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How to remove Exchange mailboxes from Elements Collaboration Protection?

Issue:

How to disable or turn off protection for a specific / certain / single mailbox for Elements Collaboration Protection?

Resolution:

You can remove mailboxes from being protected by following these steps: 

  1. Login to the Elements Collaboration Protection portal
  2. Select Cloud services on the sidebar
  3. Select Configure protection in the row of the new connection in the Exchange column
  4. In the page that opens you should first select Customize protection for mailboxes as this allows you to choose which mailboxes should be protected
  5. After this you can simply go through the list of mailboxes and choose the mailboxes you wish to make changes to and choose Turn off protection