Device name is not updating to the new name in the Elements Security Center Portal after changing the computer’s hostname locally

Issue:

After changing locally a computer's hostname where Elements Agent (EPP for Computers or EPP for Servers) is installed, the device name is not updated to the new name in the Elements Security Center portal's Environment > Devices page.
 

Resolution:

If you have changed the hostname of a computer where Elements Agent is installed, the new device name will not update in the Elements Security Center portal until the device has either been restarted or a "Send full status" operation has been sent to the device. 

You can do the following:

1. Restart the computer 
2. Right-click on the Elements Agent icon in the Windows system tray and go to check for updates
3. Verify that the device name has been updated on the Elements Security Center portal's Environment > devices page