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Elements Endpoint Protection scheduled or manual scan takes a very long time, how to make it faster?

Issue:

Elements Endpoint Protection manual or scheduled scanning is slow and it takes a very long time, how to change the settings so that it takes shorter amount of time?

Resolution:

There are a few settings in the Elements Endpoint Protection profile that can make a scheduled scan to be quicker.

The settings are:

  • Disable Run scanning as low priority 
  • Disable Scan inside compressed files 
  • Enable Scan only known file types during scheduled scanning

By disabling Run scanning as low priority, the scheduled scan scan will take more CPU resources but it will also scan the files faster.

By disabling Scan inside compressed files, the scheduled scan will skip archived files which saves a lot of CPU resources and does not decrease the security on the device since files inside compressed files aren't harmful until they are uncompressed. 

By enabling Scan only file types during scheduled scanning, it will skip certain file types. 

As for Manual scanning, you can make sure that Scanning priority is set at Normal priority and that Scan inside compressed files is disabled. 

How to change these settings:

  1. Log in to the Elements Security Center portal
  2. Navigate to the Security configurations > Profiles page
  3. Open the profile that is in use on the devices
  4. Go to the Manual scanning settings page
  5. Here you can edit the previously mentioned settings
  6. Click Save profile