820984": "Viewing recent events for the product", "shortdesc": "shortdesc_recent_events_000002_F46F6812", "shortdesc_recent_events_000002_F46F6812": "You can see what the product has done and how it has protected your computer on the Event history page. ", "content.p_recent_events_000011_A76538B3": "The event history shows you various events for the installed products and details of the protective measures that the products have taken. For example, it shows you all the harmful items that have been detected and either cleaned or quarantined.", "content.p_recent_events_000012_474A8BC0": "To see your product's entire event history:", "step.step_recent_events_000014_714B0179": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_recent_events_000018_B916650C": "On the main page, select .", "content.p_recent_events_00001E_E4B48CDC": "The Event history page opens.", "step.step_recent_events_00001B_2F1E3BE6": "Select Recent events.", "content.p_recent_events_000020_E6CFFF6A": "The event history shows you the time and description of each event. Depending on the type of event, you can click the event to see more details for it. For example, for harmful files you can see the following information:", "choice.choice_recent_events_000022_F221AEFE": "Date and time when the harmful file was found", "choice.choice_recent_events_000023_90438020": "The name of the malware and its location on your computer", "choice.choice_recent_events_000024_5D9A8343": "The performed action", "desc": [ "content.p_recent_events_000011_A76538B3", "content.p_recent_events_000012_474A8BC0", { "steps.steps_recent_events_000013_E2B74146": [ "step.step_recent_events_000014_714B0179", "step.step_recent_events_000018_B916650C", "step.step_recent_events_00001B_2F1E3BE6", "content.p_recent_events_00001E_E4B48CDC" ] }, "content.p_recent_events_000020_E6CFFF6A", { "choices.ul_recent_events_000021_D07B59F2": [ "choice.choice_recent_events_000022_F221AEFE", "choice.choice_recent_events_000023_90438020", "choice.choice_recent_events_000024_5D9A8343" ] } ] }, "vsp_main-latest-en.json": { "title": "title_stop_viruses_and_other_m_04D22", "title_stop_viruses_and_other_m_04D22": "Protecting the computer against harmful content", "shortdesc": "shortdesc_stop_viruses_and_other_m_0FB3F", "shortdesc_stop_viruses_and_other_m_0FB3F": "The product protects the computer from programs that may steal personal information, damage the computer, or use it for illegal purposes. ", "content.p_stop_viruses_and_other_m_04577": "By default, the malware protection handles all harmful files as soon as it finds them so that they can cause no harm.", "content.p_stop_viruses_and_other_m_075BA": "The product automatically scans your local hard drives, any removable media (such as portable drives or DVDs), and any content that you download.", "content.p_stop_viruses_and_other_m_020A0": "The product also watches your computer for any changes that may suggest that you have harmful files on your computer. When the product detects any dangerous system changes, for example changes in system settings or attempts to change important system processes, its DeepGuard component stops the application from running as it can be harmful.", "content.note_stop_viruses_and_other_m_03B95": "Note: Your administrator may enforce some security settings, which means that you may not be able to locally change some features.", "desc": [ "content.p_stop_viruses_and_other_m_04577", "content.p_stop_viruses_and_other_m_075BA", "content.p_stop_viruses_and_other_m_020A0", "content.note_stop_viruses_and_other_m_03B95" ] }, "what_is_harmful_content-latest-en.json": { "title": "title_what_is_harmful_content_005D1E", "title_what_is_harmful_content_005D1E": "What harmful content does", "shortdesc": "shortdesc_what_is_harmful_content_00F0D1", "shortdesc_what_is_harmful_content_00F0D1": "Harmful applications and files can try to damage your data or gain unauthorized access to your computer system to steal your private information. ", "content.p_what_is_harmful_content_00AA5E": "This section describes common types of harmful content, including potentially unwanted applications, worms, trojans, backdoors, exploits, and exploit kits. The following topics explain how each type can affect your computer or data.", "desc": [ "content.p_what_is_harmful_content_00AA5E" ] }, "potentially_unwanted-latest-en.json": { "title": "title_potentially_unwanted_00000E823", "title_potentially_unwanted_00000E823": "Potentially unwanted applications (PUA) and unwanted applications (UA)", "shortdesc": "shortdesc_potentially_unwanted_00000C241", "shortdesc_potentially_unwanted_00000C241": "'Potentially unwanted applications' have behaviors or traits that you may consider undesirable or unwanted. 'Unwanted applications' can affect your device or data more severely. ", "content.p_potentially_unwanted_00000DBDD": "An application may be identified as 'potentially unwanted' (PUA) if it can:", "step.step_potentially_unwanted_000014803": "Affect your privacy or productivity - for example, exposes personal information or performs unauthorized actions", "step.step_potentially_unwanted_000017547": "Put undue stress on your device's resources - for example, uses too much storage or memory", "step.step_potentially_unwanted_00001ACBC": "Compromise the security of your device or the information stored on it - for example, exposes you to unexpected content or applications", "content.p_potentially_unwanted_000017C2B": "These behaviors and traits can affect your device or data to a varying degree. They are not however harmful enough to warrant classifying the application as malware.", "content.p_potentially_unwanted_00001E27C": "An application that shows more severe behaviors or traits is considered an 'unwanted application' (UA). The product will treat such applications with more caution.", "content.p_potentially_unwanted_0000152AE": "The product will handle an application differently depending on whether it is a PUA or UA:", "step.step_potentially_unwanted_00001F6D5": "A potentially unwanted application - The product will automatically block the application from running. If you are certain that you trust the application, you may instruct the WithSecure product to exclude it from scanning. You must have administrative rights to exclude a blocked file from scanning.", "step.step_potentially_unwanted_00001E716": "An unwanted application - The product will automatically block the application from running.", "desc": [ "content.p_potentially_unwanted_00000DBDD", { "steps.ul_potentially_unwanted_000017C18": [ "step.step_potentially_unwanted_000014803", "step.step_potentially_unwanted_000017547", "step.step_potentially_unwanted_00001ACBC" ] }, "content.p_potentially_unwanted_000017C2B", "content.p_potentially_unwanted_00001E27C", "content.p_potentially_unwanted_0000152AE", { "steps.ul_potentially_unwanted_00001F2CA": [ "step.step_potentially_unwanted_00001F6D5", "step.step_potentially_unwanted_00001E716" ] } ], "related": [ "activate_real_time_scanning-psb-latest-en", "running_virus_scan-psb-latest-en", "app_file_control-latest-en" ] }, "worms-latest-en.json": { "title": "title_worms_000001_442F23D0", "title_worms_000001_442F23D0": "Worms", "shortdesc": "shortdesc_worms_000002_A55239CD", "shortdesc_worms_000002_A55239CD": "Worms are programs that send copies of themselves from one device to another over a network. Some worms also perform harmful actions on an affected device. ", "content.p_worms_00000C_1A04DFEC": "Many worms are designed to appear attractive to a user. They may look like images, videos, applications or any other kind of useful program or file. The aim of the deception is to lure the user into installing the worm. Other worms are designed to be completely stealthy, as they exploit flaws in the device (or in programs installed on it) to install themselves without ever being noticed by the user.", "content.p_worms_00000D_CA83D8FB": "Once installed, the worm uses the device's physical resources to create copies of itself, and then send those copies to any other devices it can reach over a network. If a large quantity of worm copies is being sent out, the device's performance may suffer. If many devices on a network are affected and sending out worm copies, the network itself may be disrupted. Some worms can also do more direct damage to an affected device, such as modifying files stored on it, installing other harmful applications or stealing data.", "content.p_worms_00000E_52F1AE85": "Most worms only spread over one particular type of network. Some worms can spread over two or more types, though they are relatively rare. Usually, worms will try and spread over one of the following networks (though there are those that target less popular channels):", "step.step_worms_000010_B5579BA3": "Local networks", "step.step_worms_000011_116DE8A4": "Email networks", "step.step_worms_000012_9D824369": "Social media sites", "step.step_worms_000013_5FF126DB": "Peer-to-peer (P2P) connections", "step.step_worms_000014_0282260C": "SMS or MMS messages", "desc": [ "content.p_worms_00000C_1A04DFEC", "content.p_worms_00000D_CA83D8FB", "content.p_worms_00000E_52F1AE85", { "steps.ul_worms_00000F_550C828F": [ "step.step_worms_000010_B5579BA3", "step.step_worms_000011_116DE8A4", "step.step_worms_000012_9D824369", "step.step_worms_000013_5FF126DB", "step.step_worms_000014_0282260C" ] } ], "related": [ "activate_real_time_scanning-psb-latest-en", "running_virus_scan-psb-latest-en", "app_file_control-latest-en" ] }, "trojans-latest-en.json": { "title": "title_trojans_000001_048C142C", "title_trojans_000001_048C142C": "Trojans", "shortdesc": "shortdesc_trojans_000002_154D1743", "shortdesc_trojans_000002_154D1743": "Trojans are programs that offer, or appears to offer, an attractive function or feature, but then quietly perform harmful actions in the background. ", "content.p_trojans_00000E_FEF3CC53": "Named after the Trojan Horse of Greek legend, trojans are designed to appear attractive to a user. They may look like games, screensavers, application updates or any other useful program or file. Some trojans will mimic or even copy popular or well-known programs to appear more trustworthy. The aim of the deception is to lure the user into installing the trojan.", "content.p_trojans_00000F_73F2A4CB": "Once installed, trojans can also use 'decoys' to maintain the illusion that they are legitimate. For example, a trojan disguised as a screensaver application or a document file will display an image or a document. While the user is distracted by these decoys, the trojan can quietly perform other actions in the background.", "content.p_trojans_000010_2F999F65": "Trojans will usually either make harmful changes to the device (such as deleting or encrypting files, or changing program settings) or steal confidential data stored on it. Trojans can be grouped by the actions they perform:", "step.step_trojans_000012_AEC5BCB4": "Trojan-downloader: connects to a remote site to download and install other programs", "step.step_trojans_000014_40B8ACD6": "Trojan-dropper: contains one or more extra programs, which it installs", "subchoice.choice_trojans_000019_78536BBA": "Banking-trojan: A specialized trojan-pws that specifically looks for usernames and passwords for online banking portals", "step.step_trojans_000016_D8051129": "Trojan-pws: Steals passwords stored on the device or entered into a web browser", "step.step_trojans_00001B_A8C00351": "Trojan-spy: Monitors activity on the device and forwards the details to a remote site", "desc": [ "content.p_trojans_00000E_FEF3CC53", "content.p_trojans_00000F_73F2A4CB", "content.p_trojans_000010_2F999F65", { "steps.ul_trojans_000011_59BEDAAA": [ "step.step_trojans_000012_AEC5BCB4", "step.step_trojans_000014_40B8ACD6", "step.step_trojans_000016_D8051129", { "subchoices.ul_trojans_000018_E074FA6D": [ "subchoice.choice_trojans_000019_78536BBA" ] }, "step.step_trojans_00001B_A8C00351" ] } ], "related": [ "activate_real_time_scanning-psb-latest-en", "running_virus_scan-psb-latest-en", "app_file_control-latest-en" ] }, "backdoors-latest-en.json": { "title": "title_backdoors_000001_DBE5B57C", "title_backdoors_000001_DBE5B57C": "Backdoors", "shortdesc": "shortdesc_backdoors_000002_3CB58FC4", "shortdesc_backdoors_000002_3CB58FC4": "Backdoors are features or programs that can be used to evade the security features of a program, device, portal, or service. ", "content.p_backdoors_00000C_841B8219": "A feature in a program, device, portal or service can be a backdoor if its design or implementation introduces a security risk. For example, hardcoded administrator access to an online portal can be used as a backdoor.", "content.p_backdoors_00000D_C3C55529": "Backdoors usually take advantage of flaws in the code of a program, device, portal, or service. The flaws may be bugs, vulnerabilities or undocumented features.", "content.p_backdoors_00000E_F48309A7": "Attackers use backdoors to gain unauthorized access or to perform harmful actions that allow them to evade security features such as access restrictions, authentication or encryption.", "desc": [ "content.p_backdoors_00000C_841B8219", "content.p_backdoors_00000D_C3C55529", "content.p_backdoors_00000E_F48309A7" ], "related": [ "activate_real_time_scanning-psb-latest-en", "running_virus_scan-psb-latest-en", "app_file_control-latest-en" ] }, "exploits-latest-en.json": { "title": "title_exploits_000001_4B2D854F", "title_exploits_000001_4B2D854F": "Exploits", "shortdesc": "shortdesc_exploits_000002_7CBC665F", "shortdesc_exploits_000002_7CBC665F": "Exploits are objects or methods that take advantage of a flaw in a program to make it behave unexpectedly. Doing so creates conditions that an attacker can use to perform other harmful actions. ", "content.p_exploits_00000C_3947A610": "An exploit can be either an object or a method. For example, a specially crafted program, a piece of code or a string of characters are all objects; a specific sequence of commands is a method.", "content.p_exploits_00000D_14A78566": "An exploit is used to take advantage of a flaw or loophole (also known as a vulnerability) in a program. Because every program is different, each exploit has to be carefully tailored to that specific program.", "content.p_exploits_00000F_9AFE932A": "There are several ways for an attacker to deliver an exploit so that it can affect a computer or device:", "step.step_exploits_000011_7E622459": "Embedding it in a hacked or specially crafted program - when you install and launch the program, the exploit is launched", "step.step_exploits_000012_3AB49199": "Embedding it in a document attached to an email - when you open the attachment, the exploit is launched", "step.step_exploits_000013_E3115254": "Hosting it on a hacked or harmful website - when you visit the site, the exploit is launched", "content.p_exploits_000014_7DBF3BA7": "Launching the exploit causes the program to behave unexpectedly, such as forcing it to crash, or tampering with the system's storage or memory. This can create conditions that allow an attacker to perform other harmful actions, such as stealing data or gaining access to restricted sections of the operating system.", "desc": [ "content.p_exploits_00000C_3947A610", "content.p_exploits_00000D_14A78566", "content.p_exploits_00000F_9AFE932A", { "steps.ul_exploits_000010_D33CCFE5": [ "step.step_exploits_000011_7E622459", "step.step_exploits_000012_3AB49199", "step.step_exploits_000013_E3115254" ] }, "content.p_exploits_000014_7DBF3BA7" ], "related": [ "activate_real_time_scanning-psb-latest-en", "running_virus_scan-psb-latest-en", "app_file_control-latest-en" ] }, "exploit_kits-latest-en.json": { "title": "title_exploit_kits_000001_EB92FB3C", "title_exploit_kits_000001_EB92FB3C": "Exploit kits", "shortdesc": "shortdesc_exploit_kits_000002_354295E6", "shortdesc_exploit_kits_000002_354295E6": "Exploit kits are toolkits used by attackers to manage exploits and deliver harmful programs to a vulnerable computer or device. ", "content.p_exploit_kits_00000E_C41AF0E1": "An exploit kit contains an inventory of exploits, each of which can take advantage of a flaw (vulnerability) in a program, computer or device. The kit itself is usually hosted on a harmful or a hacked site, so that any computer or device that visits the site is exposed to its effects.", "content.p_exploit_kits_000011_B60E2D87": "When a new computer or device connects to the booby-trapped site, the exploit kit probes it for any flaws that can be affected by an exploit in the kit's inventory. If one is found, the kit launches the exploit to take advantage of that vulnerability.", "content.p_exploit_kits_000012_8006F519": "After the computer or device is compromised, the exploit kit can deliver a payload to it. This is usually another harmful program that is installed and launched on the computer or device, which in turn performs other unauthorized actions.", "content.p_exploit_kits_000014_ACB88FF4": "Exploit kits are modular. Their controllers can add or remove exploits and payloads from the toolkit.", "desc": [ "content.p_exploit_kits_00000E_C41AF0E1", "content.p_exploit_kits_000011_B60E2D87", "content.p_exploit_kits_000012_8006F519", "content.p_exploit_kits_000014_ACB88FF4" ], "related": [ "activate_real_time_scanning-psb-latest-en", "running_virus_scan-psb-latest-en", "app_file_control-latest-en" ] }, "how_to_scan-psb-latest-en.json": { "title": "title_how_to_scan_psb_000001_8387FBC", "title_how_to_scan_psb_000001_8387FBC": "How to scan my computer", "shortdesc": "shortdesc_how_to_scan_psb_000002_DA7FA46", "shortdesc_how_to_scan_psb_000002_DA7FA46": "When Malware protection is turned on, it scans your computer for harmful files automatically. ", "content.p_how_to_scan_psb_00000C_00050C0": "We recommend that you keep Malware protection turned on all the time. You can also scan files manually and set up scheduled scans if you want to make sure that there are no harmful files on your computer or to scan files that you have excluded from the real-time scan. Set up a scheduled scan if you want to scan your computer regularly every day or week.", "desc": [ "content.p_how_to_scan_psb_00000C_00050C0" ] }, "real_time_scanning-latest-en.json": { "title": "title_real_time_scanning_000001_8E32", "title_real_time_scanning_000001_8E32": "How real-time scanning works", "shortdesc": "shortdesc_real_time_scanning_000002_673A", "shortdesc_real_time_scanning_000002_673A": "Real-time scanning protects the computer by scanning all files when they are accessed and by blocking access to those files that contain malware. ", "content.p_real_time_scanning_00000D_4A84": "When your computer tries to access a file, Real-time scanning scans the file for malware before it allows your computer to access the file.", "content.p_real_time_scanning_00000E_072B": "If Real-time scanning finds any harmful content, it puts the file to quarantine before it can cause any harm.", "content.title_real_time_scanning_00000F_33F5": "Does real-time scanning affect the performance of my computer?", "content.p_real_time_scanning_000010_FC10": "Normally, you do not notice the scanning process because it takes a small amount of time and system resources. The amount of time and system resources that real-time scanning takes depend on, for example, the contents, location and type of the file.", "content.p_real_time_scanning_000011_30BF": "Files on removable drives such as CDs, DVDs, and portable USB drives take a longer time to scan.", "content.note_real_time_scanning_000012_D7D3": "Note: Compressed files, such as .zip files, are not scanned by real-time scanning.", "content.p_real_time_scanning_000014_65AF": "Real-time scanning may slow down your computer if:", "step.step_real_time_scanning_000016_D19D": "you have a computer that does not meet the system requirements, or", "step.step_real_time_scanning_000017_40F0": "you access a lot of files at the same time. For example, when you open a directory that contains many files that need to be scanned.", "desc": [ "content.p_real_time_scanning_00000D_4A84", "content.p_real_time_scanning_00000E_072B", "content.title_real_time_scanning_00000F_33F5", "content.p_real_time_scanning_000010_FC10", "content.p_real_time_scanning_000011_30BF", "content.note_real_time_scanning_000012_D7D3", "content.p_real_time_scanning_000014_65AF", { "steps.ul_real_time_scanning_000015_5916": [ "step.step_real_time_scanning_000016_D19D", "step.step_real_time_scanning_000017_40F0" ] } ] }, "activate_real_time_scanning-psb-latest-en.json": { "title": "title_activate_real_time_scann_0F92F", "title_activate_real_time_scann_0F92F": "Turning on real-time scanning", "shortdesc": "shortdesc_activate_real_time_scann_0C92F", "shortdesc_activate_real_time_scann_0C92F": "Keep real-time scanning turned on to remove harmful files from your computer before they can harm it. ", "content.note_activate_real_time_scann_0F136": "Note: You need administrative rights to change some of the settings.", "content.p_activate_real_time_scann_0B028": "To make sure that real-time scanning is on:", "step.step_activate_real_time_scann_023A2": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_activate_real_time_scann_013A9": "On the main page, select .", "step.step_activate_real_time_scann_0F8E6": "Select Malware Protection > Edit settings.", "step.step_activate_real_time_scann_0F4B8": "Turn on Real-time Scanning.", "desc": [ "content.note_activate_real_time_scann_0F136", "content.p_activate_real_time_scann_0B028", { "steps.steps_activate_real_time_scann_0D1EE": [ "step.step_activate_real_time_scann_023A2", "step.step_activate_real_time_scann_013A9", "step.step_activate_real_time_scann_0F8E6", "step.step_activate_real_time_scann_0F4B8" ] } ] }, "manual_scanning-latest-en.json": { "title": "title_manual_scanning_000001_8979FD5", "title_manual_scanning_000001_8979FD5": "Scan files manually", "shortdesc": "shortdesc_manual_scanning_000002_1E51A08", "shortdesc_manual_scanning_000002_1E51A08": "You can scan your entire computer to be completely sure that it has no harmful files or unwanted applications. ", "content.p_manual_scanning_00000C_89D3E21": "The full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete. You can also scan only the parts of your system where harmful applications are commonly found to remove unwanted applications and harmful items on your computer more efficiently.", "content.title_manual_scanning_00000D_06995F0": "Scanning files and folders", "content.p_manual_scanning_00000E_1E350FC": "If you are suspicious of a certain files on your computer, you can scan only those files or folders. These scans will finish a lot quicker than a scan of your whole computer. For example, when you connect an external hard drive or USB flash drive to your computer, you can scan it to make sure that they do not contain any harmful files.", "desc": [ "content.p_manual_scanning_00000C_89D3E21", "content.title_manual_scanning_00000D_06995F0", "content.p_manual_scanning_00000E_1E350FC" ] }, "running_virus_scan-psb-latest-en.json": { "title": "title_running_virus_scan_psb_000262F", "title_running_virus_scan_psb_000262F": "Running a malware scan", "shortdesc": "shortdesc_running_virus_scan_psb_000F2D9", "shortdesc_running_virus_scan_psb_000F2D9": "You can scan your entire computer to be completely sure that it has no harmful files or unwanted applications. ", "step.step_running_virus_scan_psb_0003F71": "Open WithSecure Elements Agent from the Windows Start menu.", "content.p_running_virus_scan_psb_000BBBB": "The files with the following extensions are examples of file types that are scanned when you select this option: com, doc, dot, exe, htm , ini, jar, pdf, scr, wma, xml, zip.", "substep.substep_running_virus_scan_psb_000EF09": "Select Scan only file types that commonly contain harmful code (faster) if you do not want to scan all files.", "substep.substep_running_virus_scan_psb_0007D60": "Select Scan inside compressed files to scan files that are inside compressed archive files, for example zip files. Scanning inside compressed files makes the scanning slower. Leave the option unchecked to scan the archive file but not the files that are inside it.", "step.step_running_virus_scan_psb_0008F8A": "If you want to optimize how the manual scanning scans your computer, on the main page, select and then select Scanning settings.", "step.step_running_virus_scan_psb_000E768": "On the main page, select .", "subchoice.choice_running_virus_scan_psb_0006618": "Malware scan starts by scanning the active memory of the computer and then locations where malware is commonly found, including the document folders. It can find and remove unwanted applications and harmful items on the computer in a shorter time.", "subchoice.choice_running_virus_scan_psb_0002AB0": "Full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete.", "content.p_running_virus_scan_psb_000803C": "The virus scan starts.", "step.step_running_virus_scan_psb_00081B2": "Select either Malware scan or Full computer scan.", "step.step_running_virus_scan_psb_000C81A": "If the virus scan finds any harmful items, it shows you the list of harmful items that it detected.", "cell.choptionhd_running_virus_scan_psb_0006E3E": "Option", "cell.chdeschd_running_virus_scan_psb_000A0DF": "Description", "cell.choption_running_virus_scan_psb_0000322": "Clean up", "cell.chdesc_running_virus_scan_psb_0004F73": "Clean the files automatically. Files that cannot be cleaned are quarantined.", "cell.choption_running_virus_scan_psb_0009367": "Quarantine", "cell.chdesc_running_virus_scan_psb_0000811": "Store the files in a safe place where they cannot spread or harm your computer.", "cell.choption_running_virus_scan_psb_0005FD9": "Delete", "cell.chdesc_running_virus_scan_psb_0002CC5": "Permanently remove the files from your computer.", "cell.choption_running_virus_scan_psb_000D966": "Skip", "cell.chdesc_running_virus_scan_psb_000327D": "Do nothing for now and leave the files on your computer.", "cell.choption_running_virus_scan_psb_0002BF8": "Exclude", "cell.chdesc_running_virus_scan_psb_000E758": "Allow the application to run and exclude it from future scans.", "content.note_running_virus_scan_psb_000BCBC": "Note: Some options are not available for all harmful item types.", "step.step_running_virus_scan_psb_0005C10": "Click the detected item to choose how you want to handle the harmful content.", "step.step_running_virus_scan_psb_000B0C5": "Select Handle all to start the cleaning process.", "content.note_running_virus_scan_psb_000E98A": "Note: The malware scan may require that you restart your computer to complete the cleaning process. If the cleaning requires a computer restart, select Restart to finish cleaning harmful items and restart your computer.", "step.step_running_virus_scan_psb_0009202": "The malware scan shows the final results and the number of harmful items that were cleaned.", "content.p_running_virus_scan_psb_000879C": "You can see the final results of the latest virus scan by selecting Open last scanning report.", "desc": [ { "steps.steps_running_virus_scan_psb_000A089": [ "step.step_running_virus_scan_psb_0003F71", "step.step_running_virus_scan_psb_0008F8A", { "substeps.substepsalpha_runningalpha_virusalpha_scanalpha_psbalpha_0009FBC": [ "substep.substep_running_virus_scan_psb_000EF09", "content.p_running_virus_scan_psb_000BBBB", "substep.substep_running_virus_scan_psb_0007D60" ] }, "step.step_running_virus_scan_psb_000E768", "step.step_running_virus_scan_psb_00081B2", { "subchoices.choices_running_virus_scan_psb_0002AF2": [ "subchoice.choice_running_virus_scan_psb_0006618", "subchoice.choice_running_virus_scan_psb_0002AB0" ] }, "content.p_running_virus_scan_psb_000803C", "step.step_running_virus_scan_psb_000C81A", "step.step_running_virus_scan_psb_0005C10", { "table.table_running_virus_scan_psb_000F207": [ { "thead.chhead_running_virus_scan_psb_000B34C": [ "cell.choptionhd_running_virus_scan_psb_0006E3E", "cell.chdeschd_running_virus_scan_psb_000A0DF" ] }, { "row.chrow_running_virus_scan_psb_0002267": [ "cell.choption_running_virus_scan_psb_0000322", "cell.chdesc_running_virus_scan_psb_0004F73" ] }, { "row.chrow_running_virus_scan_psb_000EE2D": [ "cell.choption_running_virus_scan_psb_0009367", "cell.chdesc_running_virus_scan_psb_0000811" ] }, { "row.chrow_running_virus_scan_psb_0009915": [ "cell.choption_running_virus_scan_psb_0005FD9", "cell.chdesc_running_virus_scan_psb_0002CC5" ] }, { "row.chrow_running_virus_scan_psb_000594A": [ "cell.choption_running_virus_scan_psb_000D966", "cell.chdesc_running_virus_scan_psb_000327D" ] }, { "row.chrow_running_virus_scan_psb_0003503": [ "cell.choption_running_virus_scan_psb_0002BF8", "cell.chdesc_running_virus_scan_psb_000E758" ] } ] }, "content.note_running_virus_scan_psb_000BCBC", "step.step_running_virus_scan_psb_000B0C5", "step.step_running_virus_scan_psb_0009202", "content.note_running_virus_scan_psb_000E98A" ] }, "content.p_running_virus_scan_psb_000879C" ] }, "running_virus_scan-latest-en.json": { "title": "title_running_virus_scan_000001_0474", "title_running_virus_scan_000001_0474": "Running a virus scan manually", "shortdesc": "shortdesc_runningavirusscan", "shortdesc_runningavirusscan": "You can scan your entire computer to be completely sure that it has no harmful files or unwanted applications. ", "content.p_running_virus_scan_00000C_9B11": "The full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete. You can also scan only the parts of your system that contain installed applications to find and remove unwanted applications and harmful items on your computer more efficiently.", "content.p_running_virus_scan_00000D_469A": "To scan your computer, follow these instructions:", "step.step_running_virus_scan_00000F_CDFF": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_running_virus_scan_000013_9A84": "On the main page, select .", "subchoice.choice_running_virus_scan_00001B_7A15": "Malware scan scans only the parts of your system that contain installed applications and then locations where viruses are commonly found, including your document folders. It can find and remove unwanted applications and harmful items on your computer in a shorter time.", "subchoice.choice_running_virus_scan_00001D_6FE8": "Full computer scan scans all internal and external hard drives for viruses, spyware, and potentially unwanted applications. It also checks for items that are possibly hidden by a rootkit. The full computer scan can take a long time to complete.", "content.p_running_virus_scan_00001F_CE4C": "The scan starts.", "step.step_running_virus_scan_000016_0C85": "Select either Malware scan or Full computer scan.", "step.step_running_virus_scan_000020_BDE7": "If the scan finds any harmful items, it shows you the list of harmful items that it detected.", "content.p_running_virus_scan_000028_B97A": "Clean the files automatically. Files that cannot be cleaned are quarantined.", "subchoice.choice_running_virus_scan_000025_BE92": "Clean up", "content.p_running_virus_scan_00002C_A077": "Store the files in a safe place where they cannot spread or harm your computer.", "subchoice.choice_running_virus_scan_000029_029A": "Quarantine", "content.p_running_virus_scan_000030_6453": "Permanently remove the files from your computer.", "subchoice.choice_running_virus_scan_00002D_3A41": "Delete", "content.p_running_virus_scan_000034_269D": "Do nothing for now and leave the files on your computer.", "subchoice.choice_running_virus_scan_000031_6B16": "Skip", "content.p_running_virus_scan_000038_B426": "Allow the application to run and exclude it from future scans.", "subchoice.choice_running_virus_scan_000035_68D0": "Exclude", "content.note_running_virus_scan_00003A_C48E": "Note: Some options are not available for all harmful item types.", "step.step_running_virus_scan_000022_F8E3": "Click the detected item to choose how you want to handle the harmful content.", "step.step_running_virus_scan_00003B_E679": "Select Handle all to start the cleaning process.", "content.note_running_virus_scan_000041_8DF2": "Note: The scan may require that you restart your computer to complete the cleaning process. If the cleaning requires a computer restart, select Restart to finish cleaning harmful items and restart your computer.", "step.step_running_virus_scan_00003E_E466": "The scan shows the final results and the number of harmful items that were cleaned.", "desc": [ "content.p_running_virus_scan_00000C_9B11", "content.p_running_virus_scan_00000D_469A", { "steps.steps_running_virus_scan_00000E_DF1C": [ "step.step_running_virus_scan_00000F_CDFF", "step.step_running_virus_scan_000013_9A84", "step.step_running_virus_scan_000016_0C85", { "subchoices.choices_running_virus_scan_00001A_0138": [ "subchoice.choice_running_virus_scan_00001B_7A15", "subchoice.choice_running_virus_scan_00001D_6FE8" ] }, "content.p_running_virus_scan_00001F_CE4C", "step.step_running_virus_scan_000020_BDE7", "step.step_running_virus_scan_000022_F8E3", { "subchoices.choices_running_virus_scan_000024_F597": [ "subchoice.choice_running_virus_scan_000025_BE92", "content.p_running_virus_scan_000028_B97A", "subchoice.choice_running_virus_scan_000029_029A", "content.p_running_virus_scan_00002C_A077", "subchoice.choice_running_virus_scan_00002D_3A41", "content.p_running_virus_scan_000030_6453", "subchoice.choice_running_virus_scan_000031_6B16", "content.p_running_virus_scan_000034_269D", "subchoice.choice_running_virus_scan_000035_68D0", "content.p_running_virus_scan_000038_B426" ] }, "content.note_running_virus_scan_00003A_C48E", "step.step_running_virus_scan_00003B_E679", "step.step_running_virus_scan_00003E_E466", "content.note_running_virus_scan_000041_8DF2" ] } ] }, "scanning_in_windows_explorer-latest-en.json": { "title": "title_scanning_in_windows_expl_03851", "title_scanning_in_windows_expl_03851": "Scan in Windows Explorer", "shortdesc": "shortdesc_scanning_in_windows_expl_06885", "shortdesc_scanning_in_windows_expl_06885": "You can scan disks, folders, and files for harmful files and unwanted applications in Windows Explorer. ", "content.p_scanning_in_windows_expl_03633": "If you are suspicious of certain files on your computer, you can scan only those files or folders. These scans will finish a lot quicker than a scan of your whole computer. For example, when you connect an external hard drive or USB flash drive to your computer, you can scan it to make sure that they do not contain any harmful files.", "content.p_scanning_in_windows_expl_000CB": "To scan a disk, folder, or file:", "step.step_scanning_in_windows_expl_098B0": "Right-click the disk, folder, or file you want to scan.", "content.note_scanning_in_windows_expl_06104": "Note: On Windows 11, select Show more options and then select Malware scan.", "content.p_scanning_in_windows_expl_077B6": "The virus scan starts and scans the disk, folder, or file that you selected.", "step.step_scanning_in_windows_expl_09221": "From the right-click menu, select Scan for malware.", "content.p_scanning_in_windows_expl_02C07": "The virus scan guides you through the cleaning stages if it finds harmful files or unwanted applications during the scan.", "desc": [ "content.p_scanning_in_windows_expl_03633", "content.p_scanning_in_windows_expl_000CB", { "steps.steps_scanning_in_windows_expl_04FE4": [ "step.step_scanning_in_windows_expl_098B0", "step.step_scanning_in_windows_expl_09221", "content.note_scanning_in_windows_expl_06104", "content.p_scanning_in_windows_expl_077B6" ] }, "content.p_scanning_in_windows_expl_02C07" ] }, "check_for_malware_at_set_times-psb-latest-en.json": { "title": "title_check_for_malware_at_set_00376", "title_check_for_malware_at_set_00376": "Scheduling scans", "shortdesc": "shortdesc_check_for_malware_at_set_0C6D0", "shortdesc_check_for_malware_at_set_0C6D0": "Set your computer to scan and remove malware and other harmful applications automatically when you do not use it, or set the scan to run periodically to make sure that your computer is clean. ", "step.step_check_for_malware_at_set_0D61B": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_check_for_malware_at_set_0460C": "On the main page, select .", "step.step_check_for_malware_at_set_09BEA": "Select Scanning settings.", "step.step_check_for_malware_at_set_05464": "Turn on Scheduled scanning.", "cell.choptionhd_check_for_malware_at_set_0D740": "Option", "cell.chdeschd_check_for_malware_at_set_00DC3": "Description", "cell.choption_check_for_malware_at_set_0C87D": "Daily ", "cell.chdesc_check_for_malware_at_set_02324": "Scan your computer every day.", "cell.choption_check_for_malware_at_set_0DAF4": "Every week", "cell.chdesc_check_for_malware_at_set_0FFAC": "Scan your computer on selected days of the week. Select the weekday from the list.", "cell.choption_check_for_malware_at_set_0356F": "Every four weeks", "cell.chdesc_check_for_malware_at_set_0FE72": "Scan your computer on a selected weekday at four-week intervals. Select the weekday from the list. The scan starts on the next occurrence of the selected weekday.", "step.step_check_for_malware_at_set_09052": "In Perform scan, select how often you want to scan your computer automatically.", "step.step_check_for_malware_at_set_086A8": "In Start time, select when the scheduled scan starts.", "step.step_check_for_malware_at_set_0883E": "Select Run scanning on low priority to make the scheduled scan interfere less with other activities on the computer. Running the scan on low priority takes longer to complete.", "content.p_check_for_malware_at_set_0FD43": "The files with the following extensions are examples of file types that are scanned when you select this option: com, doc, dot, exe, htm , ini, jar, pdf, scr, wma, xml, zip.", "step.step_check_for_malware_at_set_0C59B": "Select Scan only file types that commonly contain harmful code (faster) if you do not want to scan all files.", "step.step_check_for_malware_at_set_05659": "Select Scan inside compressed files to scan files that are inside compressed archive files, for example zip files. Scanning inside compressed files makes the scanning slower. Leave the option unchecked to scan the archive file but not the files that are inside it.", "content.note_check_for_malware_at_set_059E0": "Note: Scheduled scans are canceled when the presentation mode is on. When you turn the presentation mode off, they run according to the schedule again.", "desc": [ { "steps.steps_check_for_malware_at_set_02041": [ "step.step_check_for_malware_at_set_0D61B", "step.step_check_for_malware_at_set_0460C", "step.step_check_for_malware_at_set_09BEA", "step.step_check_for_malware_at_set_05464", "step.step_check_for_malware_at_set_09052", { "table.table_check_for_malware_at_set_0D6A2": [ { "thead.chhead_check_for_malware_at_set_0CA52": [ "cell.choptionhd_check_for_malware_at_set_0D740", "cell.chdeschd_check_for_malware_at_set_00DC3" ] }, { "row.chrow_check_for_malware_at_set_0C544": [ "cell.choption_check_for_malware_at_set_0C87D", "cell.chdesc_check_for_malware_at_set_02324" ] }, { "row.chrow_check_for_malware_at_set_0EF0F": [ "cell.choption_check_for_malware_at_set_0DAF4", "cell.chdesc_check_for_malware_at_set_0FFAC" ] }, { "row.chrow_check_for_malware_at_set_03EB4": [ "cell.choption_check_for_malware_at_set_0356F", "cell.chdesc_check_for_malware_at_set_0FE72" ] } ] }, "step.step_check_for_malware_at_set_086A8", "step.step_check_for_malware_at_set_0883E", "step.step_check_for_malware_at_set_0C59B", "content.p_check_for_malware_at_set_0FD43", "step.step_check_for_malware_at_set_05659" ] }, "content.note_check_for_malware_at_set_059E0" ] }, "turn_on_deepguard-latest-en.json": { "title": "title_turn_on_deepguard_000001_BA286", "title_turn_on_deepguard_000001_BA286": "What is DeepGuard", "shortdesc": "shortdesc_turn_on_deepguard_000002_A2DE9", "shortdesc_turn_on_deepguard_000002_A2DE9": "DeepGuard offers proactive, instant protection against unknown threats. ", "content.note_turn_on_deepguard_00000E_279C4": "Note: You need administrative rights to change some of the settings.", "content.p_turn_on_deepguard_000010_05451": "DeepGuard monitors applications to detect and stop potentially harmful changes to the system in real-time. It makes sure that you use only safe applications. The safety of an application is verified from the trusted cloud service. If the safety of an application cannot be verified, DeepGuard starts to monitor the application behavior.", "content.note_turn_on_deepguard_000011_BDBDA": "Tip: If you want WithSecure to add your application to the allowed applications list, you can find instructions on how to submit your application for analysis sample submission instructions. Once we have analyzed the program, we will notify you of the analysis results if you have provided us with your contact details.", "content.p_turn_on_deepguard_000013_6087F": "DeepGuard blocks new and undiscovered Trojans, worms, exploits, and other harmful applications that try to make changes to your computer, and prevents suspicious applications from accessing the internet.", "content.p_turn_on_deepguard_000017_A85F8": "Potentially harmful system changes that DeepGuard detects include:", "step.step_turn_on_deepguard_000019_191B7": "system setting (Windows registry) changes,", "step.step_turn_on_deepguard_00001A_85D36": "attempts to turn off important system programs, for example, security programs like this product, and", "step.step_turn_on_deepguard_00001B_E811A": "attempts to edit important system files.", "content.p_turn_on_deepguard_00001C_459E1": "To make sure that DeepGuard is active:", "step.step_turn_on_deepguard_00001E_6F4A0": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_turn_on_deepguard_000022_A18D4": "On the main page, select .", "content.note_turn_on_deepguard_00002A_8D583": "Note: You need administrative rights to change some of the settings.", "step.step_turn_on_deepguard_000024_AF728": "Select Malware Protection > Edit settings.", "step.step_turn_on_deepguard_00002B_7D325": "Select Edit settings.", "step.step_turn_on_deepguard_00002E_2A17B": "Turn on DeepGuard.", "content.p_turn_on_deepguard_000032_28F1E": "When DeepGuard is on, it automatically blocks applications that try to make potentially harmful changes to the system.", "content.note_turn_on_deepguard_000033_6497E": "Note: All DeepGuard rules are visible to all users. The rules may include filenames and folder names with personal information. Therefore, be aware that other users of the same computer can see the paths and filenames included in the DeepGuard rules.", "desc": [ "content.note_turn_on_deepguard_00000E_279C4", "content.p_turn_on_deepguard_000010_05451", "content.note_turn_on_deepguard_000011_BDBDA", "content.p_turn_on_deepguard_000013_6087F", "content.p_turn_on_deepguard_000017_A85F8", { "steps.ul_turn_on_deepguard_000018_6F304": [ "step.step_turn_on_deepguard_000019_191B7", "step.step_turn_on_deepguard_00001A_85D36", "step.step_turn_on_deepguard_00001B_E811A" ] }, "content.p_turn_on_deepguard_00001C_459E1", { "steps.steps_turn_on_deepguard_00001D_0876B": [ "step.step_turn_on_deepguard_00001E_6F4A0", "step.step_turn_on_deepguard_000022_A18D4", "step.step_turn_on_deepguard_000024_AF728", "content.note_turn_on_deepguard_00002A_8D583", "step.step_turn_on_deepguard_00002B_7D325", "step.step_turn_on_deepguard_00002E_2A17B" ] }, "content.p_turn_on_deepguard_000032_28F1E", "content.note_turn_on_deepguard_000033_6497E" ], "related": [ "rtpn-latest-en" ] }, "allow_program_on_sys_control_blocklist_to_run-latest-en.json": { "title": "title_allow_a_program_on_the_s_01728", "title_allow_a_program_on_the_s_01728": "Allow applications that DeepGuard has blocked", "shortdesc": "shortdesc_allow_a_program_on_the_s_07518", "shortdesc_allow_a_program_on_the_s_07518": "You can control which applications DeepGuard allows and blocks. ", "content.p_allow_a_program_on_the_s_0E6DC": "Sometimes DeepGuard may block a safe application from running, even if you want to use the application and know it to be safe. This happens because the application tries to make system changes that might be potentially harmful. You may also have unintentionally blocked the application when a DeepGuard pop-up has been shown.", "content.p_allow_a_program_on_the_s_03546": "To allow the application that DeepGuard has blocked:", "step.step_allow_a_program_on_the_s_01E78": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_allow_a_program_on_the_s_0B067": "On the main page, select .", "content.note_allow_a_program_on_the_s_0FBF8": "Note: You need administrative rights to change the settings.", "content.p_allow_a_program_on_the_s_044B9": "The App and file control view opens.", "step.step_allow_a_program_on_the_s_087CC": "Select Quarantine and exclusions.", "content.p_allow_a_program_on_the_s_01564": "This shows you a list of the applications that DeepGuard has blocked.", "step.step_allow_a_program_on_the_s_0B031": "Select the Blocked tab.", "step.step_allow_a_program_on_the_s_0B663": "Find the application that you want to allow and select Allow.", "step.step_allow_a_program_on_the_s_0AFBF": "Select Yes to confirm that you want to allow the application.", "content.p_allow_a_program_on_the_s_0E5FE": "The selected application is added to the Excluded list, and DeepGuard allows the application to make system changes again.", "desc": [ "content.p_allow_a_program_on_the_s_0E6DC", "content.p_allow_a_program_on_the_s_03546", { "steps.steps_allow_a_program_on_the_s_013A0": [ "step.step_allow_a_program_on_the_s_01E78", "step.step_allow_a_program_on_the_s_0B067", "step.step_allow_a_program_on_the_s_087CC", "content.note_allow_a_program_on_the_s_0FBF8", "content.p_allow_a_program_on_the_s_044B9", "step.step_allow_a_program_on_the_s_0B031", "content.p_allow_a_program_on_the_s_01564", "step.step_allow_a_program_on_the_s_0B663", "step.step_allow_a_program_on_the_s_0AFBF" ] }, "content.p_allow_a_program_on_the_s_0E5FE" ] }, "what_is_dataguard-latest-en.json": { "title": "title_what_is_dataguard_000001_CA511", "title_what_is_dataguard_000001_CA511": "Using DataGuard", "shortdesc": "shortdesc_what_is_dataguard_000002_8E68D", "shortdesc_what_is_dataguard_000002_8E68D": "DataGuard monitors a set of folders for potentially harmful changes made by ransomware or other, similar harmful software. ", "content.p_what_is_dataguard_00000F_22D0B": "Ransomware is harmful software that encrypts important files on your computer, preventing you from accessing them. Criminals demand a ransom to restore your files, but there are no guarantees you would ever get your personal data back even if you choose to pay.", "content.p_what_is_dataguard_000010_2FAC6": "DataGuard only allows safe applications to access the protected folders. The product notifies you if any unsafe application tries to access a protected folder. If you know and trust the application, you can allow it to access the folder. DataGuard also lets DeepGuard use its list of protected folders for an additional layer of protection.", "content.p_what_is_dataguard_000011_B1B19": "You can choose which folders require an additional layer of protection against destructive software, such as ransomware.", "content.note_what_is_dataguard_000012_3C121": "Note: You must turn on DeepGuard to use DataGuard. DataGuard is available only in the Premium version.", "content.p_what_is_dataguard_000013_0055B": "To manage your protected folders:", "step.step_what_is_dataguard_000015_A09FA": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_what_is_dataguard_000019_57C58": "On the main page, select .", "content.note_what_is_dataguard_000021_5BA7E": "Note: You need administrative rights to change some of the settings.", "step.step_what_is_dataguard_00001B_0CB73": "Select Malware Protection > Edit settings.", "step.step_what_is_dataguard_000022_0A440": "Turn on DataGuard.", "step.step_what_is_dataguard_000025_30946": "Select View protected folders.", "content.p_what_is_dataguard_00002B_1E02D": "This shows you a list of all currently protected folders.", "step.step_what_is_dataguard_000028_2A793": "Select the Protected tab.", "content.p_what_is_dataguard_00002E_BF34E": "To add a new protected folder:", "substep.substep_what_is_dataguard_000030_0229A": "Click Add new.", "substep.substep_what_is_dataguard_000033_C0A7E": "Select the folder that you want to protect.", "substep.substep_what_is_dataguard_000035_02CFA": "Click Select folder.", "content.p_what_is_dataguard_000038_CEA47": "To remove a folder:", "substep.substep_what_is_dataguard_00003A_0A3CF": "Select the folder on the list.", "substep.substep_what_is_dataguard_00003C_54360": "Click Remove.", "step.step_what_is_dataguard_00002C_5CFE0": "Add a folder to the protected folders list or remove an existing folder from the list.", "content.p_what_is_dataguard_000040_F1A2F": "", "content.note_what_is_dataguard_000041_916A5": "Tip: Click Restore defaults if you want to undo any changes that you have made to the list of protected folders since installing the product.", "desc": [ "content.p_what_is_dataguard_00000F_22D0B", "content.p_what_is_dataguard_000010_2FAC6", "content.p_what_is_dataguard_000011_B1B19", "content.note_what_is_dataguard_000012_3C121", "content.p_what_is_dataguard_000013_0055B", { "steps.steps_what_is_dataguard_000014_8CCE9": [ "step.step_what_is_dataguard_000015_A09FA", "step.step_what_is_dataguard_000019_57C58", "step.step_what_is_dataguard_00001B_0CB73", "content.note_what_is_dataguard_000021_5BA7E", "step.step_what_is_dataguard_000022_0A440", "step.step_what_is_dataguard_000025_30946", "step.step_what_is_dataguard_000028_2A793", "content.p_what_is_dataguard_00002B_1E02D", "step.step_what_is_dataguard_00002C_5CFE0", "content.p_what_is_dataguard_00002E_BF34E", { "substeps.substepsalpha_whatalpha_isalpha_dataguardalpha_00002Falpha_83FAD": [ "substep.substep_what_is_dataguard_000030_0229A", "substep.substep_what_is_dataguard_000033_C0A7E", "substep.substep_what_is_dataguard_000035_02CFA" ] }, "content.p_what_is_dataguard_000038_CEA47", { "substeps.substepsalpha_whatalpha_isalpha_dataguardalpha_000039alpha_FEAC7": [ "substep.substep_what_is_dataguard_00003A_0A3CF", "substep.substep_what_is_dataguard_00003C_54360" ] } ] }, "content.note_what_is_dataguard_000041_916A5" ], "related": [ "editing_protected_folders-latest-en" ] }, "what_is_ransomware_protection-latest-en.json": { "title": "title_what_is_ransomware_prote_0684F", "title_what_is_ransomware_prote_0684F": "Using Ransomware Protection", "shortdesc": "shortdesc_what_is_ransomware_prote_06D1B", "shortdesc_what_is_ransomware_prote_06D1B": "Ransomware Protection monitors a set of folders for potentially harmful changes made by ransomware or other, similar harmful software. ", "content.p_9B54DB84AF7B48668D39A64EC7C96A": "Ransomware is harmful software that encrypts important files on your computer, preventing you from accessing them. Criminals demand a ransom to restore your files, but there are no guarantees you would ever get your personal data back even if you choose to pay.", "content.p_what_is_ransomware_prote_08D65": "Ransomware Protection only allows safe applications to access the protected folders. The product notifies you if any unsafe application tries to access a protected folder. If you know and trust the application, you can allow it to access the folder. Ransomware protection also lets DeepGuard use its list of protected folders for an additional layer of protection.", "content.p_64E96D17861F466E84F2252475A904": "You can choose which folders require an additional layer of protection against destructive software, such as ransomware.", "content.note_what_is_ransomware_prote_08004": "Note: You must turn on DeepGuard to use Ransomware Protection.", "content.p_3FE93195F136402884DE1AB22B24FA": "To manage your protected folders:", "step.step_what_is_ransomware_prote_039ED": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_what_is_ransomware_prote_08245": "On the main view, select Viruses & Threats.", "step.step_what_is_ransomware_prote_02351": "On the Viruses and Threats view, select Settings.", "step.step_what_is_ransomware_prote_06093": "Turn on Ransomware Protection.", "step.step_DC110A3F0F75491598F4F6C4C16516": "Select View protected folders.", "content.p_what_is_ransomware_prote_0A6C6": "This shows you a list of all currently protected folders.", "step.step_75DFCDE3CA124F88BD2CCB6797F5B4": "Select the Protected tab.", "content.p_what_is_ransomware_prote_03FBD": "To add a new protected folder:", "substep.substep_what_is_ransomware_prote_01EB9": "Click Add new.", "substep.substep_what_is_ransomware_prote_08028": "Select the folder that you want to protect.", "substep.substep_what_is_ransomware_prote_0F72A": "Click Select folder.", "content.p_what_is_ransomware_prote_01261": "To remove a folder:", "substep.substep_what_is_ransomware_prote_088DE": "Select the folder on the list.", "substep.substep_what_is_ransomware_prote_065C5": "Click Remove.", "step.step_7CF2DA79E1D545EE9CF1050ED0D44F": "Add a folder to the protected folders list or remove an existing folder from the list.", "content.p_6D76D6C53DE545F7A67702FE3EAAA2": "", "content.note_what_is_ransomware_prote_0EF26": "Tip: Click Restore defaults if you want to undo any changes that you have made to the list of protected folders since installing the product.", "desc": [ "content.p_9B54DB84AF7B48668D39A64EC7C96A", "content.p_what_is_ransomware_prote_08D65", "content.p_64E96D17861F466E84F2252475A904", "content.note_what_is_ransomware_prote_08004", "content.p_3FE93195F136402884DE1AB22B24FA", { "steps.steps_what_is_ransomware_prote_0AD63": [ "step.step_what_is_ransomware_prote_039ED", "step.step_what_is_ransomware_prote_08245", "step.step_what_is_ransomware_prote_02351", "step.step_what_is_ransomware_prote_06093", "step.step_DC110A3F0F75491598F4F6C4C16516", "step.step_75DFCDE3CA124F88BD2CCB6797F5B4", "content.p_what_is_ransomware_prote_0A6C6", "step.step_7CF2DA79E1D545EE9CF1050ED0D44F", "content.p_what_is_ransomware_prote_03FBD", { "substeps.substepsalpha_whatalpha_isalpha_ransomwarealpha_protealpha_0D6DB": [ "substep.substep_what_is_ransomware_prote_01EB9", "substep.substep_what_is_ransomware_prote_08028", "substep.substep_what_is_ransomware_prote_0F72A" ] }, "content.p_what_is_ransomware_prote_01261", { "substeps.substepsalpha_whatalpha_isalpha_ransomwarealpha_protealpha_075ED": [ "substep.substep_what_is_ransomware_prote_088DE", "substep.substep_what_is_ransomware_prote_065C5" ] } ] }, "content.note_what_is_ransomware_prote_0EF26" ] }, "app_file_control-latest-en.json": { "title": "title_app_file_control_000001_75D438", "title_app_file_control_000001_75D438": "Using DataGuard Access Control", "shortdesc": "shortdesc_app_file_control_000002_1556FD", "shortdesc_app_file_control_000002_1556FD": "DataGuard Access Control protects folders from ransomware (encryption blackmail) by preventing unknown application from accessing them. ", "content.p_app_file_control_00000C_6F9F84": "DataGuard is available only in the Premium version.", "content.p_app_file_control_00000E_98CEFB": "To turn on DataGuard Access Control:", "step.step_app_file_control_000011_C80A04": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_app_file_control_000015_1B860A": "On the main page, select .", "content.note_app_file_control_00001D_5F29C3": "Note: You need administrative rights to change some of the settings.", "step.step_app_file_control_000017_98CB40": "Select Malware Protection > Edit settings.", "step.step_app_file_control_00001E_F49058": "Turn on DataGuard Access Control.", "desc": [ "content.p_app_file_control_00000C_6F9F84", "content.p_app_file_control_00000E_98CEFB", { "steps.steps_app_file_control_000010_65858B": [ "step.step_app_file_control_000011_C80A04", "step.step_app_file_control_000015_1B860A", "step.step_app_file_control_000017_98CB40", "content.note_app_file_control_00001D_5F29C3", "step.step_app_file_control_00001E_F49058" ] } ] }, "see_the_programs_in_quarantine-latest-en.json": { "title": "title_see_the_programs_in_quar_05224", "title_see_the_programs_in_quar_05224": "View quarantined items", "shortdesc": "shortdesc_see_the_programs_in_quar_06353", "shortdesc_see_the_programs_in_quar_06353": "You can view more information on items placed in quarantine. ", "content.p_see_the_programs_in_quar_0A8B8": "Quarantine is a safe repository for files that may be harmful. The product can place both harmful items and potentially unwanted applications in quarantine to make them harmless. You can restore applications or files from quarantine later if you need them. If you do not need a quarantined item, you can delete it. Deleting an item in quarantine removes it permanently from your computer.", "content.p_see_the_programs_in_quar_05D10": "To view information on items placed in quarantine:", "step.step_see_the_programs_in_quar_0B767": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_see_the_programs_in_quar_052E7": "On the main page, select .", "content.note_see_the_programs_in_quar_0A1A7": "Note: You need administrative rights to change the settings.", "content.p_see_the_programs_in_quar_03DB4": "The App and file control view opens.", "step.step_see_the_programs_in_quar_0FE77": "Select Quarantine and exclusions.", "content.p_see_the_programs_in_quar_0582C": "This list shows you the name, date of detection, and infection type for each quarantined item.", "step.step_see_the_programs_in_quar_0CCA5": "Select the Quarantined tab.", "content.p_see_the_programs_in_quar_061B0": "For single items, this shows you the original location of the quarantined item.", "step.step_see_the_programs_in_quar_02D90": "Double-click a quarantined item to see more information.", "desc": [ "content.p_see_the_programs_in_quar_0A8B8", "content.p_see_the_programs_in_quar_05D10", { "steps.steps_see_the_programs_in_quar_0594D": [ "step.step_see_the_programs_in_quar_0B767", "step.step_see_the_programs_in_quar_052E7", "step.step_see_the_programs_in_quar_0FE77", "content.note_see_the_programs_in_quar_0A1A7", "content.p_see_the_programs_in_quar_03DB4", "step.step_see_the_programs_in_quar_0CCA5", "content.p_see_the_programs_in_quar_0582C", "step.step_see_the_programs_in_quar_02D90", "content.p_see_the_programs_in_quar_061B0" ] } ] }, "release_a_program_from_quarantine-latest-en.json": { "title": "title_free_a_program_from_quar_02531", "title_free_a_program_from_quar_02531": "Restore quarantined items", "shortdesc": "shortdesc_free_a_program_from_quar_0AB73", "shortdesc_free_a_program_from_quar_0AB73": "You can restore the quarantined items that you need. ", "content.p_free_a_program_from_quar_07498": "You can restore applications or files from quarantine if you need them. Do not restore any items from quarantine unless you are sure that items pose no threat. Restored items move back to the original location on your computer.", "content.p_free_a_program_from_quar_0A894": "To restore quarantined items:", "step.step_free_a_program_from_quar_0DE6C": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_free_a_program_from_quar_00E9C": "On the main page, select .", "content.note_free_a_program_from_quar_0B4D5": "Note: You need administrative rights to change the settings.", "content.p_free_a_program_from_quar_09B76": "The App and file control view opens.", "step.step_free_a_program_from_quar_02F72": "Select Quarantine and exclusions.", "step.step_free_a_program_from_quar_0945D": "Select the Quarantined tab.", "step.step_free_a_program_from_quar_07E9B": "Select the quarantined item that you want to restore.", "step.step_free_a_program_from_quar_0E6A2": "Click Allow.", "step.step_free_a_program_from_quar_01E68": "Click Yes to confirm that you want to restore the quarantined item.", "content.p_free_a_program_from_quar_0FB37": "The selected item is automatically restored to its original location. Depending on the type of infection, the item may be excluded from future scans.", "content.note_free_a_program_from_quar_08E18": "Note: To view all the currently excluded files and applications, select the Excluded tab in the App and file control view.", "desc": [ "content.p_free_a_program_from_quar_07498", "content.p_free_a_program_from_quar_0A894", { "steps.steps_free_a_program_from_quar_0805E": [ "step.step_free_a_program_from_quar_0DE6C", "step.step_free_a_program_from_quar_00E9C", "step.step_free_a_program_from_quar_02F72", "content.note_free_a_program_from_quar_0B4D5", "content.p_free_a_program_from_quar_09B76", "step.step_free_a_program_from_quar_0945D", "step.step_free_a_program_from_quar_07E9B", "step.step_free_a_program_from_quar_0E6A2", "step.step_free_a_program_from_quar_01E68" ] }, "content.p_free_a_program_from_quar_0FB37", "content.note_free_a_program_from_quar_08E18" ] }, "exclude_files_from_manual_scan_by_loc-latest-en.json": { "title": "title_exclude_files_from_manua_0DED1", "title_exclude_files_from_manua_0DED1": "Exclude files or folders from scanning", "shortdesc": "shortdesc_exclude_files_from_manua_0D762", "shortdesc_exclude_files_from_manua_0D762": "When you exclude files or folders from scanning, they are not scanned for harmful content. ", "content.p_exclude_files_from_manua_08F3A": "To leave out files or folders from scanning:", "step.step_exclude_files_from_manua_08E6C": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_exclude_files_from_manua_034DD": "On the main page, select .", "content.note_exclude_files_from_manua_0373B": "Note: You need administrative rights to change the settings.", "content.p_exclude_files_from_manua_0EEF7": "The App and file control view opens.", "step.step_exclude_files_from_manua_012DF": "Select Quarantine and exclusions.", "content.p_exclude_files_from_manua_08C27": "This view shows you a list of excluded files and folders.", "step.step_exclude_files_from_manua_0B2CA": "Select the Excluded tab.", "step.step_exclude_files_from_manua_0F236": "Select Add new.", "step.step_exclude_files_from_manua_0F5DF": "Select the file or folder that you do not want to include in scans.", "step.step_exclude_files_from_manua_03ABB": "Select OK.", "content.p_exclude_files_from_manua_01608": "The selected files or folders are left out from the future scans.", "desc": [ "content.p_exclude_files_from_manua_08F3A", { "steps.steps_exclude_files_from_manua_004E0": [ "step.step_exclude_files_from_manua_08E6C", "step.step_exclude_files_from_manua_034DD", "step.step_exclude_files_from_manua_012DF", "content.note_exclude_files_from_manua_0373B", "content.p_exclude_files_from_manua_0EEF7", "step.step_exclude_files_from_manua_0B2CA", "content.p_exclude_files_from_manua_08C27", "step.step_exclude_files_from_manua_0F236", "step.step_exclude_files_from_manua_0F5DF", "step.step_exclude_files_from_manua_03ABB" ] }, "content.p_exclude_files_from_manua_01608" ] }, "exclude_applications_from_manual_scan-latest-en.json": { "title": "title_exclude_applications_fro_0A060", "title_exclude_applications_fro_0A060": "View excluded applications", "shortdesc": "shortdesc_exclude_applications_fro_07B9B", "shortdesc_exclude_applications_fro_07B9B": "You can view applications that you have excluded from scanning, and remove them from the excluded items list if you want to scan them in the future. ", "content.p_exclude_applications_fro_0E457": "If the product detects a potentially unwanted application that you know to be safe or spyware that you need to keep on your computer to use some other application, you can exclude it from scanning so that the product does not warn you about it anymore.", "content.note_exclude_applications_fro_01CDE": "Note: If the application behaves like a virus or other harmful application, it cannot be excluded.", "content.p_exclude_applications_fro_03C9E": "Also, DeepGuard does not block certain Steam games. Therefore, you don't have to exclude Steam games from scanning or turn off DeepGuard to run them.", "content.p_exclude_applications_fro_0F632": "To view the applications that are excluded from scanning:", "step.step_exclude_applications_fro_0A1D2": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_exclude_applications_fro_080A4": "On the main page, select .", "content.note_exclude_applications_fro_0B8B0": "Note: You need administrative rights to change the settings.", "content.p_exclude_applications_fro_09030": "The App and file control view opens.", "step.step_exclude_applications_fro_09E73": "Select Quarantine and exclusions.", "content.p_exclude_applications_fro_0BA09": "This view shows you a list of excluded files and folders.", "step.step_exclude_applications_fro_07508": "Select the Excluded tab.", "substep.substep_exclude_applications_fro_018E2": "Select the application that you want to include in the scan.", "substep.substep_exclude_applications_fro_022DE": "Click Remove.", "step.step_exclude_applications_fro_0ADFA": "If you want to scan the excluded application again:", "content.p_exclude_applications_fro_0C76C": "New applications appear on the exclusion list only after you exclude them during scanning and cannot be added to the exclusion list directly.", "desc": [ "content.p_exclude_applications_fro_0E457", "content.note_exclude_applications_fro_01CDE", "content.p_exclude_applications_fro_03C9E", "content.p_exclude_applications_fro_0F632", { "steps.steps_exclude_applications_fro_017DA": [ "step.step_exclude_applications_fro_0A1D2", "step.step_exclude_applications_fro_080A4", "step.step_exclude_applications_fro_09E73", "content.note_exclude_applications_fro_0B8B0", "content.p_exclude_applications_fro_09030", "step.step_exclude_applications_fro_07508", "content.p_exclude_applications_fro_0BA09", "step.step_exclude_applications_fro_0ADFA", { "substeps.substepsalpha_excludealpha_applicationsalpha_froalpha_0D9AB": [ "substep.substep_exclude_applications_fro_018E2", "substep.substep_exclude_applications_fro_022DE" ] } ] }, "content.p_exclude_applications_fro_0C76C" ] }, "editing_protected_folders-latest-en.json": { "title": "title_editing_protected_folder_01159", "title_editing_protected_folder_01159": "Adding and removing protected folders", "shortdesc": "shortdesc_editing_protected_folder_021C8", "shortdesc_editing_protected_folder_021C8": "You can choose which folders require an additional layer of protection against destructive software, such as ransomware. ", "content.p_editing_protected_folder_071D6": "DataGuard blocks any unsafe access to your protected folders.", "step.step_editing_protected_folder_08473": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_editing_protected_folder_0153A": "On the main page, select .", "content.note_editing_protected_folder_03F2C": "Note: You need administrative rights to change the settings.", "content.p_editing_protected_folder_01CBA": "The App and file control view opens.", "step.step_editing_protected_folder_0BEC4": "Select Quarantine and exclusions.", "content.p_editing_protected_folder_0CC9C": "This shows you a list of all currently protected folders.", "step.step_editing_protected_folder_0E38F": "Select the Protected tab.", "content.p_editing_protected_folder_054EB": "To add a new protected folder:", "substep.substep_editing_protected_folder_03C91": "Click Add new.", "substep.substep_editing_protected_folder_0A601": "Select the folder that you want to protect.", "substep.substep_editing_protected_folder_01D4D": "Click Select folder.", "content.note_editing_protected_folder_03605": "Tip: As you must separately allow all applications that need to access the protected folder, we recommend that you do not add folders that contain your installed games or applications (for example, Steam Library Folders). Otherwise, these applications may stop working correctly.", "content.p_editing_protected_folder_07492": "To remove a folder:", "substep.substep_editing_protected_folder_0B32A": "Select the folder on the list.", "substep.substep_editing_protected_folder_04FD4": "Click Remove.", "step.step_editing_protected_folder_06471": "Add a folder to the protected folders list or remove an existing folder from the list.", "content.note_editing_protected_folder_0D3E4": "Tip: Click Restore defaults if you want to undo any changes that you have made to the list of protected folders since installing the product.", "desc": [ "content.p_editing_protected_folder_071D6", { "steps.steps_editing_protected_folder_09983": [ "step.step_editing_protected_folder_08473", "step.step_editing_protected_folder_0153A", "step.step_editing_protected_folder_0BEC4", "content.note_editing_protected_folder_03F2C", "content.p_editing_protected_folder_01CBA", "step.step_editing_protected_folder_0E38F", "content.p_editing_protected_folder_0CC9C", "step.step_editing_protected_folder_06471", "content.p_editing_protected_folder_054EB", { "substeps.substepsalpha_editingalpha_protectedalpha_folderalpha_09E23": [ "substep.substep_editing_protected_folder_03C91", "substep.substep_editing_protected_folder_0A601", "substep.substep_editing_protected_folder_01D4D" ] }, "content.note_editing_protected_folder_03605", "content.p_editing_protected_folder_07492", { "substeps.substepsalpha_editingalpha_protectedalpha_folderalpha_03108": [ "substep.substep_editing_protected_folder_0B32A", "substep.substep_editing_protected_folder_04FD4" ] } ] }, "content.note_editing_protected_folder_0D3E4" ] }, "viewing_vaults-latest-en.json": { "title": "title_viewing_vaults_000001_4C0F8193", "title_viewing_vaults_000001_4C0F8193": "Viewing vaults", "shortdesc": "shortdesc_viewing_vaults_000002_590D0F55", "shortdesc_viewing_vaults_000002_590D0F55": "A vault is a folder where only the applications that are configured for that vault are able to write, create, or rename files and sub-folders. ", "content.p_viewing_vaults_00000C_6294E0AA": "To view the folders that are configured as vaults:", "step.step_viewing_vaults_00000E_00E32128": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_viewing_vaults_000012_F5EB995B": "On the main page, select .", "content.note_viewing_vaults_000019_ED581E7C": "Note: You need administrative rights to change the settings.", "content.p_viewing_vaults_00001A_BD55F1E6": "The App and file control view opens.", "step.step_viewing_vaults_000015_C971143C": "Select Quarantine and exclusions.", "content.p_viewing_vaults_00001F_CCF1D853": "This list shows you the folders that have been defined as vaults.", "step.step_viewing_vaults_00001C_BC0C0A24": "Select the Vaults tab.", "desc": [ "content.p_viewing_vaults_00000C_6294E0AA", { "steps.steps_viewing_vaults_00000D_CFC14EDA": [ "step.step_viewing_vaults_00000E_00E32128", "step.step_viewing_vaults_000012_F5EB995B", "step.step_viewing_vaults_000015_C971143C", "content.note_viewing_vaults_000019_ED581E7C", "content.p_viewing_vaults_00001A_BD55F1E6", "step.step_viewing_vaults_00001C_BC0C0A24", "content.p_viewing_vaults_00001F_CCF1D853" ] } ] }, "advanced_network_protection-latest-en.json": { "title": "title_advanced_network_protect_0C5FA", "title_advanced_network_protect_0C5FA": "Prevent applications from downloading harmful files", "shortdesc": "shortdesc_advanced_network_protect_0C082", "shortdesc_advanced_network_protect_0C082": "You can prevent applications on your computer from downloading harmful files from the internet. ", "content.p_advanced_network_protect_07666": "Some websites contain exploits and other harmful files that may harm your computer. With advanced network protection, you can prevent any application from downloading harmful files before they reach your computer.", "content.p_advanced_network_protect_01F08": "To block any application from downloading harmful files:", "step.step_advanced_network_protect_0CFD4": "Open WithSecure Elements Agent from the Windows Start menu.", "content.note_advanced_network_protect_0A094": "Note: You need administrative rights to change the settings.", "step.step_advanced_network_protect_0EADE": "Select Edit settings.", "step.step_advanced_network_protect_03EC8": "On the main page, select .", "content.note_advanced_network_protect_0ECD5": "Note: You need administrative rights to change some of the settings.", "step.step_advanced_network_protect_0EBB6": "Select Malware Protection > Edit settings.", "step.step_advanced_network_protect_00862": "Turn on Advanced Network Protection.", "content.note_advanced_network_protect_07D8D": "Note: This setting is effective even if you turn off the firewall.", "desc": [ "content.p_advanced_network_protect_07666", "content.p_advanced_network_protect_01F08", { "steps.steps_advanced_network_protect_04BC0": [ "step.step_advanced_network_protect_0CFD4", "step.step_advanced_network_protect_0EADE", "content.note_advanced_network_protect_0A094", "step.step_advanced_network_protect_03EC8", "step.step_advanced_network_protect_0EBB6", "content.note_advanced_network_protect_0ECD5", "step.step_advanced_network_protect_00862" ] }, "content.note_advanced_network_protect_07D8D" ] }, "using_amsi_integration-latest-en.json": { "title": "title_using_amsi_integration_0009CDC", "title_using_amsi_integration_0009CDC": "Using AMSI integration to identify script-based attacks", "shortdesc": "shortdesc_using_amsi_integration_00030DD", "shortdesc_using_amsi_integration_00030DD": "Antimalware Scan Interface (AMSI) is a Microsoft Windows component that allows the deeper inspection of built-in scripting services. ", "content.p_using_amsi_integration_0006D0C": "AMSI integration is only available on Windows 10 and Windows 11.", "content.p_using_amsi_integration_0003A1B": "Advanced malware uses scripts that are disguised or encrypted to avoid traditional methods of scanning. Such malware is often loaded directly into memory, so it does not use any files on the device.", "content.p_using_amsi_integration_000F217": "AMSI is an interface that applications and services that are running on Windows can use to send scanning requests to the antimalware product installed on the computer. This provides additional protection against harmful software that uses scripts or macros on core Windows components, such as PowerShell and Office365, or other applications to evade detection.", "content.p_using_amsi_integration_0007EFB": "To turn on AMSI integration in the product:", "step.step_using_amsi_integration_000D794": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_using_amsi_integration_000F889": "On the main page, select .", "content.note_using_amsi_integration_0006A90": "Note: You need administrative rights to change some of the settings.", "step.step_using_amsi_integration_000DF60": "Select Malware Protection > Edit settings.", "content.p_using_amsi_integration_0000B62": "The product now notifies you of any harmful content that AMSI detects, and logs those detections in the event history.", "step.step_using_amsi_integration_0006166": "Turn on Antimalware Scan Interface (AMSI).", "desc": [ "content.p_using_amsi_integration_0006D0C", "content.p_using_amsi_integration_0003A1B", "content.p_using_amsi_integration_000F217", "content.p_using_amsi_integration_0007EFB", { "steps.steps_using_amsi_integration_0001F49": [ "step.step_using_amsi_integration_000D794", "step.step_using_amsi_integration_000F889", "step.step_using_amsi_integration_000DF60", "content.note_using_amsi_integration_0006A90", "step.step_using_amsi_integration_0006166", "content.p_using_amsi_integration_0000B62" ] } ] }, "use_internet_safely_psb-latest-en.json": { "title": "title_use_internet_safely_psb_005F0F", "title_use_internet_safely_psb_005F0F": "Protecting your web browsing", "shortdesc": "shortdesc_use_internet_safely_psb_00CEC2", "shortdesc_use_internet_safely_psb_00CEC2": "Reputation-based browsing helps you browse the internet safely by providing safety ratings for websites on your browser and blocking access to websites that have been rated harmful. ", "content.p_use_internet_safely_psb_00F2ED": "Reputation-based browsing provides website safety ratings and can block access to harmful websites. This section explains how to manage the feature, interpret website ratings and block pages, and install the Browsing Protection extension manually.", "desc": [ "content.p_use_internet_safely_psb_00F2ED" ] }, "turning_surfguard_on_off_psb-latest-en.json": { "title": "title_turning_surfguard_on_off_086A5", "title_turning_surfguard_on_off_086A5": "Blocking harmful websites", "shortdesc": "shortdesc_turning_surfguard_on_off_05032", "shortdesc_turning_surfguard_on_off_05032": "Reputation-based browsing blocks the access to harmful websites when it is turned on. ", "content.p_turning_surfguard_on_off_06704": "To make sure that Reputation-based browsing is on:", "step.step_turning_surfguard_on_off_07934": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_turning_surfguard_on_off_0EE8B": "On the main page, select .", "step.step_turning_surfguard_on_off_06B36": "Select Secure Browsing.", "content.note_turning_surfguard_on_off_0106C": "Note: You need administrative rights to change the settings.", "step.step_turning_surfguard_on_off_04A86": "Select Edit settings.", "step.step_turning_surfguard_on_off_0122A": "Turn on Reputation-based browsing.", "step.step_turning_surfguard_on_off_07C83": "If your browser is open, restart your browser to apply the changed settings.", "content.note_turning_surfguard_on_off_02AB1": "Note: Reputation-based browsing requires that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_turning_surfguard_on_off_06704", { "steps.steps_turning_surfguard_on_off_0972D": [ "step.step_turning_surfguard_on_off_07934", "step.step_turning_surfguard_on_off_0EE8B", "step.step_turning_surfguard_on_off_06B36", "step.step_turning_surfguard_on_off_04A86", "content.note_turning_surfguard_on_off_0106C", "step.step_turning_surfguard_on_off_0122A", "step.step_turning_surfguard_on_off_07C83" ] }, "content.note_turning_surfguard_on_off_02AB1" ] }, "blocking_suspicious_and_illegal_psb-latest-en.json": { "title": "title_blocking_suspicious_and__06E81", "title_blocking_suspicious_and__06E81": "Blocking suspicious and prohibited websites", "shortdesc": "shortdesc_blocking_suspicious_and__0E134", "shortdesc_blocking_suspicious_and__0E134": "Reputation-based browsing can prevent you from unintentionally accessing websites that are not trustworthy or have prohibited content. ", "content.p_blocking_suspicious_and__0361D": "Sometimes you may browse to a website that contains suspicious, infringing, or prohibited content. For example, the website may be a fake, known spam site, contain potentially unwanted programs, or is illegal no matter where you are located.", "content.p_blocking_suspicious_and__016C9": "You can use Reputation-based browsing to avoid unintentionally accessing these websites.", "step.step_blocking_suspicious_and__017AB": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_blocking_suspicious_and__03578": "On the main page, select .", "step.step_blocking_suspicious_and__03941": "Select Secure Browsing.", "content.note_blocking_suspicious_and__024EE": "Note: You need administrative rights to change the settings.", "step.step_blocking_suspicious_and__0703A": "Select Edit settings.", "step.step_blocking_suspicious_and__02B50": "Make sure that Reputation-based browsing is turned on.", "step.step_blocking_suspicious_and__06FDB": "If you want to block websites that are rated as suspicious in addition to ones that are considered harmful, select Block suspicious websites.", "step.step_blocking_suspicious_and__015AA": "If you want to block websites that contain prohibited content, select Block prohibited websites.", "step.step_blocking_suspicious_and__0FE8B": "If your browser is open, restart your browser to apply the changed settings.", "content.note_blocking_suspicious_and__08051": "Note: Reputation-based browsing requires that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_blocking_suspicious_and__0361D", "content.p_blocking_suspicious_and__016C9", { "steps.steps_blocking_suspicious_and__0D9E8": [ "step.step_blocking_suspicious_and__017AB", "step.step_blocking_suspicious_and__03578", "step.step_blocking_suspicious_and__03941", "step.step_blocking_suspicious_and__0703A", "content.note_blocking_suspicious_and__024EE", "step.step_blocking_suspicious_and__02B50", "step.step_blocking_suspicious_and__06FDB", "step.step_blocking_suspicious_and__015AA", "step.step_blocking_suspicious_and__0FE8B" ] }, "content.note_blocking_suspicious_and__08051" ] }, "reputation_rating_icons_psb-latest-en.json": { "title": "title_reputation_rating_icons__0069B", "title_reputation_rating_icons__0069B": "Using reputation rating icons", "shortdesc": "shortdesc_reputation_rating_icons__07F37", "shortdesc_reputation_rating_icons__07F37": "Reputation-based browsing shows a website safety rating on the search results page when you use Google, Bing, Yahoo, or DuckDuckGo. ", "content.p_reputation_rating_icons__054F5": "Color-coded icons show the safety rating of a current site. The safety rating for each link on the search results page appears with these same icons:", "content.title_reputation_rating_icons__0AC02": "Safety rating icons", "cell.entry_reputation_rating_icons__01CFF": "", "cell.entry_reputation_rating_icons__0738F": "The site is safe to the best of our knowledge. We did not find anything suspicious in the website.", "cell.entry_reputation_rating_icons__082AC": "", "cell.entry_reputation_rating_icons__0675D": "The site is suspicious and we recommend that you are careful when you visit this website. Avoid downloading any files or providing any personal information.", "cell.entry_reputation_rating_icons__0EC2B": "", "cell.entry_reputation_rating_icons__0CDAD": "The site is harmful. We recommend that you avoid visiting this website. Alternatively, an administrator has blocked this site and you cannot visit it.", "cell.entry_reputation_rating_icons__06222": "", "cell.entry_reputation_rating_icons__0873D": "We have not analyzed the website yet or no information is currently available for it.", "cell.entry_reputation_rating_icons__070B0": "", "cell.entry_reputation_rating_icons__0D7C0": "Access to this website is never blocked.", "content.note_reputation_rating_icons__01FE2": "Tip: If you think that a file or a URL has been falsely detected, you can find instructions on how to submit the file or website for analysis sample submission instructions. You can submit multiple URLs or IP addresses by combining them into a text file and submitting them as a file.", "content.p_reputation_rating_icons__03468": "To see the reputation rating icons on the search results page:", "step.step_reputation_rating_icons__006D5": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_reputation_rating_icons__0EC3E": "On the main page, select .", "step.step_reputation_rating_icons__07DBC": "Select Secure Browsing.", "content.note_reputation_rating_icons__0F53E": "Note: You need administrative rights to change the settings.", "step.step_reputation_rating_icons__05999": "Select Edit settings.", "step.step_reputation_rating_icons__07FD4": "Make sure that Reputation-based browsing is turned on.", "step.step_reputation_rating_icons__02AB0": "Select Show the reputation rating for web sites in search results.", "step.step_reputation_rating_icons__0CB05": "If your browser is open, restart your browser to apply the changed settings.", "content.note_reputation_rating_icons__0E040": "Note: Reputation-based browsing requires that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_reputation_rating_icons__054F5", "content.title_reputation_rating_icons__0AC02", { "table.table_safety-rating-icons": [ { "row.row_reputation_rating_icons__0A65F": [ "cell.entry_reputation_rating_icons__01CFF", "cell.entry_reputation_rating_icons__0738F" ] }, { "row.row_reputation_rating_icons__0F159": [ "cell.entry_reputation_rating_icons__082AC", "cell.entry_reputation_rating_icons__0675D" ] }, { "row.row_reputation_rating_icons__0DA30": [ "cell.entry_reputation_rating_icons__0EC2B", "cell.entry_reputation_rating_icons__0CDAD" ] }, { "row.row_reputation_rating_icons__0A9B0": [ "cell.entry_reputation_rating_icons__06222", "cell.entry_reputation_rating_icons__0873D" ] }, { "row.row_reputation_rating_icons__00414": [ "cell.entry_reputation_rating_icons__070B0", "cell.entry_reputation_rating_icons__0D7C0" ] } ] }, "content.note_reputation_rating_icons__01FE2", "content.p_reputation_rating_icons__03468", { "steps.steps_reputation_rating_icons__0C3BB": [ "step.step_reputation_rating_icons__006D5", "step.step_reputation_rating_icons__0EC3E", "step.step_reputation_rating_icons__07DBC", "step.step_reputation_rating_icons__05999", "content.note_reputation_rating_icons__0F53E", "step.step_reputation_rating_icons__07FD4", "step.step_reputation_rating_icons__02AB0", "step.step_reputation_rating_icons__0CB05" ] }, "content.note_reputation_rating_icons__0E040" ] }, "handling_blocked_sites_psb-latest-en.json": { "title": "title_handling_blocked_sites_p_0EE91", "title_handling_blocked_sites_p_0EE91": "What to do when a website is blocked", "shortdesc": "shortdesc_handling_blocked_sites_p_0E2EF", "shortdesc_handling_blocked_sites_p_0E2EF": "A Reputation-based browsing block page appears when you try to access a site that has been rated harmful. ", "content.p_handling_blocked_sites_p_04890": "When a Reputation-based browsing block page appears:", "content.p_handling_blocked_sites_p_02D2C": "Windows User Access Control asks you to confirm this action.", "step.step_handling_blocked_sites_p_024F4": "If you want to enter the website, select Allow website.", "step.step_handling_blocked_sites_p_0423E": "If Windows User Access Control requests administrator credentials, enter them and confirm the change.", "content.p_handling_blocked_sites_p_0137B": "If you think that a blocked site is safe, click Report this website. This opens a new page where you can fill in the necessary details to submit the website for analysis. If the page does not open, you can find instructions on how to submit the website for analysis sample submission instructions.", "content.note_handling_blocked_sites_p_0083E": "Note: If the block page does not appear, make sure that the Browsing Protection extension is turned on in the web browser that you use.", "desc": [ "content.p_handling_blocked_sites_p_04890", { "steps.steps_handling_blocked_sites_p_03AA8": [ "step.step_handling_blocked_sites_p_024F4", "content.p_handling_blocked_sites_p_02D2C", "step.step_handling_blocked_sites_p_0423E" ] }, "content.p_handling_blocked_sites_p_0137B", "content.note_handling_blocked_sites_p_0083E" ] }, "allowing_blocking_web_sites-psb-latest-en.json": { "title": "title_allowing_blocking_web_si_044BB", "title_allowing_blocking_web_si_044BB": "Web site exceptions", "shortdesc": "shortdesc_allowing_blocking_web_si_05434", "shortdesc_allowing_blocking_web_si_05434": "The web site exceptions list shows specific web sites are either allowed or blocked. ", "content.note_allowing_blocking_web_si_0AACE": "Note: If your administrator has explicitly blocked a web site or if it contains content that has been blocked, you cannot access the site even if you add it to the Allowed list.", "content.p_allowing_blocking_web_si_08053": "To view and edit web site exceptions:", "step.step_allowing_blocking_web_si_06D4B": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_allowing_blocking_web_si_00B7F": "On the main page, select .", "step.step_allowing_blocking_web_si_009AE": "Select Secure Browsing > Edit settings.", "content.p_allowing_blocking_web_si_02B83": "If the web site you want to edit is already listed as allowed or denied, and you want to move it from one list to the other:", "substep.substep_allowing_blocking_web_si_01F91": "Depending on which web site list you want to edit, select the Allowed or Denied tab.", "substep.substep_allowing_blocking_web_si_03602": "Right-click the web site on the list and select Allow or Deny.", "content.p_allowing_blocking_web_si_0B7F6": "If the web site is not included in either list:", "substep.substep_allowing_blocking_web_si_063FA": "Select the Allowed tab if you want to allow a web site, or the Denied tab if you want to block a web site.", "substep.substep_allowing_blocking_web_si_05193": "Select Add to add the new web site to the list.", "substep.substep_allowing_blocking_web_si_0F296": "Enter the address of the web site you want to add, then select OK.", "substep.substep_allowing_blocking_web_si_0950E": "In the Web site exceptions dialog, select Close.", "step.step_allowing_blocking_web_si_030C4": "Select View web site exceptions.", "step.step_allowing_blocking_web_si_0F6CE": "Select OK to return to the main page.", "content.p_allowing_blocking_web_si_042D1": "To change the address of an allowed or blocked web site, right-click the web site on the list and select Edit.", "content.p_allowing_blocking_web_si_0F7BD": "To remove an allowed or blocked web site from the list, select the web site and click Remove.", "desc": [ "content.note_allowing_blocking_web_si_0AACE", "content.p_allowing_blocking_web_si_08053", { "steps.steps_allowing_blocking_web_si_0272F": [ "step.step_allowing_blocking_web_si_06D4B", "step.step_allowing_blocking_web_si_00B7F", "step.step_allowing_blocking_web_si_009AE", "step.step_allowing_blocking_web_si_030C4", "content.p_allowing_blocking_web_si_02B83", { "substeps.substepsalpha_allowingalpha_blockingalpha_webalpha_sialpha_0532A": [ "substep.substep_allowing_blocking_web_si_01F91", "substep.substep_allowing_blocking_web_si_03602" ] }, "content.p_allowing_blocking_web_si_0B7F6", { "substeps.substepsalpha_allowingalpha_blockingalpha_webalpha_sialpha_087D6": [ "substep.substep_allowing_blocking_web_si_063FA", "substep.substep_allowing_blocking_web_si_05193", "substep.substep_allowing_blocking_web_si_0F296", "substep.substep_allowing_blocking_web_si_0950E" ] }, "step.step_allowing_blocking_web_si_0F6CE" ] }, "content.p_allowing_blocking_web_si_042D1", "content.p_allowing_blocking_web_si_0F7BD" ] }, "installing_bp_manually_psb-latest-en.json": { "title": "title_installing_bp_manually_p_0E10C", "title_installing_bp_manually_p_0E10C": "Checking that browser extensions are in use", "shortdesc": "shortdesc_installing_bp_manually_p_02A47", "shortdesc_installing_bp_manually_p_02A47": "Reputation-based browsing requires browser extensions to be able to protect your web browsing, online banking and shopping, and to show you security information while you are browsing the internet. ", "content.note_installing_bp_manually_p_0ABC7": "Note: You need administrative rights to change some of the settings.", "content.p_installing_bp_manually_p_0DCBE": "Once you have installed the product on your computer, the product tries to install the browser extensions automatically. When you open your browser, it displays a notification about the newly installed extension and you may need to enable it.", "content.p_installing_bp_manually_p_00187": "If the WithSecure Browsing Protection extension is not listed in your browser, you need to reinstall the extension manually.", "content.p_installing_bp_manually_p_0F90E": "If you miss the notification, the main view of the product shows you if the browser extension has not yet been set up. The easiest way to set up the extension for your browser is to select Set up from the notification shown on the product's main view and follow the on-screen instructions.", "content.p_installing_bp_manually_p_0130B": "However, if you don't see the notification on the product's main view or you have missed it, you can check if the browser extension has been installed and enabled in the following way:", "step.step_installing_bp_manually_p_05855": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_installing_bp_manually_p_04437": "On the main page, select .", "step.step_installing_bp_manually_p_0F34D": "Select Edit settings in the pop-up screen at the bottom left corner.", "step.step_installing_bp_manually_p_01DFE": "Select Yes to allow the app to make changes to your device.", "step.step_installing_bp_manually_p_00DBF": "Select Secure Browsing.", "subchoice.choice_installing_bp_manually_p_0F365": "If you use Firefox, under Browser extensions, select Open Firefox Add-ons. The extension will be added and enabled for Firefox.", "subchoice.choice_installing_bp_manually_p_05CD8": "If you use Chrome, under Browser extensions, select Open Chrome Web Store. The Browsing Protection by WithSecure page opens in Chrome Web Store. If the extension has already been installed on Chrome but turned off, go to Extensions and turn it on. If the extension has not yet been installed, select Add to Chrome > Add extension. The extension will be added and enabled for Chrome.", "subchoice.choice_installing_bp_manually_p_0A201": "If you use Microsoft Edge, under Browser extensions, select Open Edge Add-ons. The Browsing Protection by WithSecure page opens in Edge Add-ons. If the extension has already been installed on Microsoft Edge but disabled, select Turn on to enable it. If the extension has not yet been installed, then select Get > Add extension. The extension will be added and enabled for Microsoft Edge.", "content.note_installing_bp_manually_p_0AB23": "Note: You may need to reinstall the extensions after upgrading the product or installing a new browser.", "step.step_installing_bp_manually_p_0AE78": "Depending on the web browser you use, do as follows:", "content.p_installing_bp_manually_p_0B224": "You can check that the browser extension is turned on by opening the following test page in your browser: WithSecure test URL. If the product block page opens, the browser extension is in use. If you do not see the product block page, you need to turn on the browser extension manually.", "desc": [ "content.note_installing_bp_manually_p_0ABC7", "content.p_installing_bp_manually_p_0DCBE", "content.p_installing_bp_manually_p_00187", "content.p_installing_bp_manually_p_0F90E", "content.p_installing_bp_manually_p_0130B", { "steps.steps_installing_bp_manually_p_03242": [ "step.step_installing_bp_manually_p_05855", "step.step_installing_bp_manually_p_04437", "step.step_installing_bp_manually_p_0F34D", "step.step_installing_bp_manually_p_01DFE", "step.step_installing_bp_manually_p_00DBF", "step.step_installing_bp_manually_p_0AE78", { "subchoices.choices_installing_bp_manually_p_08A9E": [ "subchoice.choice_installing_bp_manually_p_0F365", "subchoice.choice_installing_bp_manually_p_05CD8", "subchoice.choice_installing_bp_manually_p_0A201" ] }, "content.note_installing_bp_manually_p_0AB23" ] }, "content.p_installing_bp_manually_p_0B224" ] }, "connection_control-latest-en.json": { "title": "title_connection_control_000001_0008", "title_connection_control_000001_0008": "Protecting your sensitive data", "shortdesc": "shortdesc_connection_control_000002_91E0", "shortdesc_connection_control_000002_91E0": "Connection control adds another layer of security to prevent attackers from interfering with your confidential transactions and protects you against harmful activity, for example when you access online banks or make transactions online. ", "content.p_connection_control_00000F_44F4": "Connection control automatically detects secure connections to online banking web sites, and blocks any connections that do not go to the intended site. When you open an online banking web site, only connections to online banking web sites, or to web sites that are considered safe for online banking, are allowed.", "content.p_connection_control_000011_E63C": "If you need to access a blocked web site to complete an ongoing transaction, you can temporarily allow access to the blocked page or end the Connection control session.", "content.p_connection_control_000013_C685": "Connection control currently supports the following browsers:", "step.step_connection_control_000016_8E1C": "Microsoft Edge (Chromium)", "step.step_connection_control_000017_9733": "Firefox", "step.step_connection_control_000018_E6DE": "Google Chrome", "desc": [ "content.p_connection_control_00000F_44F4", "content.p_connection_control_000011_E63C", "content.p_connection_control_000013_C685", { "steps.ul_connection_control_000015_5A56": [ "step.step_connection_control_000016_8E1C", "step.step_connection_control_000017_9733", "step.step_connection_control_000018_E6DE" ] } ] }, "turning_connection_control_on-latest-en.json": { "title": "title_turning_connection_contr_00335", "title_turning_connection_contr_00335": "Turning on Connection control", "shortdesc": "shortdesc_turning_connection_contr_0BDB9", "shortdesc_turning_connection_contr_0BDB9": "When Connection control is turned on, it provides additional protection to your secure connections. ", "content.p_turning_connection_contr_00BE2": "You need administrative rights to change the settings.", "content.p_turning_connection_contr_0C8A3": "Connection control blocks unsafe connections when it is active. For example, when you access a bank's web site or make online payments, Connection control activates and blocks all connections that are not necessary for online banking so that they cannot interfere with your confidential transactions.", "content.p_turning_connection_contr_0952D": "To turn on Connection control:", "step.step_turning_connection_contr_0B44B": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_turning_connection_contr_07490": "On the main page, select .", "step.step_turning_connection_contr_0DAE3": "Select Secure Browsing > Edit settings.", "step.step_turning_connection_contr_042A8": "Turn on Connection Control.", "subchoice.choice_turning_connection_contr_09124": "Clear Disconnect untrusted apps if you do not want Connection control to close your already open connections. If you leave the setting unselected, Connection control closes all your current Internet connections as well when it activates.", "content.note_turning_connection_contr_0233A": "Note: We recommend that you keep this setting selected unless it is absolutely necessary, as some malware attacks can use built-in Windows components, such as PowerShell, to gain access to your banking credentials and personal information.", "subchoice.choice_turning_connection_contr_0026A": "If you have to use an external tool that is being blocked by Connection Control, clear Disconnect command-line and scripting tools.", "content.p_turning_connection_contr_022B7": "Clear this settings if you do not want Connection control to clear your clipboard.", "subchoice.choice_turning_connection_contr_022AB": "Choose how you want Connection control to handle data that has been copied to your clipboard. By default, Connection control clears all data from the clipboard to protect your privacy when your Connection control session ends.", "content.note_turning_connection_contr_02B70": "Important: Do not clear the Block remote access during banking session setting on anyone's request unless you know both the person requesting the access and the exact purpose of the request.", "subchoice.choice_turning_connection_contr_0EB8E": "By default, remote access to your device is blocked during your banking session. Banking transactions are always private and confidential, and you should never log in to your online bank if someone has remote access to your device.", "content.p_turning_connection_contr_0A9FD": "", "step.step_turning_connection_contr_0ED29": "To adjust the Connection Control settings:", "desc": [ "content.p_turning_connection_contr_00BE2", "content.p_turning_connection_contr_0C8A3", "content.p_turning_connection_contr_0952D", { "steps.steps_turning_connection_contr_014CB": [ "step.step_turning_connection_contr_0B44B", "step.step_turning_connection_contr_07490", "step.step_turning_connection_contr_0DAE3", "step.step_turning_connection_contr_042A8", "step.step_turning_connection_contr_0ED29", "content.p_turning_connection_contr_0A9FD", { "subchoices.ul_turning_connection_contr_09AB4": [ "subchoice.choice_turning_connection_contr_09124", "subchoice.choice_turning_connection_contr_0026A", "content.note_turning_connection_contr_0233A", "subchoice.choice_turning_connection_contr_022AB", "content.p_turning_connection_contr_022B7", "subchoice.choice_turning_connection_contr_0EB8E", "content.note_turning_connection_contr_02B70" ] } ] } ] }, "using_connection_control-latest-en.json": { "title": "title_using_connection_control_07E1F", "title_using_connection_control_07E1F": "Using Connection control", "shortdesc": "shortdesc_using_connection_control_00823", "shortdesc_using_connection_control_00823": "When Connection control is turned on, it automatically detects when you access an online banking web site. ", "content.p_using_connection_control_0F3F3": "When you open an online banking web site in your browser, the Connection control indicator appears at the top of your screen. All other connections are blocked while the banking protection is active.", "content.note_using_connection_control_0FA7A": "Tip: If you do not want to interrupt your other active connections when Connection control activates, to change the settings, select the Connection control indicator, and then select at the top right corner of the Connection control notification.", "content.p_using_connection_control_01D42": "To end your Connection control session and restore your other connections:", "step.step_using_connection_control_0C60D": "Click the Connection control indicator at the top of your screen.", "step.step_using_connection_control_01E33": "Click End on the notification.", "desc": [ "content.p_using_connection_control_0F3F3", "content.note_using_connection_control_0FA7A", "content.p_using_connection_control_01D42", { "steps.steps_using_connection_control_0FC66": [ "step.step_using_connection_control_0C60D", "step.step_using_connection_control_01E33" ] } ] }, "search_result_filter-latest-en.json": { "title": "title_search_result_filter_00000563F", "title_search_result_filter_00000563F": "Using the search result filter", "shortdesc": "shortdesc_search_result_filter_00000FD88", "shortdesc_search_result_filter_00000FD88": "Search result filter hides adult content by making sure that Google, Yahoo, Bing, and YouTube use the SafeSearch \"strict\" level. ", "content.p_search_result_filter_0000058D6": "While this cannot block all inappropriate and explicit content from appearing in your search results, it helps you avoid most such material.", "desc": [ "content.p_search_result_filter_0000058D6" ] }, "using_search_result_filter-latest-en.json": { "title": "title_using_search_result_filt_03CBC", "title_using_search_result_filt_03CBC": "Turning on the search result filter", "shortdesc": "shortdesc_using_search_result_filt_0EA3A", "shortdesc_using_search_result_filt_0EA3A": "You can turn on the search result filter to block explicit content from search results. ", "content.p_using_search_result_filt_0CC58": "To turn on search result filter:", "step.step_using_search_result_filt_0AEEA": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_using_search_result_filt_027C4": "On the main page, select .", "step.step_using_search_result_filt_0DD1D": "Select Web Content Control.", "step.step_using_search_result_filt_0656C": "Turn on Search Result Filter.", "content.p_using_search_result_filt_07648": "When search result filter is turned on, it will override the SafeSearch settings on web sites for anyone logged in to that Windows user account.", "desc": [ "content.p_using_search_result_filt_0CC58", { "steps.steps_using_search_result_filt_0E768": [ "step.step_using_search_result_filt_0AEEA", "step.step_using_search_result_filt_027C4", "step.step_using_search_result_filt_0DD1D", "step.step_using_search_result_filt_0656C" ] }, "content.p_using_search_result_filt_07648" ] }, "viewing_automated_tasks-latest-en.json": { "title": "title_viewing_automated_tasks_004B54", "title_viewing_automated_tasks_004B54": "Viewing automated tasks", "shortdesc": "shortdesc_viewing_automated_tasks_002BCB", "shortdesc_viewing_automated_tasks_002BCB": "Your administrator can set up scheduled tasks to automatically scan your computer, check for missing updates, and install security updates. ", "content.p_viewing_automated_tasks_004BE1": "To see the details for automated tasks that affect your computer:", "step.step_viewing_automated_tasks_00B4C7": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_viewing_automated_tasks_007285": "On the main page, select .", "step.step_viewing_automated_tasks_00FDF1": "Select Automated Tasks.", "content.p_viewing_automated_tasks_006082": "This page shows you the description and schedule that your administrator has configured for each task. It also shows you when each task was last run and the next time that it is scheduled to be run.", "content.p_viewing_automated_tasks_00CD7D": "The following table shows some examples of the schedules that are shown for the tasks:", "content.dt_viewing_automated_tasks_00FF3E": "@daily", "content.dd_viewing_automated_tasks_00E6D6": "The task runs at a random time each day.", "content.dt_viewing_automated_tasks_007DB2": "@weekdays", "content.dd_viewing_automated_tasks_000C2E": "The task runs at a random time each weekday.", "content.dt_viewing_automated_tasks_00FD44": "@weekly", "content.dd_viewing_automated_tasks_004C19": "The task runs at a random time on a specific day each week.", "content.dt_viewing_automated_tasks_00E1B0": "@monthly", "content.dd_viewing_automated_tasks_003806": "The task runs at a random time on a specific day each month.", "content.dt_viewing_automated_tasks_00D2E5": "12 ? * 5", "content.p_viewing_automated_tasks_00BACA": "The task runs according to the given CRON expression, which in this case is at a random time between 12:00 and 13:00 every Saturday.
", "content.p_viewing_automated_tasks_008B96": "A CRON expression is a string composed of four fields that are separated by spaces according to the following general form:
", "content.p_viewing_automated_tasks_003E7D": "<hours> &lt;days of the month&gt; &amp;lt;months&amp;gt; &amp;amp;lt;days of the week&amp;amp;gt; &amp;amp;lt;br&amp;amp;gt;&amp;amp;lt;/days&amp;amp;gt;&amp;lt;/months&amp;gt;&lt;/days&gt;</hours>", "content.p_viewing_automated_tasks_00426D": "Each field usually contains a numeric value or a special character, which can indicate a randomized value, for example.", "desc": [ "content.p_viewing_automated_tasks_004BE1", { "steps.steps_viewing_automated_tasks_00A4E8": [ "step.step_viewing_automated_tasks_00B4C7", "step.step_viewing_automated_tasks_007285", "step.step_viewing_automated_tasks_00FDF1" ] }, "content.p_viewing_automated_tasks_006082", "content.p_viewing_automated_tasks_00CD7D", { "dl.dl_viewing_automated_tasks_00F870": [ { "dlentry.dlentry_viewing_automated_tasks_000452": [ "content.dt_viewing_automated_tasks_00FF3E", "content.dd_viewing_automated_tasks_00E6D6" ] }, { "dlentry.dlentry_viewing_automated_tasks_00C4F3": [ "content.dt_viewing_automated_tasks_007DB2", "content.dd_viewing_automated_tasks_000C2E" ] }, { "dlentry.dlentry_viewing_automated_tasks_00118C": [ "content.dt_viewing_automated_tasks_00FD44", "content.dd_viewing_automated_tasks_004C19" ] }, { "dlentry.dlentry_viewing_automated_tasks_00BCE3": [ "content.dt_viewing_automated_tasks_00E1B0", "content.dd_viewing_automated_tasks_003806" ] }, { "dlentry.dlentry_viewing_automated_tasks_00C41A": [ "content.dt_viewing_automated_tasks_00D2E5", "content.p_viewing_automated_tasks_00BACA", "content.p_viewing_automated_tasks_008B96", "content.p_viewing_automated_tasks_003E7D", "content.p_viewing_automated_tasks_00426D" ] } ] } ] }, "firewall-latest-en.json": { "title": "title_firewall_000001_66109C77", "title_firewall_000001_66109C77": "What is a firewall", "shortdesc": "shortdesc_firewall_000002_56C4334D", "shortdesc_firewall_000002_56C4334D": "The firewall prevents intruders and harmful applications getting into your computer from the internet. ", "content.p_firewall_00000C_721DD99E": "The firewall allows only safe internet connections from your computer and blocks intrusions from the internet.", "desc": [ "content.p_firewall_00000C_721DD99E" ] }, "firewall_settings-latest-en.json": { "title": "title_firewall_settings_000001_1DB43", "title_firewall_settings_000001_1DB43": "Changing Windows Firewall settings", "shortdesc": "shortdesc_firewall_settings_000002_BF847", "shortdesc_firewall_settings_000002_BF847": "When the firewall is turned on, it restricts access to and from your computer. Some applications may require that you allow them through the firewall to work properly. ", "content.p_firewall_settings_00000C_FDCA0": "The product uses Windows Firewall to protect your computer.", "content.p_firewall_settings_00000D_1913C": "To change Windows Firewall settings:", "step.step_firewall_settings_00000F_E85FF": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_firewall_settings_000013_FD4AA": "On the main view, select Viruses & Threats.", "step.step_firewall_settings_000016_27D4F": "Select Windows Firewall settings.", "content.p_firewall_settings_00001A_71787": "For more information on Windows Firewall, refer to Microsoft Windows documentation.", "desc": [ "content.p_firewall_settings_00000C_FDCA0", "content.p_firewall_settings_00000D_1913C", { "steps.steps_firewall_settings_00000E_194AA": [ "step.step_firewall_settings_00000F_E85FF", "step.step_firewall_settings_000013_FD4AA", "step.step_firewall_settings_000016_27D4F" ] }, "content.p_firewall_settings_00001A_71787" ] }, "concept_3rd_party-latest-en.json": { "title": "title_nofile_3rd_party_000001_F7F645", "title_nofile_3rd_party_000001_F7F645": "Using personal firewalls", "shortdesc": "shortdesc_nofile_3rd_party_000002_614060", "shortdesc_nofile_3rd_party_000002_614060": "The product is designed to work with Windows Firewall. Other personal firewalls require additional setup to work with the product. ", "content.p_nofile_3rd_party_00000E_0E26B0": "The product uses Windows Firewall for basic firewall functions, such as controlling incoming network traffic and keeping your internal network separate from the public internet. In addition, DeepGuard monitors installed applications and prevents suspicious applications from accessing the internet without your permission.", "content.p_nofile_3rd_party_00000F_FDCDCB": "If you replace Windows Firewall with a personal firewall, make sure that it allows incoming and outgoing network traffic for all WithSecure processes and that you allow all WithSecure processes when the personal firewall prompts you to do so.", "content.note_nofile_3rd_party_000010_AB9F2B": "Tip: If your personal firewall has a manual filtering mode, use it to allow all WithSecure processes.", "desc": [ "content.p_nofile_3rd_party_00000E_0E26B0", "content.p_nofile_3rd_party_00000F_FDCDCB", "content.note_nofile_3rd_party_000010_AB9F2B" ] }, "aua-latest-en.json": { "title": "title_aua_000001_B50A4A80", "title_aua_000001_B50A4A80": "How to use updates", "shortdesc": "shortdesc_aua_000002_E7C824BE", "shortdesc_aua_000002_E7C824BE": "Updates keep your computer protected from the latest threats. ", "content.p_aua_000009_0B41F6E3": "The product retrieves the latest updates to your computer automatically when you are connected to the internet. It detects the network traffic and does not disturb your other internet use even with a slow network connection.", "desc": [ "content.p_aua_000009_0B41F6E3" ] }, "view_updates-latest-en.json": { "title": "title_view_updates_000001_93A08868", "title_view_updates_000001_93A08868": "View the latest updates", "shortdesc": "shortdesc_view_updates_000002_58E5AB1D", "shortdesc_view_updates_000002_58E5AB1D": "View the date and time of the latest update. ", "content.p_view_updates_00000F_A32D3300": "When automatic updates are turned on, the product receives the latest updates automatically when you are connected to the internet.", "content.p_view_updates_000010_8C688896": "To see details of the latest updates for the installed products:", "step.step_view_updates_000012_AFDA7B13": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_view_updates_000016_00BFCBB8": "On the main page, select .", "step.step_view_updates_000018_755301C8": "Select Updates.", "step.step_view_updates_00001B_30EB5748": "You see details of the latest updates under Connection.", "content.p_view_updates_000021_5D133533": "The product installs the latest updates automatically if they are available.", "content.note_view_updates_000022_EB36B0BC": "Note: Your internet connection must be active when you want to check for the latest updates.", "step.step_view_updates_00001E_54B176E8": "To manually check for the latest updates, select Check now.", "desc": [ "content.p_view_updates_00000F_A32D3300", "content.p_view_updates_000010_8C688896", { "steps.steps_view_updates_000011_255FDEF0": [ "step.step_view_updates_000012_AFDA7B13", "step.step_view_updates_000016_00BFCBB8", "step.step_view_updates_000018_755301C8", "step.step_view_updates_00001B_30EB5748", "step.step_view_updates_00001E_54B176E8", "content.p_view_updates_000021_5D133533", "content.note_view_updates_000022_EB36B0BC" ] } ] }, "change_connection_settings-latest-en.json": { "title": "title_change_connection_settin_0D283", "title_change_connection_settin_0D283": "Change connection settings", "shortdesc": "shortdesc_change_connection_settin_07852", "shortdesc_change_connection_settin_07852": "Instructions on how to change how your computer connects to the internet and how you want to handle updates while using mobile networks. ", "content.p_change_connection_settin_06CD6": "Your Internet service provider (ISP) may offer or require you to use a proxy. A proxy acts as an intermediary between your computer and the internet. It intercepts all requests to the internet to see if it can fulfill the request using its cache. Proxies are used to improve performance, filter requests, and hide your computer from the internet to improve security.", "step.step_change_connection_settin_0832C": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_change_connection_settin_08798": "On the main page, select .", "content.note_change_connection_settin_00298": "Note: You need administrative rights to change some of the settings.", "step.step_change_connection_settin_0DA8D": "Select Updates > Edit settings.", "subchoice.choice_change_connection_settin_0C3E2": "Select Do not use if your computer is connected to the internet directly.", "subchoice.choice_change_connection_settin_0E5A9": "Select Use the browser's settings to use the same HTTP proxy settings that you have configured in your web browser.", "subchoice.choice_change_connection_settin_09451": "Select Custom address and then add the proxy address and the Port number to configure your HTTP proxy settings manually.", "step.step_change_connection_settin_027D7": "Under Manual proxy setup, select whether or not your computer uses a proxy server to connect to the internet.", "desc": [ "content.p_change_connection_settin_06CD6", { "steps.steps_change_connection_settin_09AB1": [ "step.step_change_connection_settin_0832C", "step.step_change_connection_settin_08798", "step.step_change_connection_settin_0DA8D", "content.note_change_connection_settin_00298", "step.step_change_connection_settin_027D7", { "subchoices.choices_change_connection_settin_035A9": [ "subchoice.choice_change_connection_settin_0C3E2", "subchoice.choice_change_connection_settin_0E5A9", "subchoice.choice_change_connection_settin_09451" ] } ] } ] }, "privacy-latest-en.json": { "title": "title_privacy_000001_E371A1F0", "title_privacy_000001_E371A1F0": "Privacy", "shortdesc": "shortdesc_privacy_000002_CA5CB9F9", "shortdesc_privacy_000002_CA5CB9F9": "Learn about WithSecure Security Cloud and how you can send anonymous data to help improve the product. ", "content.p_privacy_00000D_4C0E2C90": "This section describes WithSecure Security Cloud, its role in threat analysis, and how it uses security data. It also explains how to allow deeper analysis and send non-personalized usage data to help improve the product.", "desc": [ "content.p_privacy_00000D_4C0E2C90" ] }, "rtpn-latest-en.json": { "title": "title_rtpn_000001_0F112A1D", "title_rtpn_000001_0F112A1D": "Security Data ", "shortdesc": "shortdesc_rtpn_000002_22BEA776", "shortdesc_rtpn_000002_22BEA776": "The service sends queries on potential malicious activities or on protected devices to the WithSecure Security Cloud. ", "content.p_rtpn_000010_B177C861": "The WithSecure Security Cloud is a cloud-based system for cyber threat analysis that is operated by WithSecure. We collect the minimum amount of data to provide you with the security services to which you have subscribed and to provide high quality protection for our users.", "content.p_rtpn_000012_3C94AD4A": "With the Security Cloud, WithSecure can maintain an up-to-date overview of the global threat landscape and protect our customers against new threats the moment they are first found.", "content.p_rtpn_000014_0369A5B7": "The Security Cloud only collects data that may contain information about files or websites that have been blocked by WithSecure for security reasons. Security data is not used for personalized marketing purposes.", "content.p_rtpn_000017_DBBE59DA": "As a contributor, you allow the Security Cloud to keep the security data that helps us strengthen your protection against new and emerging threats. Data collected this way is only kept for a limited time and is deleted after that period.", "step.step_rtpn_00001A_F95CBDD3": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_rtpn_00001E_90447252": "On the main page, select .", "step.step_rtpn_000020_BC87FD26": "Go to the Privacy settings page.", "content.note_rtpn_000027_B039362D": "Note: You need administrative rights to change the settings.", "step.step_rtpn_000023_5373B82A": "Select Edit settings.", "step.step_rtpn_000028_DDE3AD6B": "Under Security Cloud, select Allow deeper analysis.", "desc": [ "content.p_rtpn_000010_B177C861", "content.p_rtpn_000012_3C94AD4A", "content.p_rtpn_000014_0369A5B7", "content.p_rtpn_000017_DBBE59DA", { "steps.steps_rtpn_000019_1DDB4A2A": [ "step.step_rtpn_00001A_F95CBDD3", "step.step_rtpn_00001E_90447252", "step.step_rtpn_000020_BC87FD26", "step.step_rtpn_000023_5373B82A", "content.note_rtpn_000027_B039362D", "step.step_rtpn_000028_DDE3AD6B" ] } ] }, "improving_product-latest-en.json": { "title": "title_improving_product_000001_2C234", "title_improving_product_000001_2C234": "Improving the product", "shortdesc": "shortdesc_improving_product_000002_AF2DF", "shortdesc_improving_product_000002_AF2DF": "You can help us improve the product by sending usage data. ", "content.p_improving_product_00000C_23A9A": "To send usage data:", "step.step_improving_product_00000E_C4519": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_improving_product_000012_06477": "On the main page, select .", "step.step_improving_product_000014_F365B": "Go to the Privacy settings page.", "content.note_improving_product_00001B_5E811": "Note: You need administrative rights to change the settings.", "step.step_improving_product_000017_D8CA6": "Select Edit settings.", "step.step_improving_product_00001C_5ED9F": "Under Product improvement, select Send non-personalized usage data.", "content.title_improving_product_000020_13894": "Privacy statement", "content.note_improving_product_000021_38AD1": "Note: Read our Privacy Statement.", "desc": [ "content.p_improving_product_00000C_23A9A", { "steps.steps_improving_product_00000D_3CAFA": [ "step.step_improving_product_00000E_C4519", "step.step_improving_product_000012_06477", "step.step_improving_product_000014_F365B", "step.step_improving_product_000017_D8CA6", "content.note_improving_product_00001B_5E811", "step.step_improving_product_00001C_5ED9F" ] }, "content.title_improving_product_000020_13894", "content.note_improving_product_000021_38AD1" ] }, "technical_support-latest-en.json": { "title": "title_technical_support_000001_9617A", "title_technical_support_000001_9617A": "Technical support", "shortdesc": "shortdesc_technical_support_000002_C9DBC", "shortdesc_technical_support_000002_C9DBC": "Here you can find information that can help you solve your technical issues. ", "content.p_technical_support_00000B_D41C9": "If you have a question about the product or an issue with it, before contacting our customer support, go to WithSecure Community and see if you can find an answer to your question there.", "desc": [ "content.p_technical_support_00000B_D41C9" ] }, "version_information-latest-en.json": { "title": "title_version_information_0000018FA0", "title_version_information_0000018FA0": "Where can I find version information of the product?", "shortdesc": "shortdesc_version_information_0000024FA0", "shortdesc_version_information_0000024FA0": "Our customer support may ask information of your product version if you need to contact us. ", "content.p_version_information_00000C13B9": "To view the current version information:", "step.step_version_information_00000E9A37": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_version_information_000012DCF0": "On the main page, select .", "step.step_version_information_0000145EFF": "Select Support.", "step.step_version_information_000017F61C": "Find information of the currently installed product under Version information.", "desc": [ "content.p_version_information_00000C13B9", { "steps.steps_version_information_00000DBCD8": [ "step.step_version_information_00000E9A37", "step.step_version_information_000012DCF0", "step.step_version_information_0000145EFF", "step.step_version_information_000017F61C" ] } ] }, "support_tool-latest-en.json": { "title": "title_support_tool_000001_4B25A5AF", "title_support_tool_000001_4B25A5AF": "Using the support tool", "shortdesc": "shortdesc_support_tool_000002_5D4714C1", "shortdesc_support_tool_000002_5D4714C1": "Before contacting support, run the support tool to collect basic information about hardware, operating system, network configuration and installed software. ", "content.p_support_tool_00000F_82CB0715": "If you have technical problems with your security product, our customer support may ask you to create and send an WSDIAG file to our technical support. The file contains information that can be used for troubleshooting and solving problems specific to your computer.", "content.p_support_tool_000010_EFF94CBA": "You can create the file by using the Support Tool. The tool gathers information about your system and its configuration. The information includes product details, operating system logs and system settings. Note that part of the information may be confidential. The gathered information is stored in a file which is saved on your computer desktop.", "content.p_support_tool_000011_E5640C02": "To run the support tool:", "step.step_support_tool_000013_5E338A57": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_support_tool_000017_C2AF5680": "On the main page, select .", "step.step_support_tool_000019_FA6DF74C": "Select Support.", "content.note_support_tool_000020_D4B94E87": "Note: You need administrative rights to change the settings.", "step.step_support_tool_00001C_8E0C09E0": "Select Edit settings.", "step.step_support_tool_000021_DF8E5AB5": "Select Run support tool.", "content.p_support_tool_000028_316D5DE8": "The support tool starts and displays the progress of the data collection.", "step.step_support_tool_000024_BFCC491A": "Select Run diagnostics on the Support Tool window.", "content.p_support_tool_00002A_4E391D0B": "When the tool has finished running, it saves the collected data to an archive on your desktop. You can submit the collected data (the diagnostics file) here: Email support.", "content.note_support_tool_00002C_00EE1FD8": "Tip: If you cannot access the Support Tool through the product itself, go to the Support Tools web page and under Support tool (WSDIAG) for Windows, select Download and save the wsdiag_standalone.exe file, for example in your Downloads folder. Double-click the file to run the tool.", "desc": [ "content.p_support_tool_00000F_82CB0715", "content.p_support_tool_000010_EFF94CBA", "content.p_support_tool_000011_E5640C02", { "steps.steps_support_tool_000012_0D8AA88A": [ "step.step_support_tool_000013_5E338A57", "step.step_support_tool_000017_C2AF5680", "step.step_support_tool_000019_FA6DF74C", "step.step_support_tool_00001C_8E0C09E0", "content.note_support_tool_000020_D4B94E87", "step.step_support_tool_000021_DF8E5AB5", "step.step_support_tool_000024_BFCC491A", "content.p_support_tool_000028_316D5DE8" ] }, "content.p_support_tool_00002A_4E391D0B", "content.note_support_tool_00002C_00EE1FD8" ] }, "debugging_product_issues-latest-en.json": { "title": "title_debugging_product_issues_02583", "title_debugging_product_issues_02583": "Debugging product issues", "shortdesc": "shortdesc_debugging_product_issues_0E4AA", "shortdesc_debugging_product_issues_0E4AA": "Debug logging helps our customer support to analyze and solve issues, if any, in the product. ", "content.p_debugging_product_issues_00C32": "You can temporarily give our customer support specific permission to analyze issues in the product. Note that the information collected by debug logging may be regarded as sensitive.", "content.p_debugging_product_issues_08069": "WebView2 is a technology used for embedding web content in native applications. For example, our account log-in page uses the WebView2 technology.", "content.p_debugging_product_issues_0104D": "If you are having difficulties with the embedded web views, the WebView2 console debugger can help our customer support analyze the web view issues for you.", "content.p_debugging_product_issues_02370": "To give our support temporary permission to debug product issues:", "content.note_debugging_product_issues_092F0": "Note: Turn Debug logging on only when our customer support agent asks you to do so.", "step.step_debugging_product_issues_0A18A": "Open WithSecure Elements Agent from the Windows Start menu.", "step.step_debugging_product_issues_0C85B": "On the main page, select .", "content.note_debugging_product_issues_06ADB": "Note: You need administrative rights to change the settings.", "step.step_debugging_product_issues_002AC": "Select Edit settings.", "content.p_debugging_product_issues_06BB2": "Once the debug logging is enabled, the WebView2 console debugger option becomes visible.", "step.step_debugging_product_issues_047E2": "Under Tools, select the toggle switch to turn on Debug logging.", "content.p_debugging_product_issues_0D59E": "Once you enter an embedded web view, the console window opens.", "step.step_debugging_product_issues_07F60": "If you want to turn on WebView2 console debugger, select the toggle switch.", "step.step_debugging_product_issues_0C533": "As soon as our customer support has completed analyzing the issue, turn off Debug logging by selecting the toggle switch.", "desc": [ "content.p_debugging_product_issues_00C32", "content.p_debugging_product_issues_08069", "content.p_debugging_product_issues_0104D", "content.p_debugging_product_issues_02370", "content.note_debugging_product_issues_092F0", { "steps.steps_debugging_product_issues_0A3C6": [ "step.step_debugging_product_issues_0A18A", "step.step_debugging_product_issues_0C85B", "step.step_debugging_product_issues_002AC", "content.note_debugging_product_issues_06ADB", "step.step_debugging_product_issues_047E2", "content.p_debugging_product_issues_06BB2", "step.step_debugging_product_issues_07F60", "content.p_debugging_product_issues_0D59E", "step.step_debugging_product_issues_0C533" ] } ] }, "techical_support_phone_scams-latest-en.json": { "title": "title_techical_support_phone_s_04462", "title_techical_support_phone_s_04462": "Phone scams and what to do if you think you are targeted", "shortdesc": "shortdesc_techical_support_phone_s_03C70", "shortdesc_techical_support_phone_s_03C70": "Phone scams are unfortunately on the rise with scammers using social engineering to target their victims. ", "content.p_techical_support_phone_s_0A29F": "This topic is to help you identify these calls, and in the worst case—if you have been targeted—give you some information on what to do next.", "content.title_techical_support_phone_s_02D04": "What are phone scams?", "content.p_techical_support_phone_s_02CB8": "Phone calls can start either as a cold call or via an advert or link that triggers a pop-up on your computer. These pop-ups urge you to call the advertised tech support number.", "content.title_techical_support_phone_s_07CB5": "How can I recognize a phone scam?", "content.p_techical_support_phone_s_00104": "These types of calls normally follow a certain pattern: The scammers usually claim that your computer has a problem, say a virus—when it actually doesn't—and then they trick you into paying for a service that doesn't exist either. They catch you off-guard and play on your emotions. Here's the basic scenario:", "step.step_techical_support_phone_s_026F8": "Phone scammers claim to be from a well-known company, such as Microsoft, your bank, or even your network operator. As they use a reputable name, this puts you more at ease. They also seem knowledgeable and use technical terms, which make them seem legitimate and believable.", "step.step_techical_support_phone_s_02DB3": "As the risk seems real and you feel worried about possible computer viruses, you give the scammers access to your computer. They convince you to let them install an application that gives them access to your computer using remote access tools.", "step.step_techical_support_phone_s_0129E": "Once the scammers have access to your computer, they pretend to fix the virus, and may also ask for your personal credentials. When the scammers have \"fixed\" the issue, they ask you to log into your online bank or ask you to fill in a form with your credit card details. The scammers charge you for the bogus service, which ends up being much more than you thought. In fact, it's difficult to know how much they really charge you.", "content.title_techical_support_phone_s_08D2C": "What to do if you think you have been scammed", "content.p_techical_support_phone_s_077AF": "If you think you are being scammed and recognize the phone scam scenario, do the following:", "step.step_techical_support_phone_s_0302E": "Act without delay.", "step.step_techical_support_phone_s_00B04": "Immediately contact your credit card company or bank, report the scam and cancel any bank or credit cards. If you act promptly, they even may be able to stop the transaction and reverse the charges.", "step.step_techical_support_phone_s_007AC": "Report the scam to the appropriate authority.", "step.step_techical_support_phone_s_05046": "Change all your passwords on every website or service that you think might have been affected.", "step.step_techical_support_phone_s_06B5D": "Uninstall any unknown, third-party software.", "step.step_techical_support_phone_s_00043": "Run a full scan on your computer: Open your security product, then select Viruses & Threats > Full computer scan.", "content.title_techical_support_phone_s_0F80E": "Things to remember about unsolicited phone calls", "content.note_techical_support_phone_s_022BB": "Note: Normally, customer support calls you if you have already contacted them and created a support ticket.", "step.step_techical_support_phone_s_0FB62": "If you receive this type of a call, think: have I requested this?", "content.note_techical_support_phone_s_0F7E6": "Remember: Only allow remote sessions with people or companies you know and trust. Only ever allow remote sessions if you have contacted your service provider beforehand and have a valid support case with them. Also, guard your remote access data as you would guard any other password.", "step.step_techical_support_phone_s_031DF": "Remote sessions are commonly used in tech support as a way to assist you in solving issues.", "step.step_techical_support_phone_s_035C7": "Never give access to your device to people you don't know. Granting scammers remote access means that, in effect, you hand over the admin rights to your computer. Even if you have antivirus software installed, this can no longer protect you, as the scammers take control of your computer.", "step.step_techical_support_phone_s_02A42": "Microsoft has informed its users that they never include phone numbers in their software's error messages or warning messages.", "step.step_techical_support_phone_s_0AE2C": "Never freely hand over any personal credentials or credit card details.", "step.step_techical_support_phone_s_0DE94": "End the call immediately.", "step.step_techical_support_phone_s_0C04B": "These types of phone calls are illegal, and when in doubt, turn to the relevant authority that deals with fraud and report it.", "content.title_techical_support_phone_s_0EBDA": "How can the security product help?", "content.p_techical_support_phone_s_08BD2": "With the security product installed, your computer is protected from viruses, trojans and ransomware. The Browsing protection, Banking protection, and Remote access tool protection features also add another layer of protection and make sure that you can browse and do your online banking safely.", "content.p_techical_support_phone_s_080A0": "If you have been targeted and you already have a security product installed, you can immediately run a full computer scan to help detect any applications that may have been installed by the scammers; these are called Potentially Unwanted Applications (PUAs). The product is not able to protect you from these types of phone scams, however.", "content.p_techical_support_phone_s_06F5C": "Be vigilant and stay safe.", "desc": [ "content.p_techical_support_phone_s_0A29F", "content.title_techical_support_phone_s_02D04", "content.p_techical_support_phone_s_02CB8", "content.title_techical_support_phone_s_07CB5", "content.p_techical_support_phone_s_00104", { "steps.ul_techical_support_phone_s_0F3D0": [ "step.step_techical_support_phone_s_026F8" ] }, { "steps.ul_techical_support_phone_s_0F66C": [ "step.step_techical_support_phone_s_02DB3" ] }, { "steps.ul_techical_support_phone_s_0B19C": [ "step.step_techical_support_phone_s_0129E" ] }, "content.title_techical_support_phone_s_08D2C", "content.p_techical_support_phone_s_077AF", { "steps.ul_techical_support_phone_s_0C61C": [ "step.step_techical_support_phone_s_0302E", "step.step_techical_support_phone_s_00B04", "step.step_techical_support_phone_s_007AC", "step.step_techical_support_phone_s_05046", 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"content.p_techical_support_phone_s_080A0", "content.p_techical_support_phone_s_06F5C" ] }, "toc-latest-en.json": { "toc": [ "product_webhelp-latest-en", { "introduction-latest-en": [ "sys_reqs_psbclient-latest-en" ] }, { "getting_started-latest-en": [ { "change_settings-latest-en": [ "tray_context_menu-latest-en", "turning_off_features-latest-en" ] }, { "notifications-latest-en": [ { "overall_status_of_protection_psb-latest-en": [ "protection_status_tray_icons-latest-en" ] }, "close_scan_wizard-latest-en" ] } ] }, { "vsp_main-latest-en": [ { "what_is_harmful_content-latest-en": [ "potentially_unwanted-latest-en", "worms-latest-en", "trojans-latest-en", "backdoors-latest-en", "exploits-latest-en", "exploit_kits-latest-en" ] }, { "how_to_scan-psb-latest-en": [ { "real_time_scanning-latest-en": [ "activate_real_time_scanning-psb-latest-en" ] }, { "manual_scanning-latest-en": [ "running_virus_scan-psb-latest-en", "running_virus_scan-latest-en", "scanning_in_windows_explorer-latest-en" ] 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"protection_status_tray_icons-latest-en": "Protection status tray icons", "overall_status_of_protection_psb-latest-en": "Protection status icons", "close_scan_wizard-latest-en": "Viewing recent events for the product", "notifications-latest-en": "How to see what the product has done", "getting_started-latest-en": "Getting started", "potentially_unwanted-latest-en": "Potentially unwanted applications (PUA) and unwanted applications (UA)", "worms-latest-en": "Worms", "trojans-latest-en": "Trojans", "backdoors-latest-en": "Backdoors", "exploits-latest-en": "Exploits", "exploit_kits-latest-en": "Exploit kits", "what_is_harmful_content-latest-en": "What harmful content does", "activate_real_time_scanning-psb-latest-en": "Turning on real-time scanning", "real_time_scanning-latest-en": "How real-time scanning works", "running_virus_scan-psb-latest-en": "Running a malware scan", "running_virus_scan-latest-en": "Running a virus scan manually", "scanning_in_windows_explorer-latest-en": "Scan in 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"advanced_network_protection-latest-en": "Prevent applications from downloading harmful files", "using_amsi_integration-latest-en": "Using AMSI integration to identify script-based attacks", "vsp_main-latest-en": "Protecting the computer against harmful content", "blocking_suspicious_and_illegal_psb-latest-en": "Blocking suspicious and prohibited websites", "reputation_rating_icons_psb-latest-en": "Using reputation rating icons", "handling_blocked_sites_psb-latest-en": "What to do when a website is blocked", "allowing_blocking_web_sites-psb-latest-en": "Web site exceptions", "turning_surfguard_on_off_psb-latest-en": "Blocking harmful websites", "installing_bp_manually_psb-latest-en": "Checking that browser extensions are in use", "use_internet_safely_psb-latest-en": "Protecting your web browsing", "turning_connection_control_on-latest-en": "Turning on Connection control", "using_connection_control-latest-en": "Using Connection control", "connection_control-latest-en": "Protecting your sensitive data", "using_search_result_filter-latest-en": "Turning on the search result filter", "search_result_filter-latest-en": "Using the search result filter", "viewing_automated_tasks-latest-en": "Viewing automated tasks", "firewall_settings-latest-en": "Changing Windows Firewall settings", "concept_3rd_party-latest-en": "Using personal firewalls", "firewall-latest-en": "What is a firewall", "view_updates-latest-en": "View the latest updates", "change_connection_settings-latest-en": "Change connection settings", "aua-latest-en": "How to use updates", "rtpn-latest-en": "Security Data ", "improving_product-latest-en": "Improving the product", "privacy-latest-en": "Privacy", "version_information-latest-en": "Where can I find version information of the product?", "support_tool-latest-en": "Using the support tool", "debugging_product_issues-latest-en": "Debugging product issues", "techical_support_phone_scams-latest-en": "Phone scams and what to do if you think you are targeted", "technical_support-latest-en": "Technical support" } }