Support articles

Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

Can a specific website be added for Elements Connection Control to trigger on?

Issue:

We would want Connection Control to activate on a specific website that is not a banking site. How can we add the websites URL address to a list so that Connection Control would trigger on that page when the user accesses it? 
 

Resolution:

It is possible to have Connection Control trigger / activate on a web site of your choosing. You can add the website's URL address to the Connection control sites list in the Elements profile:

  1. Log into the Elements Security Center Portal 
  2. Go to Security configurations > Profiles
  3. Select the profile
  4. Go to the Browsing protection settings page
  5. Click Add site in the Connection control sites section
  6. Add the URL address of the website
  7. Click Save profile

When a user now enters the site, Connection Control will be triggered as if the site was a banking site.