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Client Security or Server Security shows “Central Management Status not available” error in the local user interface
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Issue:
Client Security or Server Security shows "Central Management Status not available" error in the local user interface
Resolution:
Make sure that the device is able to connect to the Policy Manager Server. You can open a browser and enter http://<pm-server-address-here>:80 and it should show you a message if the device is able to connect to the Policy Manager Server.
- If there connection is successful, then that means that the issue is in the Client Security or Server Security installation itself. Try to restart the device and if that doesn't fix the issue, reinstall the client since it could be that it is connecting to the wrong Policy Manager Server address.
- If the connection check was unsuccessful:
- Make sure that firewall on either the client or policy manager server side is not blocking the connection
- Make sure that the Policy Manager Server service (wspms) is running on the server