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How to restrict partner access to our Elements Exposure Management organization?
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Issue:
As a customer, we do not want the solution provider partner or service provider partner to be able to manage our Elements Exposure Management related devices and services. How can we restrict partner access to our Elements Exposure Management organization? How to isolate our organization from the partner?
Resolution:
A customer company can restrict partner access to their Elements Exposure Management and Elements Collaboration Protection related affairs by following these steps:
- Log in to the Elements Security Center portal
- Navigate to the Management > Organization Settings > General page
- Click on Access policies in the Organization information section
- Enable Restrict Partner access
- Click Save
When Restrict Partner Access is enabled, the partner cannot access any pages in your organization that are related to Elements Exposure Management or Elements Collaboration Protection.
Note that his feature is only available for Elements Exposure Management and Elements Collaboration Protection. If you have a partner managed subscription for Elements Endpoint Protection or Elements Endpoint Detection and Response, the partner will still be able to access those products in your organization.