Support articles

Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

How can I change Polling interval for virus definitions updates in Policy Manager Server?

Issue:

How can I change Polling interval for virus definitions updates in Policy Manager Server?

Resolution:

By default the clients checks for updates every 10 minutes

How often the client checks for updates can be changed: 

  1. Log in to the Policy Manager Console
  2. Select a host or policy domain from the domain tree
  3. Go to the Settings tab
  4. Navigate to Windows > Centralized management.
  5. Change the Interval for polling updates from WithSecure Policy Manager Server value

In Automatic updates settings you can edit the time for which it is suppose to get poll: https://www.withsecure.com/userguides/product.html#business/policy-manager/16.00/en/task_AD516BEDC4194E8F967E823074ECD143-16.00-en