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Request for Partner Portal instructions or User Guide
Last updated
Issue:
Partner requests for Partner Portal instructions or User Guide on how to use the new Partner Portal:
- How to renew existing renewable subscriptions
- How to amend subscriptions (increase of decrease the amount of licenses or upgrade subscription to include EDR or Premium)
Resolution:
You can find the latest Partner Portal user guide from the Partner Portal:
- Log in to the Partner Portal
- Navigate to Support > Documentation
Here you can find the deal-based user guide which includes instructions on how to do most of the actions in the Partner Portal and detailed explanations of the rules and limitations.