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Can I transfer, move or export an Endpoint Protection profile to another company account in the Elements Portal?

Issue:

Can I transfer, move or export an Elements Endpoint Protection (EPP for Computers or EPP for Servers) profile to another company account in the Elements Security Center Portal?

Resolution:

A WithSecure Solution Provider (SOP) partner with partner level access to the Elements Security Center portal can copy a profile between two partner managed customer companies in the Elements portal:

  1. Log in to the Elements portal 
  2. Select the customer company from the scope-selector drop-down menu
  3. Navigate to Security Configurations > Profiles 
  4. Click on the three dots on the right side of the profile
  5. Select Copy profile to another account 
  6. Select the destination company
  7. Click Confirm

 

The Elements Portal also has a profile export and import feature, which you can use to export a profile and then import to another company account. 

How to export a profile:

  1. Log in to the Elements Portal
  2. Go to the Security Configurations > Profiles page
  3. Click a profile
  4. Click on the three dots in the top-right corner and select Export profile 
  5. Save the .json file

How to import:

  1. Log in to the Elements Portal to the another company account
  2. Go to the Security configurations > Profiles page
  3. Click an existing profile or clone a new one by clicking the three dots and select clone profile
  4. Click the three dots in the top right-corner and select Import profile
  5. Select the .json file and click Open

The settings will now be overwritten with the settings from the imported profile.