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How to check in Partner Portal when a customer’s subscription has last been renewed?

Issue:

How to check in Partner Portal when a customer's subscription has last been renewed? 

Resolution:

You can check a customer's subscription details in the Partner Portal by following these steps:

  1. Log in to the Partner Portal: https://partner.withsecure.com/s/
  2. Navigate to Sales > Accounts
  3. Click on the customer company name 
  4. Go to the Deal based & subscriptions tab 

Here you can check the ongoing orders, latest quotes and the assets (subscription keys) and to which contract they belong to.

You can also download the latest license certificates for the customer.