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Can a standard user without administrator rights manually install patches or updates using the Software Updater feature?

Issue:

Can a standard user without admin rights / privileges manually install patches or updates using the Software Updater feature? The Software Updater can show these updates to be available to standard user on the local user interface (GUI), but how can a standard user install them? 

This article is valid for:

  • Elements Endpoint Protection (Elements EPP for Computers and Elements EPP for Servers)
  • Business Suite (Client Security and Server Security)

Resolution:

Local users require administrator privileges to be able to manually start installing software updates from the local graphical user interface for Elements Agent, Client Security or Server Security. 

There are a few options how to handle such scenarios:

  • User can contact the administrator and request the administrator to install an update using the Elements Security Center portal or Policy Manager Console
  • User can provide administrator credentials when elevation is prompted and install the software update locally using the Software Updater view in the local graphical user interface.
  • IT administrator should have Software Updater scheduled to install patches automatically