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Elements Mobile Protection high battery usage on Android device
Last updated
Issue:
Usage time of the Android mobile is reduced by 80% as long as Elements Mobile Protection is installed.
Resolution:
Elements Mobile Protection will always do a full scan of the system when the Android mobile device is restarted. If you restart the device daily or very often, the Elements Mobile Protection application can drain a significant amount of battery.
Also check that you do not have scheduled scanning set to do a daily scan:
- Log in to the Elements Security Center portal
- Navigate to Security configurations > Profiles page
- Go to the for Mobile tab
- Click on the profile that is in use on the device
- Go to the Malware protection settings page
- Scroll down to the Scheduled scanning section
- Make sure that the Scan frequency is not set to Daily
- Click Save profile
If battery usage is still very high after checking the scanning settings, you can try to see if reinstallation of the app fixes the issue.