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Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

How to allow a local user to unload or turn off WithSecure Client Security or Server Security security features?

Issue:

How to allow a local user to unload / disable / turn off all security features of WithSecure Client Security and Server Security through Policy Manager?

Resolution:

Follow these steps to allow local users to unload / disable WithSecure Client Security and Server Security security features on their computer:

  1. Log in to the Policy Manager Console
  2. Select a host or policy domain from the domain tree
  3. Go to the Settings tab 
  4. Go to the Windows > Centralized management settings page
  5. In the Bypassing product security section, for Allow users to unload products, select Allowed always from the drop-down menu
  6. Distribute the policies (Ctrl + D)

Now the users can unload / disable / turn off Client Security security features locally on their computers.

How to disable locally on Client Security or Server Security clients:

  1. Open the Client Security or Server Security local user interface
  2. Click on the More options icon (three dots)
  3. Click Turn off all security features