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Active Mailboxes metric in the Home Dashboard may incorrectly show 0 active mailboxes from September 11 onward
Last updated
Issue:
Following a Elements Collaboration Protection change on September 10, mailbox usage reporting to the dashboard was unintentionally left disabled. As a result, the Active Mailboxes metric in the Home Dashboard may incorrectly show 0 active mailboxes from September 11 onward.
Resolution:
This issue was resolved on September 21st, 2026.