It’s time to say goodbye to on-prem servers and migrate to WithSecure™ Elements Endpoint Protection.

 

Here's how to move from Business Suite to Elements in a few simple steps.

Download Center

Latest updates and downloads for your WithSecure security products.

 

Go to Downloads

Quick start guides

Short & easy-to-follow documents to help you quickly use your product.

 

View quick start guides

User guides

Technical product manuals and administrator guides.

 

View User Guides

Elements training

Find technical training courses for Elements XM and XDR.

 

Go to Elements Training

Top Troubleshooting Articles

  • How to reset two factor authentication (2FA) for a WithSecure Business Account (Elements, Partner Portal, eService Portal) user account

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  • Request for registration.json offline token to activate a Policy Manager which is in an isolated or offline environment

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  • Getting an error of "Your login to WithSecure™ Partner Portal failed." when logging into Partner Portal

    Show Resolution
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Contact support

Post questions and get answers from other WithSecure customers.

 

Go to the Community

Email support

Send us an email request for product support.

 

Email Support

Call support

Speak with a product expert. Check our phone numbers and service hours.

 

Call support

Login

Elements Security Center

Manage your Elements services.

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Partner Portal

Support for WithSecure Partners.

Visit

eService Portal

Support for WithSecure customers.

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Read our portal descriptions or check the FAQs
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Submit a sample

If you have a file or URL that you suspect might be malware or is being incorrectly detected, you can submit it to us for analysis.

Submit
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Renew license

To renew your WithSecure business license, please fill in the renew form or contact your partner directly.

Renew

Product updates

Announcements

WithSecure Elements

  • Major Capricorn update for Endpoint Protection - May 2026

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  • Reviewing and Updating XDR Suppression Rules

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  • Removing the Detection and Response report view (Reports tab)

    Read more
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Business Suite

  • Major Capricorn update for Endpoint Protection - May 2026

    Read more

  • TLS certificate provider update for GUTS2 backend (May 19, 2026)

    Read more

  • Release to Manufacturing: WithSecure Policy Manager 16.11 Hotfix 1

    Read more
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General

  • CVE-2026-40175 for Axios JavaScript library

    Read more

  • Network Addresses for WithSecure Countercept

    Read more

  • Support Status: Windows 8/8.1

    Read more
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Changelogs

  • Agent for Mac - 2026-05-05 Update

    Read more

  • Exposure Management System Scan - 2026-05-11 Update

    Read more

  • Linux Agent LS64 - 2026-05-11 Update

    Read more

  • Countercept Agent for Windows - 2026-05-08 - Sensor update

    Read more
View all

Product updates and supported versions

Stay up to date on the latest business product updates and announcements.

Read more
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More support resources

Support tools

Tools that can assist you with troubleshooting and solving specific product issues.

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Your Ideas

Submit or vote for suggestions to the Product Leadership team. Exact steps can be found in this Instruction article.

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Security advisories for our software

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Vulnerability Reward Program - Up to 18,000 EUR

WithSecure rewards parties who report security vulnerabilities in certain WithSecure products and services, also known as a "bug bounty" program.

Find out more