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Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

Business Suite Server Security or Elements Endpoint Protection for Servers Software Updater does not reboot the system after installing an update, and system reboot is required to complete the installation

Issue:

I have noticed that Software Updater does not reboot the system automatically after installing an update, and system reboot is required to complete the installation. Why is this happening?

Resolution:

WithSecure server solutions are designed to not reboot a server automatically after Software Updater has finished installing an update (and if system reboot is required to complete the installation), despite you have set the Software Updater reboot configuration to either "Ask user" or "Force reboot".

This is an expected behavior for WithSecure server products. We do not want to trigger a system reboot, to avoid potential interruption on a server.

You need to reboot the server manually, to complete the update installation.