Can we hide Elements Agent user interface when it has been installed with stand-alone Exposure Management subscription key?

Issue:

Can we hide Elements Agent user interface in Windows when it has been installed with stand-alone Exposure Management subscription key? We would want the user to not see any WithSecure icon in the system tray or have any visible pop-up windows.

Resolution:

Yes you can hide the Elements Agent user interface even if it has been installed with an Elements Exposure Management stand-alone subscription key. The Elements profiles still control the user interface even if the device wouldn't have any Endpoint Protection or Endpoint Detection and Response features enabled. 

Follow these steps to hide the Elements Agent user interface and tray icon:

1. Log in to the Elements Security Center portal 
2. Navigate to the Security configurations > Profiles page
3. Click Create a profile
4. Give the profile a name
5. Go to the General settings page
6. Disable Show user interface to clients
7. Click Create profile
8. Go to the Environment > Devices page
9. Select the devices you want to assign the profile to (an Actions menu will appear)
10. Click Assign profile 
11. Select the profile 
12. Confirm by clicking Assign profile

Now the devices which you have assigned the profile to will have the user interface hidden and no tray icon will be shown.