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Find clear, step-by-step solutions to common WithSecure issues across installation, configuration, updates, and product performance.

Wrong Web Content Control category has been assigned to a website

Issue:

A website is listed under the wrong or inaccurate Browsing Protection – Web Content Control category. How to request to switch to the correct category. 

Resolution:

If you found that a website (URL) has been wrongly categorized for Web Content Control, you can open a Sample Validation request through the Elements Security Center portal's Requests page. 

Here are the steps for submitting a URL sample: Submitting a URL sample | Welcome to WithSecure Elements | Latest | WithSecure User Guides