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Error: ”operation not permitted by policy” when trying to run master-switch off command for Linux Security 64 or Elements Linux Protection

Issue:

I'm trying to turn off the security features of Linux Security 64 or Elements Linux Protection, but I receive the error: "operation not permitted by policy" when trying to run master-switch off command. 

Resolution:

If you receive the error: "operation not permitted by policy" when trying to run master-switch off command or master-switch disable, it means that you have from the profile settings disallowed a local admin users from stopping the security features. 

To allow a local Linux Security 64 administrator user to stop all security features:

  1. Log in to the Policy Manager Console
  2. Select a host of policy domain from the domain tree 
  3. Go to the Settings tab
  4. Navigate to the Linux > Centralized management settings page
  5. Scroll down to the Bypassing product security section
  6. From the Allow user to unload products drop-down menu, select Allowed always 
  7. Distribute the policy (Ctrl + D)

To allow a local Elements Linux Protection administrator user to stop all security features:

  1. Log in to the Elements Security Center
  2. Navigate to the Security configurations > Profiles page
  3. Go to the For Linux tab
  4. Open the profile that is in use on the linux devices
  5. Go to the General settings page
  6. Scroll down to the Tamper protection section
  7. Enable Allow user to turn off all security features
  8. Click Save profile