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Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

How to disable TLS version 1.0 and 1.1 for Elements Connector in Windows

Last updated

Issue:

How to disable TLS versions 1.0 and 1.1 for Elements Connector?

Resolution:

You may refer the below steps to disable the TLS 1.0 and 1.1 encryption by using Windows registry editor:

  1. Run Windows Registry Editor (Regedit) as administrator.
  2. Create the following string registry key:
    • For Elements Connector (Windows) \HKEY_LOCAL_MACHINE\SOFTWARE\WithSecure\ElementsConnector\additional_java_args
  3. Set the value -DenableVistaInteroperability=false
  4. Open a Command Prompt as an administrator and run commands "net stop wsconnector" and "net start wsconnector" to restart the services.

After service restart, TLS 1.0 and 1.1 is disabled on Elements Connector.