New Feature: Onboarding Assistant in Elements Security Center
We have introduced the Onboarding Assistant in Elements Security Center, a built-in virtual assistant that guides new users through their first steps in WithSecure™ Elements. The assistant appears on first login and leads you through the setup actions needed for the products and services your organization has purchased.
Until now, getting started often relied on hands-on help from a partner or a WithSecure solutions engineer. The Onboarding Assistant gives every customer the same clear, step-by-step path to a working setup, so you reach your first security outcomes faster and with less manual support.
What’s new
- Guided first login: the assistant opens automatically when you log in to Elements Security Center for the first time and walks you through each required onboarding step
- Organization onboarding: set up your organization, including users and single sign-on (SSO)
- Device and profile onboarding: get your devices connected so that they are protected and visible in Elements
- Steps tailored to your subscriptions: you only see the steps that are relevant to the Elements products and services your company has, so there is nothing extra to sort through
- Help where you need it: each step includes contextual guidance, links to documentation, and prompts for the next action
Who sees the assistant
The assistant is shown to the first user who logs in with permission to manage users and access rights in the organization. This person can hand over product setup to other users by giving them access to Elements Security Center, so user and product administration can be split. In this release, the assistant is shown to customer users only, not to partner users with access to several companies.
How to get started
Log in to Elements Security Center. The Onboarding Assistant opens on the right side of the portal and shows your onboarding progress. Select a step to see what needs to be done and follow the guidance until all the steps relevant to your subscriptions are completed.