Elements Endpoint Protection WMI Provider is not working on a Windows device

Issue:

Why is the WMI Provider not working in Elements EPP for Computers or EPP for Servers on a Windows device?

Resolution:

WMI Provider is by default disabled. You can enable the WMI Provider from the Endpoint Protection device profile:

1. Log in to the Elements Endpoint Protection portal
2. Go to Profiles page 
3. Select the profile
4. Go to the General settings page
5. Scroll down to the Integrations section and enable WMI Provider
6. Click Save and Publish

Correct Command for WMI Integration:

$ Get-WmiObject -Namespace root/fsecure -Class AntiVirus | Invoke-WmiMethod -Name ScanComputer

Note: WMI must be enabled in the Elements device profile, and PowerShell should be run with admin rights.

In case WMI does not work after WMI provider has been enabled, re-installing the product might help.

You can find the Windows Management Instrumentation instructions for Elements products in this Help Guide.