Support articles

Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

What updates channels are needed for WithSecure clients in a closed environment?

Issue:

The file conf\channels.json contains a list of the channels to be updated for a closed environment. For additional information related to channels.json, see this page:Updating malware definitions on isolated Client Security hosts | Policy Manager | 16.00 | WithSecure User Guides

Which updates are needed for different WithSecure clients?

Resolution:

You can define the needed updates in the channels.json file, it is located here:
<fspm-definitions-update-tool root directory>\conf\channels.json

You can open it using Notepad, and content looks like this:

 

Updates for version 15 and 16:
[
"capricorn-win32",
"deepguard-db",
"hydra-win32",
"lynx-win32",
"nifcore-win32",
"nifweb-win32",
"sccore-win32",
"sensor-win32",
"ulcore-win32",
"ulupdater-win32",
"uss-win32",
"virgo-win32",
"capricorn-win64",
"hydra-win64",
"lynx-win64",
"nifcore-win64",
"nifweb-win64",
"sccore-win64",
"sensor-win64",
"ulcore-win64",
"ulupdater-win64",
"uss-win64",
"virgo-win64",
"swup-win",
"swup-win-db", 
"pinned-certificates-win"
]

Updates for version 12:
[
"avmisc",
 "gemdb", 
"hipscfg", 
"hydrawin", 
"hydralinux",
 "mlcwin", 
"capricorn-win32", 
"orsp-win-v2", 
"css_720_bin", 
"aqualnx32", 
"commtouchunix", 
"fmlibunix", 
"fsav_1100_bin", 
"hipsn", 
"nifbin", 
"fsoftupd", 
"sidegrade", 
"ASPAM"
]

Updates for version 13 and newer:

64bit:
[
"ulupdater-win64",
"hydra-win64",
"virgo-win64",
"uss-win64",
"nif-win64",
"ulcore-win64",
"ols-win64",
"capricorn-win64",
"lynx-win64",
"swup-win-db"
]

32bit:
[
"ulupdater-win32",
"hydra-win32",
"virgo-win32",
"uss-win32",
"nif-win32",
"ulcore-win32",
"ols-win32",
"capricorn-win32",
"lynx-win32",
"swup-win-db"
]

Sidegrade:
"sidegrade"

Deepguard:
"deepguard-db"

If you have pure closed Windows enviroment, without Anti-Virus for Exchange, Anti-Virus for Sharepoint, and no Software Updater. Then it is enough to have these on the list:

Updates for version 12:
"avmisc",
 "gemdb", 
"hipscfg", 
"hydrawin",
"mlcwin", 
"capricorn-win32", 
"orsp-win-v2",
"fsav_1100_bin", 
"hipsn", 
"nifbin", 
"sidegrade",

Updates for version 13 and newer:
"ulupdater-win64" or/and "ulupdater-win32"
"hydra-win64" or/and "hydra-win32"
"virgo-win64" or/and "virgo-win32"
"uss-win64" or/and "uss-win32"
"nif-win64" or/and "nif-win32"
"ulcore-win64" or/and "ulcore-win32"
"ols-win64" or/and "ols-win32"
"capricorn-win64" or/and "capricorn-win32"
"lynx-win64" or/and "lynx-win32"

These are for Linux Security 11 and MAC OS:
"hydralinux",
"aqualnx32", 
"commtouchunix", 
"fmlibunix",

These are for Linux Security 64:
"fsbspamd-100-linux-x86_64",
"aqualnx64",
"capricorn-linux64",
"fmlibunix64",
"hydra-linux64",
"baseguard-100-linux-x86_64",
"fsbg-100-linux-x86_64",
"linuxsecurity-1200-linux-x86_64", 
"pinned-certificates-unix"

 
This one is for Anti-Virus for Exchange and Anti-Virus for Sharepoint:
"css_720_bin",
 
Anti-Virus for Exchange spam database:
"ASPAM"
 
Software Updater Database:
"fsoftupd",
"swup-win",
"swup-win-db"