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Elements Agent installation using GPO fails with error ”Conflicting Oneclient Product already installed”
Last updated
Issue:
Elements Agent installation with ElementsAgentOfflineInstaller.msi using GPO fails with error "Conflicting Oneclient Product already installed"
Resolution:
Make sure a previous installation of WithSecure Elements Agent or other WithSecure product is not already installed when you run the installer.
The ElementsAgentOfflineInstaller.MSI installer does not include sidegrade, so it does not have any way of uninstalling any conflicting products. If there are conflicting products already installed on the devices, they need to be uninstalled first.