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Mobile devices client type missing from Elements portal custom profile assignment rules drop-down list
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Issue:
Unable to create a custom rule for Elements Mobile Protection devices because the Mobile devices client type is missing or not selectable from the Elements Security Center portal's Profile assignment rule > Custom rule > Client type drop-down list.
How can I create a new default profile assignment rule for Elements Mobile Protection devices, which would automatically assign a default profile after installation?
Resolution:
Elements Mobile Protection doesn't support the Add custom rule feature on the Profiles assignment rules page in the Elements Security Center portal.
To assign a new default profile for your mobile devices, you need to edit the default rule for Mobile devices on the Profile assignment rules page:
- Log in to the Elements Security Center portal
- Navigate to Security configurations > Profiles
- Select the Profile assignment rules tab
- in the Profile assignment rules section, you will see 6 Default rules
- Click on the three dots on the right side of the Mobile devices row
- Select Edit
- From the Assign profile drop-down menu, select the default mobile device profile that you want to have assigned to the devices automatically after installation
- Click Save