Support articles
Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.
How to receive an email alert when there’s a file (WRITE) detected on a USB storage device by Elements Endpoint Protection Device Control?
Last updated
Issue:
How to receive an email alert when there's a file (WRITE) detected on a USB storage device by Elements Endpoint Protection Device Control?
Resolution:
To receive an email alert when there's a file (WRITE) attempt detected on a USB storage device by Elements Endpoint Protection Device Control, you first need to enable detection of write attempts on a USB storage device:
- Log in to the Elements Security Center portal
- Navigate to the Security configurations > Profiles page
- Click on the profile that is in use on the devices
- Go to the Device control settings page
- In the Removable mass storage devices section, enable Detect write attemps to USB storage devices
- Click Save profile
After you have enabled the alert in the profile, you will need to create a custom Security Event view which we can then use in an email report:
- Navigate to the Events > Security Events page
- Click Clear all filters to remove existing filters
- Create a new filter: Source – equals – Device control
- Open the View drop-down menu in the top-right corner
- Click Save as
- Click on the three dots on the right side of the view you created
- Select Copy to organization views
- Confirm action by clicking Copy to organization views
By copying the view to organization views, it will be able to be selected as a data source when creating the email report.
Finally, create the email report:
- Go to the Reports page
- Open the Email notification and report tab
- Click Add email report
- Add a name
- As Data source, select Security Events
- As Template, select the device control view which you saved as an organization view
- Set Schedule frequency as Continuous. Which means that emails are sent every 10 minutes
- Enable Send only when report has content, which sends a new email only when there is new content on the Security Events page
- Enter the recipients
- Click Save