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How to reset biometric key device registration in the Elements Security Center portal?

Issue:

How to reset biometric key device registration in the Elements Security Center portal?  For example if a device or computer was reinstalled and the biometric keys for it need to be added again for faster two-factor authentication (2FA)

Resolution:

Here are the steps on how to reset the biometric keys for a device: 

  1. Log in to the Elements Security Center portal: https://elements.withsecure.com
  2. Select Try another method when asked to Use fingerprint or face recognition to login
  3. After you have logged in, click on the profile icon in the top-right hand corner and select My settings
  4. Click on the Change button on the right side of the Multi-Factor Authentication enabled text
  5. In the Biometric keys section, click remove for the existing key
  6. Enter your username and password

Next time you login with your device, after the multi-factor authentication (MFA) step, you will be again asked if you want to enable faster login on the device.