Youtube video is restricted by Browsing Protection with ’This video is restricted. please check the google workspace administrator and/or the network administrator restrictions’ error

Issue:

Since installing WithSecure Elements EPP for Computers on our Windows devices, users are unable to view some YouTube videos and Youtube videos embedded on websites. 

Error "This video is restricted. please check the google workspace administrator and/or the network administrator restrictions" is shown when user tries to watch Youtube video. 

Resolution:

This issue can be due to Browsing Protection by WithSecure setting "Enforce SafeSearch mode" being enabled in the Elements profile 

When "Enforce SafeSearch mode" is enabled, it also enables the "Restricted mode" for YouTube and the Restricted mode for YouTube is blocking the video according to their categories. 

To resolve this issue, proceed to follow the steps below to disable "Enforce SafeSearch mode" in the Elements profile:

1. Login to Elements portal: https://elements.withsecure.com
2. Navigate to Security Configurations > Profiles.
3. Choose the profile that is assigned to the affected devices
4. Click on the Browsing protection tab
5. Turn Enforce SafeSearch mode off in the Common settings section
6. Click Save profile

More information about "restricted mode" for Youtube can be found here.