Getting started with WithSecure™ Elements Security Center

Follow the steps below to log in, set up access, and start managing your environment.

Go to elements.withsecure.com ↗ and sign in with your WithSecure Business Account email address and password.

No account yet? If you received a subscription key from your partner but no account has been created, use the self-registration link at elements.withsecure.com/self-register ↗. If you purchased through a partner, they typically create your account and send you an email with a temporary password.

Once logged in, use the left sidebar to navigate between product areas — devices, security configurations, events, reports, subscriptions, and downloads. Use the scope selector in the title bar to switch between organizations if you manage multiple companies.

MFA is mandatory for all Elements Security Center accounts. You will be prompted to set it up on your first login.

  1. Select the account icon at the top-right corner of the portal, then select My settings.
  2. Next to Multi-Factor Authentication, select Change, then select Add.
  3. Choose an authentication method and follow the on-screen steps to complete setup.
Tip: Use the most secure method available to you — FIDO2 security keys and authenticator apps are more secure than SMS. Set up at least two methods as a backup. If you lose access to your only MFA method, the account must be re-created.
Recommended: We strongly recommend enabling MFA immediately to keep your portal access secure.

To give other users access to Elements Security Center, create administrator accounts with the appropriate roles.

  1. Under Management, select Organization Settings on the sidebar.
  2. Select the Security Administrators tab, then select Add administrator.
  3. Enter the email address and preferred language, then select Next.
  4. Assign roles for each product area the user needs access to, then select Next.
  5. Review the summary and select Add. The user receives an email with instructions to set their password.

Note: The accounts you create have access only to the products and roles you assign. Leave No access for products the user should not manage.

Before you can protect devices or use a product, you need to assign a subscription to your organization.

  1. Under Management, select Subscriptions. Here you can view all your products, subscription keys, and expiry dates.
  2. If your subscription isn’t listed yet, select Assign subscription, enter the key provided by your partner, and select OK.
  3. Once the subscription is assigned, go to the relevant quick start guide to deploy the product. Use the Downloads section in the sidebar to get the software installer — the subscription key is embedded automatically.
Tip: Use the quick start guides on this site for step-by-step deployment instructions for each product — EPP, EDR, EEM, and others.

Further reading

Here are some resources if you want to go deeper on any topic covered in this guide.

User guide — Welcome to WithSecure Elements

Full documentation on login, MFA, user roles, subscriptions, SSO federation, PSA integrations, and more

WithSecure Community

Read or ask questions from our public user community for WithSecure products