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Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

How to reduce CPU usage during WithSecure Client Security or Server Security scheduled scanning?

Issue:

WithSecure Client Security or Server Security scheduled scan causes high CPU usage. How can I reduce this?

Resolution:

Follow the steps below to change the priority of the scan from "Normal" to "Background" to improve the host performance during scheduled scanning:

  1. Open the Policy Manager console
  2. Select a host or policy domain from the domain tree
  3. Go to the Settings tab
  4. Navigate to Windows > Manual scanning
  5. In the Scheduled scanning section you can change these settings to improve performance:
    • Run scanning with low priority (scan takes longer but takes less CPU resources)
    • Scan only known file types (scan in faster but does not scan all files)
    • Scan inside compressed archives (this requires significantly more CPU resources)
  6. After changing settings, distribute the policy (Ctrl + D)