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Mail server user name and password missing from Policy Manager after restoring h2db data from backup
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Issue:
Mail server user name and password missing from Policy Manager Consoles Tools > Server configuration > Mail server settings page after restoring h2db database data from a backup.
Mail server address and the sender email address were kept after the backup, only the user name and password are empty after restoring from backup.
Resolution:
It is an expected behavior that the email server user name and password are missing from the Policy Manager mail server settings page after a backup, since MySQL or H2DB does not store confidential information such as usernames and passwords.
Instead, they are stored in the sdata file:
- For linux: /var/opt/f-secure/fspms/data/sdata
- For Windows: C:\ProgramData\WithSecure\NS\Policy Manager\Policy Manager Server\sdata
the sdata backup can be found in:
- Linux: /var/opt/f-secure/fspms/data/backup/
- Windows: C:\ProgramData\WithSecure\NS\Policy Manager\Policy Manager Server\data\backup
The file forman is: yyyy_mm_dd_nn_nn_nn_sdata.backup.zip