Getting started with WithSecure™ Elements Collaboration Protection

Follow the steps below to get started with using WithSecure™ Elements Collaboration Protection.

You can manage WithSecure™ Elements Collaboration Protection in one of two roles: as an end customer using it for your own organization, or as a partner managing it on behalf of a customer.

As an end customer
  1. Go to elements.withsecure.com/self-register ↗.
  2. Enter your email and the subscription key you received with your purchase to create the first administrator account.
  3. To allow your subscription partner to manage the product on your behalf, leave the Restrict Partner access to my organization option unchecked.
Note: To restrict access so that only your own administrator accounts can manage the product, turn on the Restrict Partner access option.
As a partner (managing on behalf of a customer)
  1. Go to elements.withsecure.com/self-register ↗.
  2. Enter your email and the Not-for-Resale (NFR) subscription key to create the first administrator account.
Note: If you purchased the product from a WithSecure™ partner, the partner typically creates the Business Account for the first administrator in your organization. If this applies to you, you have received an email from WithSecure™ with a temporary password and a link to log in to Elements Security Center.

Before rolling out WithSecure™ Elements Collaboration Protection, you need to create a default policy for your company. A policy is a set of rules and settings that define how the product acts when a security threat is detected.

Important: If you do not create a default policy, Elements Collaboration Protection uses the WithSecure Policy, which is created by WithSecure and cannot be modified.
  1. In Elements Security Center ↗, on the sidebar, select Collaboration Protection > Policies.
  2. Select Add policy at the top of the page.
  3. Under General, enter a name for the new policy in the Policy name field. You may also add a description and tags to make it easier to find later.
  4. Under Notifications, enter a recipient email address for sending notifications.
  5. Select Save.
  6. On the Policies page, select the menu icon next to the policy you just created and select Set as default.

The new policy is now the default and will be automatically assigned to every new cloud service that is created for the company. Next, configure the policy settings as needed, then proceed to connect your Microsoft 365 tenant.

After creating your Business Account and default policy, connect WithSecure™ Elements Collaboration Protection to your Microsoft Office 365 tenant.

Add the connection
  1. Open your browser and go to elements.withsecure.com ↗. Enter your Business Account email and password, and complete any multi-factor authentication prompts.
  2. On the sidebar, select Collaboration Protection > Cloud services, then select Add connection.
  3. Under Connection details, enter a name for the connection and specify your Microsoft Azure Active Directory tenant name or ID. If you have multiple subscriptions, select the correct subscription key.
  4. Select Next, review the summary, then select Add connection and Close.
  5. On the Cloud services page, authorize and connect each service you want to protect by selecting Authorize in the relevant column and then selecting Connect:
    • Exchange — protects email, calendar, contacts, tasks, and notes
    • SharePoint — protects SharePoint site content
    • OneDrive — protects user drives and files shared in Teams private/group chats
    • Teams — Teams channel protection is authorized through the SharePoint column
  6. When prompted, accept the permissions requested by WithSecure™ Elements Collaboration Protection to allow access to your Microsoft 365 tenant data.
Note: You will need the Microsoft Azure Active Directory tenant name or ID and Global Administrator credentials to authorize the connection. You can find your tenant name in the Office 365 Admin Center under Setup > Domains — it ends in .onmicrosoft.com.
Configure protection

After authorization, the status of each service on the Cloud services page changes to Configure protection. You must complete this step before protection is active — the connection alone does not start scanning.

  1. In the Cloud services page, select Configure protection in the Exchange column. Choose to protect all mailboxes, or select specific ones. Turn on Automatically protect newly-added mailboxes to ensure new mailboxes are covered without manual action.
  2. Select Configure protection in the SharePoint column. Select the sites you want to protect and turn on Automatically protect newly-added SharePoint and Teams assets to cover new sites and channels automatically.
  3. Select Configure protection in the OneDrive column. Select the user drives you want to protect and turn on Automatically protect newly-added drives if needed.
  4. Select Configure protection in the Teams column. Select the channels you want to protect.
Note: It can take up to 2–3 hours for Elements Collaboration Protection to discover newly-added mailboxes, SharePoint sites, OneDrive drives, or Teams channels after they are added to your tenant.

To give other users access to manage WithSecure™ Elements Collaboration Protection, create additional administrator accounts with the appropriate roles.

  1. In Elements Security Center, on the sidebar, select Management > Organization Settings.
  2. Select the Security Administrators tab, then select Add administrator.
  3. Enter the user’s email address, select the desired language, then select Next.
  4. On the Roles page, under Collaboration Protection, assign the appropriate role:
    • Admin — full access to manage detections, settings, policies, quarantine, and reports; can also manage and create other administrator accounts
    • Read-only — view-only access to Collaboration Protection views
    • Quarantine manager — access to detection and quarantine management views only
    • No access — leave as default if this user should not access Collaboration Protection
  5. Select Next, review the details in the Summary page, then select Add.
Note: The new administrator will receive an email with instructions on how to set up a password for their account.

Further reading

Here are links to some common resources to get additional information about the use of WithSecure products.

User guide — Elements Collaboration Protection

Full documentation covering Exchange, SharePoint, OneDrive, and Teams protection, quarantine management, and administrator roles

WithSecure Community

Stay up to date with product announcements and changelogs, get answers to your questions, and share product ideas