Support articles

Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

How to customize message that Elements Browsing Protection feature shows when a harmful website has been blocked?

Issue:

How to customize message that Elements Endpoint Protection Browsing Protection feature shows in the user's browser when a harmful or malicious website has been blocked?  

Resolution:

The message itself on the Browsing Protection by WithSecure extension's block page cannot be modified, but the "Report a false positive here" link can be changed to forward the user to a different website or service:

  1. Log in to the Elements Security Center portal
  2. Navigate to the Security Configurations > Profiles page
  3. Open the profile that is in use on the devices
  4. Go to the Browsing Protection settings page 
  5. In the Sample submission URL field you can enter the website address to which the user should be forwarded to
  6. Click Save profile